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iiNet MobiiHotspot 4G - Manual

Frequently Asked Questions

MY COMPUTER HAS NO INTERNET ACCESS THROUGH THE MOBIIHOTSPOT 4G - WHAT
SHOULD I DO?

Work through these steps to troubleshoot Internet access:

Check that your computer is properly connected to the MobiiHotspot 4G.

Check that your MobiiHotspot 4G is powered on.

Check that your MobiiHotspot 4G is in an area that’s covered by the 4G network, and check your
signal strength.

Check your settings for your operator network type.

For details, see

Choosing an operator network

Check your PPP user name and password. For details, see

Creating a network profile

Check your DHCP (Dynamic Host Configuration Protocol) settings. For details, see

DHCP settings

Check that your computer’s network adapter is working.

MY COMPUTER HAS NO LOCAL NETWORK ACCESS THROUGH MY MOBIIHOTSPOT 4G - HOW
CAN I FIX THIS?

Sometimes objects or electrical devices can block or interfere with the wireless signal of your
MobiiHotspot 4G. Check whether there’s anything in the way, and move the objects or your
MobiiHotspot 4G if you need to.

Содержание MobiiHotspot 4G

Страница 1: ...1 iiNet MobiiBroadband 4G Manual Manual ...

Страница 2: ...file 7 Setting the default network profile 8 Choosing an operator network 9 Selecting the operator network type 9 Searching for and registering with a network 10 Connecting to the Internet 11 Connecting computers to the MobiiHotspot 4G 13 Viewing the computers on your wireless network 14 Traffic statistics 15 Viewing traffic statistics 15 Clearing traffic statistics 16 ...

Страница 3: ...nabling or disabling SSID broadcast 19 Setting the WLAN key 21 Disabling the WLAN automatically 23 Selecting a country and a Wi Fi channel 24 Setting AP isolation 25 Selecting a wireless mode 25 Setting up your network with WPS 27 Setting WLAN MAC filtering 28 DHCP settings 29 Enabling the DHCP server 29 Disabling the DHCP server 31 Configuring DHCP clients 31 ...

Страница 4: ... virtual server 37 Setting the DMZ 39 System management 40 Viewing device information about your MobiiHotspot 4G 40 Switching between languages 40 Viewing diagnostic information 40 Backing up and restoring settings 41 Changing the password 42 Restoring default settings 42 Rebooting the MobiiHotspot 4G 42 Frequently Asked Questions 43 ...

Страница 5: ...92 168 1 1 in the address bar 2 Enter the password and click LOG IN QUICK SETUP Use the Quick Setup wizard to quickly configure or reconfigure your MobiiHotspot 4G To use the Quick Setup wizard 1 Choose Settings Quick Setup 2 Click Next and follow the prompts to create your settings Create your dial up settings Create your wireless local area network WLAN settings 3 Click Finish NOTE The default p...

Страница 6: ...ns you ll see on the top right hand corner of your screen Item Status SIM USIM UIM card If you see this icon it could mean Your SIM USIM UIM card is faulty You haven t yet verified your PIN or PUK No signals are available Internet You have Internet access You don t have Internet access WLAN Your MobiiHotspot 4G is acting as a hotspot and is ready for devices to connect to its home network Your Mob...

Страница 7: ...rong If the battery icon is filling up it means the battery is being charged A flashing red battery icon indicates the battery is low and must be charged immediately Signal These icons indicate the signal strength from weak to strong Update A firmware update is available for your MobiiHotspot 4G ...

Страница 8: ...rk CREATING A NETWORK PROFILE Create a network profile to access the Internet with your MobiiHotspot 4G To create a network profile 1 Choose Settings Dial up Profile Management 2 Click NEW PROFILE 3 Set up your profile 4 Click SAVE NOTE The value of Profile name can contain a maximum of 32 characters You can use numbers upper or lowercase letters spaces and these characters _ ...

Страница 9: ...ROFILE Set a default network profile so that your MobiiHotspot 4G can access the Internet through your operator network To set a default network profile 1 Choose SETTINGS DIAL UP PROFILE MANAGEMENT 2 From the Profile name drop down list select a network profile ...

Страница 10: ...s quickly by choosing a network type Then find and register with your operator network SELECTING THE OPERATOR NETWORK TYPE Select the type of mobile network your operator hosts About this setting If you re not sure what type of network to choose here give us a call You must be disconnected from the operator network to change this setting To set your operator network type 1 Choose Settings Dial up ...

