Stereo Audio System for Your iPod
V10M10_IM_EN_12072007
www.i-Luv.com
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TROUBLESHOOTING GUIDE
Troubleshooting – Continued
•
Your iPod is not charged even though it is in the dock.
o
Your iPod might not be properly docked. Take your iPod out of the dock, and remove any obstructions on the connector from the dock and on
your iPod. Place your iPod back into the dock.
o
Your iPod is frozen or locked up. Check whether your iPod operates correctly before placing it back into the dock. Please refer to the owner’s
instruction manual of your iPod.
o
You are using the first, second, or third generation of iPod. First, second, and third generation of iPod is only charged with the FireWire
connection. The FireWire connection is not supported by the i399/i398.
•
When playing music, the sound gets distorted.
o
The volume level on the connected device or the i399/i398 is set too high. Decrease the volume until the distortion has disappeared.
o
The source sound is distorted. If the original sound source (MP3) on your iPod is poor quality, the distortion and noises are easily noticed with
high-power speakers. Try a different audio source like a music CD to test.
•
The remote control does not operate properly.
o
The installed battery is weak. Replace with a new battery.
o
It is not aimed to the i399/i398 or too far away from it. Move within 10 feet of the unit and point the remote control toward the i399/i398.
•
Sudden drop of volume or hear static or distortion when using devices with
Bluetooth
technology with BluePin
TM
o
Please check your battery level and charge if necessary.
o
Make sure you are not too far away from the unit.
o
Make sure you are free from any interfering devices such as walls and any other wireless devices.
o
Check
if
the
BluePin
TM
unit is securely connected to i399/i398’s
BluePin
TM
Port.
•
Pairing with other devices with
Bluetooth
technology with BluePin
TM
is not working.
o
Make sure SEND or RCV mode is set correctly on the
BluePin
TM.
o
Be sure to check your devices manual to see if A2DP Bluetooth Profile is supported.
