defective product or replace it with the same
or a comparable product.
What is not covered under this
guarantee?
• Normal wear and tear;
• Deliberate or negligent damage, damage
caused by carelessness, failure to observe
operating instructions, incorrect
installation or by connection to the wrong
voltage; damage caused by chemical or
electro-chemical reaction, rust, corrosion
or water damage including but not
limited to damage caused by excessive
lime in the water supply, damage caused
by abnormal environmental conditions;
• Consumable parts including batteries and
lamps;
• Non-functional and decorative parts
which do not affect normal use of the
appliance, including any scratches and
possible color differences.
• Accidental damage caused by foreign
objects or substances and cleaning or
unblocking of filters, drainage systems or
soap drawers.
• Damage to the following parts: ceramic
glass, accessories, crockery and cutlery
baskets, feed and drainage pipes, seals,
lamps and lamp covers, screens, knobs,
casings and parts of casings (these parts
will only be covered by the guarantee if
the service center confirms that they have
been caused by production faults).
• Cases where no fault could be found
during a technician's visit.
• Repairs not carried out by our appointed
service providers and/or an authorized
service contractual partner or where non-
original parts have been used.
• Repairs caused by improper installation.
• Damage during the use of the appliance
in a non-domestic environment i.e.
professional or other use associated with
business activities.
• Transportation damages. If a customer
transports the product to their home or
other address, IKEA is not liable for any
damage that may occur during transport.
However, if IKEA delivers the product to
the customer's delivery address, then
damage to the product that occurs during
this delivery will be covered by this
guarantee.
• The conditions for the installation of IKEA
appliances, except for the cases when
installation is required due to repairs or
replacement of faulty parts.
• The cost for carrying out the initial
installation is not included into the price
of the appliance you purchase from IKEA.
If an IKEA service provider or its
authorized service partner repairs or
replaces the appliance under the terms of
this guarantee, the service provider or its
authorized service partner will re-install
the repaired appliance or install the
replacement, if necessary. This restriction
does not apply to installation carried out
by a qualified specialist using our original
parts in order to adapt the appliance to
the technical safety specifications of
another EU country.
Applicability of national laws
The IKEA guarantee gives you specific legal
rights, which cover or exceed local demands,
which may differ from country to country.
Area of validity for appliances purchased
in Russia
This guarantee applies only to appliances
purchased in Russia. An obligation to carry
out services in the framework of the
guarantee exists only if the appliance was
installed in accordance with the following
requirements:
• technical specifications of the country in
which the guarantee claim is made;
• safety rules stipulated in Assembly
Instructions and User Manual.
IKEA authorized service partner
Please do not hesitate to contact IKEA After
Sales Service to:
1. make a service request under this
guarantee;
2. ask for clarification on installation of the
IKEA appliance in the dedicated IKEA
kitchen furniture. The service won't
provide clarifications related to:
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