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Warranty
Troubleshooting
?
Problem
Possible Cause
Solutions
LEDs stop working
LEDs flash on and off
The power line is improperly connected.
The power plug is loose.
The LED driver malfunctions.
The LED chip is damaged.
The output of the driver is abnormal.
The LED chip breaks down.
Reconnect the power cable.
Firmly plug the power in.
Replace with new driver.
Replace with new LEDs.
Replace with new driver.
Replace with new LED chip.
5 years warranty for original purchaser of LED product that is identified on seller's invoice
reflecting its original purchase (the "Product").
1
. I
n or
d
er to make a warrant
y c
laim
, y
ou must noti
fy s
eller in writing wit
h
in sixt
y
(60
) d
a
y
s a
f
te
r y
our
d
is
c
o
v
er
y of the d
e
f
e
c
t, pro
v
i
d
e proo
f of p
ur
ch
ase su
ch a
s t
h
e in
v
oi
c
e an
d c
ompl
y w
it
h s
eller's ot
h
er
warrant
y r
equirements
. U
pon re
c
ei
v
ing t
h
at noti
c
e, to as
c
ertain w
hy f
ixtures stop working, e
v
i
d
en
c
es
woul
d b
e nee
d
e
d f
or seller's QC Team to anal
y
ze
. S
eller ma
y r
equir
e y
ou to promptl
y r
eturn t
h
e Pro
d
u
c
t
to Seller w
h
en ne
c
essar
y, f
reig
h
t prepai
d.
2
.
T
he d
etermination o
f wh
et
h
er t
h
e Pro
d
u
c
t i
s d
e
f
e
c
ti
v
e s
h
all be ma
d
e b
y S
eller in its sol
e d
is
c
retion wit
h
c
onsi
d
eration gi
v
en to t
h
e o
v
er all per
f
orman
c
e o
f th
e Pro
d
u
c
t
.
3
. If s
elle
r d
etermines t
h
e Pro
d
u
c
t i
s d
e
f
e
c
ti
v
e, Seller will ele
c
t, in its sol
e d
is
c
retion, repair t
h
e Pro
d
u
c
t
or repla
c
e t
h
e Pro
d
u
c
t
. S
eller reser
v
es t
h
e rig
h
t to utilize new, re
c
on
d
itione
d
, re
f
urbis
h
e
d
, repaire
d o
r
remanu
f
a
c
ture
d p
ro
d
u
c
ts or parts in t
h
e warrant
y r
epair or repla
c
ement pro
c
ess
. S
u
ch p
ro
d
u
c
ts an
d
parts will b
e c
omparable i
n f
un
c
tion an
d p
er
f
orman
c
e to an original pro
d
u
c
t or part, a
s d
etermine
d by
Seller in its sol
e d
is
c
retion, an
d w
arrante
d f
or t
h
e remain
d
er o
f th
e original warrant
y p
erio
d. H
owe
v
er,
c
ost o
f l
abor an
d e
quipment to remo
v
e t
he d
e
f
e
c
ti
v
e pro
d
u
c
t an
d i
nstall a repaire
d o
r a repla
c
ement
Pro
d
u
c
t at t
h
e en
d
-use
r f
a
c
ilit
y a
re ex
c
lu
d
e
d. S
upplier's aggregate liabilit
y w
it
h r
espe
c
t t
o a d
e
f
e
c
ti
v
e
pro
d
u
c
t s
h
all in an
y ev
ent be limite
d t
o t
h
e mone
y p
ai
d t
o bu
y
e
r f
or t
h
a
t d
e
f
e
c
ti
v
e pro
d
u
c
t
.
The following circumstances will not be warranted:
1
. D
amag
e c
ause
d by f
or
c
e majeure su
ch a
s war, riots, sabotage
, cyc
lones, eart
h
quakes, ti
d
al wa
v
es,
f
loo
d
ing, lig
h
ting strikes, explosions
, f
ire
, f
loo
d
, et
c.
2
. D
amag
e c
ause
d by u
ser's imprope
r d
eli
v
er
y, d
e
f
e
c
t
s c
ause
d by w
rong operation, wrong treatment
an
d d
estru
c
tion o
f m
a
ch
iner
y.
3
. D
ismantling or mo
d
i
f
i
c
ation or improper maintenan
c
e or repairing o
f th
e pro
d
u
c
ts wit
h
out t
h
e
supplier's aut
h
orization
.
4
. D
amag
e c
ause
d by b
u
y
er or installer using ba
d q
ualit
y c
able or ot
h
er mismat
ch
ing ele
c
troni
c p
arts
.
5
.
T
h
is warrant
y i
s in
v
ali
d if th
e pro
d
u
c
t is not use
d f
or t
h
e purpos
e f
or w
h
i
ch i
s originall
y d
esigne
d.
An
y
d
isputes o
cc
urre
d sh
all be applie
d t
o t
h
e laws an
d r
egulations o
f P.
R
.
C
.
The seller has the sole right to interpret and amend the above articles.