Страница 11: ...s disconnected from the operator network To search for and register on an operator network 1 Choose SETTINGS DIAL UP NETWORK SETTINGS 2 At Mode select one of these options Auto Your MobiiHotspot 4G searches for an available network and registers on it automatically Manual You need to search for an available network and register with it manually 3 Register with a network In Auto mode click APPLY In...

Страница 12: ...et automatically when it needs to upload or down load data on behalf of a connected computer It disconnects from the Internet automatically if the Internet connection is inactive for more than Max idle time s If you set the Connection mode to Auto you can also select Enable even when roaming This option lets your MobiiHotspot 4G connect to the Internet even when you are roaming on another mobile n...

Страница 13: ... 4G Manual Option Description Manual connection a Click HOME to go back to the homepage b Click Connect to set up a connection to the Internet Auto connection Refresh the page and view the current network connection status ...

Страница 14: ...Settings 2 Your default network name is shown under Name SSID 3 On each computer that wants to connect to the hotspot enter the information you found at Name SSID That s it you re done if your hotspot has an Internet connection the computers connected to it are good to go NOTE We recommend you change the Name SSID to boost the security of your home network For details see Changing the SSID We also...

Страница 15: ...WIRELESS NETWORK View details of the computers connected to your wireless home network through your MobiiHotspot 4G To view the computers on your local wireless network Click Statistics The computers on your wireless network are shown under Connected WiFi clients ...

Страница 16: ...f the hotspot s Internet connection This section tells you how to view and reset these statistics VIEWING TRAFFIC STATISTICS View the length of your Internet connection and the record of your upload and download traffic To view traffic statistics 1 Click Statistics 2 View the traffic information NOTE The traffic statistics shown here are just a guide ...

Страница 17: ...16 iiNet MobiiHotspot 4G Manual CLEARING TRAFFIC STATISTICS Clear the traffic statistics and start again To clear traffic statistics 1 Click Statistics 2 Click Clear History 3 Click OK ...

Страница 18: ...e you leave your browser window open and your MobiiHotspot connected during online updates About online updates 1 Click UPDATES to enable the MobiiHotspot to automatically check for updates 2 Click UPDATE NOW to see the download progress When the download is finished you ll see the Confirm dialog box indicating that the system has been updated 3 Click OK ...

Страница 19: ...you enter your PIN incorrectly three times in a row the SIM USIM UIM card is locked and you ll need to enter the PIN unlock key PUK If you enter the PUK incorrectly ten times in a row the SIM USIM UIM card is locked perma nently and you won t be able to use it in your MobiiHotspot 4G The PIN and the PUK are provided with the SIM USIM UIM card To turn on PIN verification 1 Choose Settings Security ...

Страница 20: ...Settings WLAN WLAN Basic Settings 2 At SSID enter a new network name 3 Click Apply ENABLING OR DISABLING SSID BROADCAST SSID broadcast is a way for wireless access points like your MobiiHotspot 4G to announce their network name If SSID broadcast is turned on your MobiiHotspot 4G will announce its network name to any computer or other device nearby If SSID broadcast is turned off any device that wa...

Страница 21: ...Broadcast select an option Enable to turn on SSID broadcast Disable to turn off SSID broadcast 3 Click Apply NOTE You might find it easier to set up your home network if SSID broadcast is enabled This will let you connect your devices and computers more easily After it s all set up we recommend you disable SSID broadcast ...

Страница 22: ...uter or device to your home network enter the Wired Equivalent Privacy WEP key set on the MobiiHotspot 4G WPA PSK This data encryption method uses a random 256 bit key WPA2 PSK This is the second version of WPA PSK and is more secure than WPA PSK WPA WPA2 PSK Both WPA PSK and WPA2 PSK encryption modes are supported Com puters can access the WLAN in WPA PSK or WPA2 PSK mode 3 Select an encryption m...

Страница 23: ...APPLY Example Setting a WPA security key 1 From 802 11 authentication select WPA PSK 2 From Encryption mode select AES 3 In WPA pre shared key enter the security key for example 12345678 4 Click APPLY NOTE Select Show password to see the security key you ve entered ...

