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CUST
OMER SER
VICE
AND
W
ARR
ANT
Y
REGULAR M
AINTENANCE
FOR SAFE
TY
CUSTOMER SERVICE AND WARRANTY
REGULAR MAINTENANCE FOR SAFETY
1. Warranty
Please read the contents carefully and keep it in a safe place. Please
complete and mail in the warranty card that was include with your
chair.
If the chair is to be used outside the home (in a commercial setting,
for example) fees will be charged for repairs.
2. Repairs & Service
Before calling for repairs or service, use the Troubleshooting guide
on page 17 to see if the problem can be solved easily.
If the problem persists, contact the warranty provider for assistance.
Have the following information ready.
1) Your name, address, and phone number
2) Product name and model number (see the back cover of this operating manual)
3) Serial No. (see the Serial No. label on the back of the INADA CUBE)
4) Date of purchase
5) Trouble status
6) Proof of purchase
●
If the warranty is valid:
A service charge may apply, subject to the nature of the trouble and/or repair according to
the terms of the warranty. See the warranty for full details.
●
If the warranty has expired:
See the back of this booklet and contact our technical service department.
If the product can be repaired, we will give you an estimate of the cost to repair the product.
●
Replacement parts stock:
We will stock service parts (except fabric) of this product for at least six years after
terminating the production of this model.
Service parts refer to those necessary for maintaining the intended performance of the
product.
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For more information on service:
Please see the back page of this booklet.
Regular maintenance will preserve the life of your chair
Have you experienced any of these problems?
●
The chair does not start with the main POWER switch set to ON.
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The power cord has been cracked or scratched.
●
The power cord or plug becomes abnormally hot.
●
The chair produces a burning smell, abnormal sound or vibration.
●
The auto timer function does not work in some cases.
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Other failures.
To Use Safely
Fabric of the chair (roller fabric) is consumable, and its service life is 3
years (conditions of use: two 15-minute sessions a day, every day).
For safe use, periodic inspection by us is recommended before the
end of service life.
* Durable years vary depending on conditions of use.
* After about five years of use, a professional inspection is recommended
even if there are no symptoms or problems.
For inspection fees, call our technical support number.
If you find anything listed above, stop using and unplug the power
cord from the outlet to prevent failure or accident. Contact us for
maintenance.
