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Draco tera flex

Troubleshooting

321

12

Troubleshooting

The following chapters provide help in case of problems with the matrix. The content of this help is based
on an already functioning extender section. Before operating your extender modules with the matrix, please
make sure that the extender modules work via a direct point-to-point connection. A Cat X or fiber optic
coupler can be used to support this. In case of problems in this regard, the manuals of the respective
extender modules offer assistance if necessary.

12.1 External Failure

Diagnosis

Possible reason

Measure

Matrix cannot be
started anymore

Fuse at the standard
appliance outlet.



Check the fuse.

12.2 Video Interference

Diagnosis

Possible reason

Measure

Opening the OSD not
possible

No OSD jumper set



Set jumper 11 on the CON Unit.

Incorrect video display

Cable connection disturbed



Check the connection, length, and quality of

the interconnect cable to the units.

12.3 Malfunction of Fans

Diagnosis

Possible reason

Measure

Fans do not run

Fans defective



Contact your dealer.

12.4 Malfunction of Power Supply Units

Diagnosis

Possible reason

Measure

Matrix cannot be
started

No power supply available



Check if power supply cables are connected

correctly.

Power supply units are not
switched on



Check switch on the power supply units.

12.5 Network Error

Diagnosis

Possible reason

Measure

Network settings are
not assumed after
editing.

Restart of the matrix not yet
completed.



Restart the matrix.

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Содержание Draco tera flex Cat X 1G K480-C16

Страница 1: ...Document K480 xxF_REV01 00_en Edition 2021 04 20 USER MANUAL Draco tera flex KVM Matrix Switch Series K480 xxF...

Страница 2: ...e the change log for this manual in the chapter 17 page 335 Differences between the various models are clearly described The manufacturer reserves the right to change specifications functions or circu...

Страница 3: ...1G and Fiber 1G 21 4 5 Scope of Delivery 22 4 6 Accessories 22 4 7 Device Views 23 4 7 1 Overview Draco tera flex 16 Port 23 4 7 2 Overview Draco tera flex 24 Port 24 4 7 3 Overview Draco tera flex 32...

Страница 4: ...rerequisites for failure free Installation of a Matrix Setup 58 6 2 2 Initial Commissioning of the Matrix 59 6 3 Connecting the Matrix to the Sink Console and the Sources Computer CPUs 59 6 3 1 Connec...

Страница 5: ...ng 119 7 9 1 Directing a Tie Line from the Sub to the Master 119 7 9 2 Directing a Tie Line from the Master to the Sub 124 7 10 Saving and Activating a Configuration 129 7 10 1 Saving the Active Confi...

Страница 6: ...Console Settings 204 8 9 1 Configuring Mouse and Keyboard used in the Extender OSD 204 8 9 2 Setting Extender OSD 208 8 9 3 Setting CON Devices 210 8 9 4 Setting CON Device Favorites 218 8 9 5 Setting...

Страница 7: ...Software 270 9 3 1 Extended Switching 270 9 3 2 USB 2 0 Switching 272 9 3 3 Predefining Macros 273 9 4 Multi Screen Control Switching via Mouse Panning 274 9 5 Querying a Status for Diagnosis via OSD...

Страница 8: ...onnect 314 10 1 3 Fiber SFP Type LC Interconnect 314 10 2 Interconnect Cable 315 10 2 1 Cat X 315 10 2 2 Fiber 316 10 3 Connector Pinouts 317 10 3 1 RJ45 Network 317 10 3 2 RJ45 Interconnect 317 10 3...

Страница 9: ...ort 322 12 7 2 Error Indication at the 3G Cat X Port 322 12 7 3 Error Indication at the Fiber Port 323 12 8 Blank Screen 323 13 Technical Support 324 13 1 Support Checklist 324 13 2 Shipping Checklist...

Страница 10: ...06 2019 04 30 Software Version from Release date Tera Tool V4 0 2 0 2021 01 29 1 2 Symbols for Warnings and Helpful Information The meaning of the symbols used for warnings and helpful information in...

Страница 11: ...mputer CPU In its maximum configuration up to 160 independent ports can be defined and switched either as a console or a CPU The Draco tera matrix is designed to operate with extender modules that tra...

Страница 12: ...ective gloves must be worn to transport a fully equipped housing after a long period of operation Ensure that there is sufficient distance from the operator Do NOT install the device in environments w...

Страница 13: ...ICE The cable plugs on the device side can contain a lock In the event of a necessary quick and complete disconnection from external electric circuits remove all corresponding cable plugs from the soc...

Страница 14: ...es la surface du ch ssis tr s chaude apr s une longue p riode d utilisation Lorsque le ch ssis est enti rement quip la surface du ch ssis peut devenir tr s chaude apr s une longue p riode de fonctionn...

Страница 15: ...onnectez toutes les alimentations lectriques des prises reli es la terre Dans chaque cas assurez vous que la connexion la terre est maintenue depuis la prise de courant jusqu l entr e d alimentation C...