Страница 24: ... network will be disabled when MobiiHotspot 4G is using battery power only and No computers or devices have used the network for longer than the WLAN off time Setting the network to disable automatically 1 Choose Settings WLAN WLAN Advanced Settings 2 From WLAN auto off select Enabled to set the network to automatically disable Disabled to set the network to remain connected at all times 3 From WL...

Страница 25: ...ins how to choose a Wi Fi channel To select a country and Wi Fi channel 1 Choose Settings WLAN WLAN Advanced Settings 2 From Country select your country 3 From Channel select a channel 4 Click APPLY NOTE Different countries use different channels If you don t know which channel to select just pick Auto Your MobiiHotspot 4G will search for a channel automatically ...

Страница 26: ...G A WIRELESS MODE Your MobiiHotspot 4G can work in any of the four standard wireless modes for Wi Fi communications This section explains how to select a wireless mode To select a wireless mode 1 Choose Settings WLAN WLAN Advanced Settings 2 From 802 11 Mode select a mode 802 11b Only computers and devices that support the 802 11b standard can use your MobiiHotspot 4G The maximum speed of your net...

Страница 27: ...Only computers and devices that support the 802 11b or 802 11g standard can use your MobiiHotspot 4G 802 11b g n Computers and devices that support the 802 11b 802 11g or 802 11n wireless standards can access your MobiiHotspot 4G 3 Click APPLY ...

Страница 28: ...he PIN method to set up WPS 1 Choose Settings WLAN WPS Settings 2 Enter WPS PIN of the computer you want to connect 3 Click APPLY Using the push button method to set up WPS NOTE Have a look at page 3 of your MobiiHotspot 4G Quick Installation Guide for a diagram showing where to find the WPS button Press the WPS button twice in one second to view the SSID and wireless network key sequentially Pres...

Страница 29: ...C address filtering Allow In this mode the devices that own the MAC addresses you list will be allowed to access your network Deny In this mode the devices that own the MAC addresses you list will not be allowed to ac cess your network 3 In MAC Address enter the MAC addresses of the clients to be controlled 4 Click APPLY Finding the MAC address of a computer on your network 1 Click Connection 2 In...

Страница 30: ...tes IP addresses to the computers that connect to it About the DHCP server Start IP address End IP address and DHCP lease time s can only be set when the DHCP server is enabled Enabling the DHCP server 1 Choose Settings WLAN DHCP 2 At IP address enter your MobiiHotspot 4G s IP address 3 At Subnet mask enter the subnet mask of your MobiiHotspot 4G 4 Select Enable 5 At Start IP address enter a start...

Страница 31: ...CP server and configuring the clients in the local area network to automatically get IP addresses within a specified range 1 At IP address enter an IP address For example 192 168 1 1 2 At Subnet mask enter a subnet mask For example 255 255 255 0 3 Select Enable 4 At Start IP address enter a start IP address For example 192 168 1 100 5 At End IP address enter an end IP address For example 192 168 1...

Страница 32: ...to enter IP addresses manually from each computer you connect To disable the DHCP server 1 Choose Settings WLAN DHCP 2 Select Disable to disable the DHCP server 3 Click APPLY CONFIGURING DHCP CLIENTS If you re using the DHCP server on your MobiiHotspot 4G you ll need to setup on each computer that connects NOTE We ll use a Windows XP system as an example the steps for your computer might be differ...

Страница 33: ...ions Wireless Network Connection 2 Right click the Network Connection icon and choose Properties 3 Select Internet Protocol TCP IP and click Properties 4 In the Network Protocol TCP IP Properties dialog box select Obtain an IP address automatically and Obtain DNS server address automatically 5 Click OK ...

Страница 34: ...G has a firewall to protect your home network from security risks Enabling the DHCP server 1 Choose Settings Security Firewall Switch 2 Select Enable firewall to switch on the firewall or clear it to switch the firewall off 3 Select Enable IP address filter to switch on IP address filtering 4 Click APPLY ...

Страница 35: ...e switched on See Enabling or Disabling the Firewall for the steps on how to do this Ports and protocols Here s a list of the most common ports and protocols for the most common Internet services you might need to restrict Protocol Default Port Service Provided HTTP 80 Browse Web pages SMTP 25 Send emails POP3 110 Receive emails FTP 21 Transfer files Telnet 23 Log in to remote computers NOTE These...

