Experiencing An Issue?
You can submit a warranty claim by going to support.iluv.com. On the website
you will need to fillout the following: product's date of purchase, order id,
model number, and a brief description of the problem. Once the claim is
submitted, our customer service representatives will contact you with
instructions for product return and replacement.
Please note: This warranty does not apply to products purchased internationally
through an United States commerce platform such as Amazon.com or iLuv.com
How to submit a warranty claim
1 Year Warranty
Our goal is to provide you with defect free products that provide years of
trouble-free service. All our products are manufactured to the highest
standard and conform to all obligatory and appropriate quality codes. We
are confident that our product will meet or exceed the your expectations so
we offer a free 1 year warranty for all our products.
The warranty covers any defect that is attributable to a manufacturing, assembly, or material fault.
For more information regarding our warranty, please visit us at iluv.com/pages/warranty