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Strobe will not fire
•
Turn on strobe and make sure it is properly charged.
•
Make sure that the camera flash is set to fire on every photo.
•
Check that the fiber optic cord or sync cord is properly attached.
Buttons are stuck
•
Soak the housing in lukewarm fresh water. Depress each button
several times while the housing is submerged.
•
Apply lubricant to the button. Press the button several times to
distribute the lubricant.
Button(s) or control(s) do not line up
•
Camera should be “tight” against the mounting plate. Check
tightness using a coin or screwdriver (preferred).
•
Ensure that nothing is preventing the camera from going into the
housing.
•
Push the camera mounting plate forward until it is flush with the
mounting plate base.
Camera is not functioning normally underwater
•
Ensure that the camera mounting plate is pushed all of the way into
the mounting plate base.
•
Check each housing control while underwater to ensure that
they are disengaged. An inadvertently engaged control may limit
functioning of the camera.
Backscatter or “snow” in images
•
Position strobes or lights farther away from your lens and at a slight
angle so water between the housing and subject is not illuminated.
•
Avoid using strobes in extremely low-visibility conditions.