Страница 36: ...what you d do 1 Choose Settings Security LAN IP Filter 2 Click ADD and choose these settings WAN IP Address This is where you d put the IP address of www abc com We ll look up the IP address with a simple built in Windows command called ping a From your Windows desktop click Start Run b Type cmd and press Enter c At the command prompt type ping www abc com and press Enter The IP address of www abc...

Страница 37: ...otspot 4G Manual WAN Port Enter 80 Protocol Select TCP UDP NOTE If you don t know which protocol to put here select TCP UDP Status Select On Options Click OK Congratulations you ve set up your first IP address filter ...

Страница 38: ...ample Setting up a virtual FTP Server As an example we ll show you how to set up a computer on your home network to act as an FTP server for external users Supposing this computer has the IP address 192 168 1 101 on your home network here s what you d do 1 Configure a virtual server with these values Name WAN Port LAN IP Address LAN Port Protocol Status My FTP server 21 192 168 1 101 21 TCP On 2 C...

Страница 39: ... external user to the FTP service on the computer at 192 168 1 101 on your home network NOTE This works fine if you ve left the FTP service port as its default port 21 If the service port has been changed for example to 8021 the external user will need to enter the port when they connect In this example they d type ftp 10 2 1 123 8021 instead ...

Страница 40: ...te DMZ users are not protected by a firewall and may be vulnerable to attack This can compromise the security of other users of your home network To set up a DMZ 1 Choose Settings Security DMZ Settings 2 Choose one of the following Enable to switch on the DMZ Disable to switch off the DMZ 3 At DMZ IP address enter the IP address of the DMZ host the computer providing external services 4 Click APPL...

Страница 41: ... language for the software that you ll use to manage your MobiiHotspot 4G To choose a language 1 Click the drop down list in the top right hand corner of the page 2 Select a language VIEWING DIAGNOSTIC INFORMATION View some diagnostic information about your MobiiHotspot 4G This information can help you troubleshoot any problems you re having To view diagnostic information 1 Choose Settings System ...

Страница 42: ... up or restore settings 1 Choose Settings System Backup and Restore 2 Do one of the following Option Description Back up the settings of the Mobile WiFi Click Backup Save your current settings as a configuration file to a folder on your computer Restore the settings of the Mobile WiFi a Click Browse and select a configuration file b Click Restore to restore the settings to what s in the configurat...

Страница 43: ...assword 3 Enter a new password and confirm it 4 Click APPLY RESTORING DEFAULT SETTINGS Reset your MobiiHotspot 4G to the settings it had when you took it out of the box Note that any settings you entered yourself will be deleted To restore default settings 1 Choose Settings System Restore Defaults 2 Click RESTORE REBOOTING THE MOBIIHOTSPOT 4G Reboot the MobiiHotspot 4G To reboot your MobiiHotspot ...

Страница 44: ...s for your operator network type For details see Choosing an operator network 5 Check your PPP user name and password For details see Creating a network profile 6 Check your DHCP Dynamic Host Configuration Protocol settings For details see DHCP settings 7 Check that your computer s network adapter is working 8 Contact us if it s still not working MY COMPUTER HAS NO LOCAL NETWORK ACCESS THROUGH MY ...

Страница 45: ... Deny list For details see Setting WLAN MAC filtering I VE FORGOTTEN THE LOGIN IP ADDRESS FOR MY MOBIIHOTSPOT 4G S MANAGEMENT PAGE WHAT SHOULD I DO 1 Restore the default settings 2 Enter the following default login IP address http 192 168 1 1 I VE FORGOTTEN MY WLAN KEY WHAT SHOULD I DO Log in to your MobiiHotspot 4G s management page and have a look at the current WLAN key For details see Setting ...

Страница 46: ...ers on your computer or disconnect their Internet connections then restart the computer WHY ARE ALL WEBSITE ADDRESSES I ENTER IN MY BROWSER REDIRECTED TO MY MOBIIHOTSPOT 4G S HOMEPAGE When the MobiiHotspot 4G is plugged into a computer that is connected to other networks your browser will be redirected to the MobiiHotspot 4G s homepage To fix the problem check whether the MobiiHotspot 4G is access...

Страница 47: ...iiNet 13 22 58 Westnet 1300 786 068 Internode 13 66 33 Transact 13 30 61 To contact our friendly support staff ring Manual ...

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