
User Manual
18
15
WARNING: Do not use the appliance as a space heater.
If you smell gas:
Firstly open a window and do not use any electrical switches.
Immediately extinguish any naked flames and isolate the
appliance from the gas mains supplies via the isolation stop
valve.
Contact your local gas authority or emergency services as
appropriate.
In the event of a fire:
Isolate the appliance from both its power and gas mains
supplies if safe to do so. Try to extinguish flames with the
appropriate equipment (fire blanket or extinguishing foam).
Do not use water on cooking fat or oil fire.
If in difficulty call emergency services:
• Do not store or use flammable products or aerosol containers
near the hotplate or burners.
• Never flambe, under an extractor - even if the ventilator is
switched off.
The high flames can cause fire.
For your safety and that of your children
• Do not store items that are attractive to children above or near
the appliance.
• Keep children well away from the appliance:
do not forget that some parts of the appliance or of the pans
become very hot and dangerous during use, and will take time
to cool down.
• When cooking, do not use clothes that could catch fire and
cause serious injury.
• Some "Wok" cooking pots are unstable. Check with the
manufacturer before purchasing.
• Avoid using unstable and misshapen pans which may tilt easily
and pans with a very small base diameter, e.g. milk pans, single
egg poachers. The minimum pan diameter recommended is
125mm (5"). Smaller pans will be unstable.
Very large pans may cause walls or knobs to overheat. Using
pans which are too big may deform the control knobs or discolour
the walls. This is not covered by the guarantee.
• Carefully place all pans centrally over the burners.
• Always position pan handles safely away from the front of the
hotplate and out of danger, particularly from small children.
• Never leave a chip pan unattended.
• Pans and kettles with down turned base rims should not be
used.
• Simmering aids such as asbestos or mesh mats are NOT
recommended. They will reduce burner performance and could
damage the pan supports.
• Commercially available foil spillage aids are unnecessary on
this hotplate.
Any of the following are considered to be abnormal operation
and may require servicing:
–
Yellow tipping of the hob burner flame.
–
Sooting up of cooking utensils.
–
Burners not igniting properly.
–
Burners failing to remain alight.
–
Burners extinguished by oven door.
–
Gas valves, which are difficult to turn.
Your Installer should be contacted if you have any problems with
the installation.
Before you call a service engineer please check if the problem
is something you could fix yourself. The cause of the problem is
often a simple one.
THINGS TO TRY BEFORE CALLING OUR SERVICE TEAM
Burner does not burn well
Is the burner dirty or damp? Try cleaning and/or drying the burner.
Appliance not suitable for your gas type? Check the identification
plate on the hotplate base.
Burner does not ignite
Do the burners spark when you press the ignition button? If not
is the power on? See 'Checking the power supply' section further
on. If the power supply is OK then there is probably something
wrong with the ignition system.
Are the electrode or burner slots blocked by debris?
Is the burner dirty or damp? Try cleaning and/or drying the burner.
Is the burner trim correctly located?
Are the burner caps correctly located?
Check that there is not a problem with your gas supply. You can
do this by making sure that other gas appliances you may have
are working.
Pan supports
Aluminium pans may cause a metallic marking on the pan supports
which does not affect the durability of the enamel and may be
cleaned off with a metal cleaner such as 'Brasso'.
Checking the power supply
First check if the main house fuse or circuit breaker has activated.
If it's OK, test the power socket with another appliance. If the
other appliance works, then unplug the cooker and contact the
service agent
Power Failure
In the event of a failure in the electrical supply the hotplate burners
may be lit using a match.
Ventilation
The use of a gas cooking appliance results in the production
of heat and moisture in the room in which it is installed. Ensure
that the kitchen is well ventilated: keep natural ventilation holes
open or install a mechanical ventilation device, (mechanical
extractor hood). Prolonged intensive use of the appliance
may call for additional ventilation, for example opening a
window, or more effective ventilation, for example increasing
the level of mechanical ventilation where present. For more
detail see the Installation Instructions.
PROBLEM SOLVER
SOME SAFETY POINT
16
OVEN DOES NOT
OPERATE
Firstly check that your oven has not been programmed to turn
on at a later time by timer; refer to the programmable timer
instructions. If it is, turn the oven to its manual setting (i.e. the
hand symbol). If the button or scale on the timer remains in the
automatic position after use, the power supply to the oven will
be interrupted.
Also, check your appliance is switched on at it's power point
and that a fuse hasn't blown or circuit breaker tripped.
Next check for an unexpected power outage by switching on
adjacent lights or appliances, etc.
Finally if none of the above solutions work, please contact our
After Sales Service team for further assistance.
LIGHT GLOBE DOESN'T COME ON
Check the light globe to ensure that it's completely screwed in.
Also check the light globe hasn't blown.
Note: Light globe replacement is not covered by your warranty.
SMOKE IS COMING FROM OVEN
If your oven is still relatively new, this problem may be
invariably due to protective oil on elements burning off and
should cease after its first few uses.
Otherwise, the answer may be oil or fat which has become
deposited on the elements during cooking.
In either event, continued use should burn away the residues.
On future occasions, try to shield food with foil or ensure that it
doesn't make contact with any elements, particularly when
grilling.
CLOCK/TIMER DOES NOT WORK
1) Check to be sure the freestanding oven power cord is
plugged into the outlet completely and the outlet switched on.
2) Check for a blown fuse or a tripped circuit breaker at your
switch board.
3) Check all operating Instructions on the previous
pages.
If, after checking through this section, you cannot resolve
your problem please call the number on the warranty page
in this manual for service and spare parts.
When ordering please quote the appliance name, the colour
variant and serial number.
This information can be found on the data plate sealed
inside the front appliance drawer.
FURTHER ASSISTANCE
If after checking through this section, you cannot resolve your
problem please contact our After Sales Service team using the
number on the warranty page within this manual.
Before contacting us, please have your appliance model
number and serial number handy. This information can be
found on the data plate located on the inside of the front
appliance drawer.
GENERAL SAFETY
TROUBLESHOOTING
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