KF5i
USER MANUAL - ENGLISH
10
You can synchronize files on the computer with those on the phone
according to your needs or you can manage files on the storage card.
• Select “MTP storage” to support the phone to function as a
U-disk. If your computer is not supported by WIN7, you need to
install MTP drive (you can directly update window player to the
latest wmp11 which comes with MTP drive).
• Follow the prompts appearing in the phone to operate, so that
data uploading and downloading with U disk can be achieved.
• Select “Camera PTP”, you can export photos on the phone to the
computer.
Note:
Your mobile phone supports the plug-in feature. Without
turning off your phone, however, it does not support inserting or
remove T card. Generally, it is not recommended to remove and
install the SD card.
6. FAQs and Solutions
If you have any questions about the phone, please find the solutions
from the table below.
FAQs
Causes
Solutions
Poor
reception
When you use your phone
at poor reception areas,
for example, near high rise
buildings or base rooms,
the radio wave cannot be
transmitted effectively.
Avoid this as far
as you can.
When you use your phone at
network traffic congestion,
such as working time and
off-duty time, the congestion
can result in poor reception.
This is related to the distance
to base station in question.
You may ask the
network service
provider to
provide service
coverage map.
Echoes or
noises
The trunk line of network
is in bad condition. It is a
regional problem.
Hang off the call
and dial again.
Choose another
better line.
In some areas, the call lines
are in bad condition.
Shorter
standby time
The standby time is relevant
to network settings.
In poor reception
areas, turn off
your phone
temporarily.
Replace the batteries
Change with a
new battery.
When no signals are received,
your phone will continue
searching for base stations,
thus consuming a large
amount of battery power and
reducing standby time.
Use your phone
at strong signal
areas or Turn
off the phone
temporarily.
Failed to
turn on your
phone
The battery power is used up.
Check the
battery power
level or charge
the battery.
SIM card
error
The SIM card is damaged.
Contact your
network service
provider.
The SIM card is not properly
installed.
Ensure the SIM
card is properly
installed.
The metallic face of the SIM
card is contaminated.
Wipe the face
with a clean
cloth.
Failed to
connect to
the network
The SIM card is invalid.
Contact your
network service
provider.
Beyond the GSM coverage.
Consult the
network service
provider for
service areas.
The signal is feeble.
Retry at a
stronger signal
area.
Failed to
make a call
The call barring feature is
used.
Cancel the call
barring settings.
The fixed dialing number
feature is used.
Cancel the fixed
dialing number
settings.
PIN code
error
Enter incorrect PIN codes for
three times in succession.
Contact your
network service
provider.
Failed to
charge the
battery
The battery or the charger is
damaged.
Change a new
battery or
charger.
Charge the battery when
ambient temperature is
lower than -10ºC or above
55ºC.
Change the
environment.
Poor connection.
Check whether
the plug is
properly
connected.
Failed to add
contacts to
phonebook
The storage space of
phonebook is used up.
Delete some
contacts from
the phonebook.
Failed to set
up some
features
Your network service
provider does not provide
the services, or you haven’t
subscribed them.
Contact your
network service
provider.
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