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For the separate international customs documentation form that you
complete to accompany the shipment, please state or designate that the
enclosed products were originally manufactured in the USA and are
being returned to the manufacturer for repair service. Value of the
equipment listed for customs purposes should be zero.
Returning Products for Service -
outside the United States
Returning Products for Service
Ikelite is most interested in performing any service to ensure that all
products perform as intended. Evidence of purchase date must be
provided to obtain warranty service.
No prior authorization is required. You may return directly to us or
through your dealer. Please include a brief description of the problem,
any relevant email correspondence, and/or instructions on what you
want us to do. Always include name, shipping address, email address,
and phone number inside of the package. Send postage paid to:
Ikelite Underwater Systems
Attention: Service Department
50 West 33 Street
Indianapolis, IN 46208 USA
No reimbursements for postage paid will be issued.
You may also want to insure the package.
Ikelite Underwater Systems
Service Department
50 West 33rd St.
Indianapolis, IN 46208 USA
Email: [email protected]
Phone: 317-923-4523
Customer Support