74
To use the ping test:
1. In the Ping test section, at Destination Address, enter an IP address. For this example, we’ll use one
belonging to Google (74.125.227.80).
2. Click Execute.
Have a look at the results.
×
If you lost packets, it could have been a network error somewhere along the line - so try again.
×
If you consistently fail to receive packets, the address you pinged could be down - try another address
to test this.
×
If you still can’t receive packets, there could be a problem with your Internet connection, or your
computer’s network adapter or firewall.
×
High response times could indicate network congestion between you and your destination, or a
problem with your Internet connection. Try other IP addresses to test this out.
×
If your ping test reveals problems, use the diagnostic information on this page to help you figure out
what’s going on, or contact our Support Team for assistance using the contact information on the last
page of this guide.
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