Trouble shooting
Faults Phenomena
Solutions
Unable to pair up with other
devices
1.Check if the speaker is still in the process of search or switch it off and then
on.
2.There are too many enabled Bluetooth devices within 10 metres circle that
cause difficulty in connection. If so, please turn these Bluetooth devices off.
The sound is rather low or
distorted
1.Check the Bluetooth device’s volume and then adjust it to a proper level.
2.Recharge the battery
The music stops from time to
time
Check whether the speaker’s effective transmission range is exceeded or
there is an obstacle between the speaker and enabled Bluetooth device.
The
Bluetooth
indicator
remains off
1.It suggests the battery power drops quite low and retry once being
recharged.
2. Turn it on again.