Страница 16: ...and the CPU Units CON Units occurs over the respective interconnect cables The Draco tera matrix supports a wide and flexible range of system configurations A part of the Draco tera can be configured...

Страница 17: ...tem Multi Screen Control can be set up at multiple sinks Fig 2 Example System overview Single Head installation with Multi Screen Control 1 Single Head sources computer CPU 2 Single Head CPU Units 3 I...

Страница 18: ...hen operating Dual Head Sources In a matrix system Multi Screen Control can be set up at multiple sinks Fig 3 Example System overview Dual Head installation with Multi Screen Control 1 Dual Head sourc...

Страница 19: ...rt Cat X 1G 4 RU K480 C144 Draco tera flex KVM Matrix 144 Port Cat X 1G 4 RU K480 C160 Draco tera flex KVM Matrix 160 Port Cat X 1G 4 RU 4 4 2 Draco tera flex Cat X 3G Part No Description Rack unit K4...

Страница 20: ...Draco tera flex KVM Matrix 144 Port fiber 1G 4 RU K480 F160 Draco tera flex KVM Matrix 160 Port fiber 1G 4 RU 4 4 4 Draco tera flex Fiber 3G Part No Description Rack unit K480 FX16 Draco tera flex KVM...

Страница 21: ...3G Part No Description Rack unit K480 CX24FX16 Draco tera flex KVM Matrix 40 Port hybrid 3G 1 RU K480 CX24FX40 Draco tera flex KVM Matrix 64 Port hybrid 3G 2 RU K480 CX40FX24 Draco tera flex KVM Matr...

Страница 22: ...g items Product type Scope of delivery Standard systems Draco tera flex 2x IEC connection cable for power supply lockable 2 0 m 2x Mounting brackets Quick Setup If anything is missing contact your dea...

Страница 23: ...variants 4 7 1 Overview Draco tera flex 16 Port Fig 4 Front side K480 C16 and K480 CX16 Fig 5 Front side K480 F16 and K480 FX16 1 I O Ports 1 to 8 2 I O Ports 9 to 16 3 Network port 1 RJ45 4 Network...

Страница 24: ...K480 C24 and K480 CX24 Fig 8 Front side K480 F24 and K480 FX24 1 I O Ports 1 to 8 2 I O Ports 9 to 16 3 I O Ports 17 to 24 4 Network port 1 RJ45 5 Network port 2 RJ45 6 Reset button Fig 9 Rear side 24...

Страница 25: ...d K480 CX32 Fig 11 Front side K480 F32 and K480 FX32 1 I O Ports 1 to 8 2 I O Ports 9 to 16 3 I O Ports 17 to 24 4 Network port 1 RJ45 5 Network port 2 RJ45 6 Reset button 7 I O Ports 25 to 32 Fig 12...

Страница 26: ...Q3 2021 Fig 13 Front side K480 C32G Fig 14 Front side K480 F32G 1 I O Ports 1 to 8 2 I O Ports 9 to 16 3 Grid port 1 4 Network port 1 RJ45 5 Network port 2 RJ45 6 Reset button 7 I O Ports 25 to 32 8...

Страница 27: ...F40 and K480 FX40 Fig 18 Front side K480 C24F16 and K480 CX24FX16 1 I O Ports 1 to 8 2 I O Ports 9 to 16 3 I O Ports 17 to 24 4 Network port 1 RJ45 5 Network port 2 RJ45 6 Reset button 7 I O Ports 25...

Страница 28: ...ont side K480 F48 and K480 FX48 1 I O Ports 1 to 8 2 I O Ports 41 to 48 3 I O Ports 9 to 16 4 I O Ports 49 to 56 5 I O Ports 17 to 24 6 I O Ports 57 to 64 7 Network port 1 RJ45 8 Network port 2 RJ45 9...

Страница 29: ...and K480 FX64 Fig 25 Front side K480 C24F40 and K480 CX24FX40 Fig 26 Front side K480 C40F24 and K480 CX40FX24 1 I O Ports 1 to 8 2 I O Ports 41 to 48 3 I O Ports 9 to 16 4 I O Ports 49 to 56 5 I O Po...

Страница 30: ...Description Draco tera flex 30 Fig 27 Rear side 64 Port 1 Power supply connector standard 2 Power supply connector redundancy 3 Grounding...

Страница 31: ...80 and K480 FX80 Fig 30 Front side K480 C40F40 and K480 CX40FX40 1 I O Ports 1 to 8 2 I O Ports 41 to 48 3 I O Ports 9 to 16 4 I O Ports 49 to 56 5 I O Ports 17 to 24 6 I O Ports 57 to 64 7 Network po...

Страница 32: ...Description Draco tera flex 32 Fig 31 Rear side 80 Port 1 Power supply connector standard 2 Power supply connector redundancy 3 Grounding...

Страница 33: ...Draco tera flex Description 33 4 7 9 Overview Draco tera flex 120 Port Fig 32 Front side K480 C120 and K480 CX120 Fig 33 Front side K480 F120 and K480 FX120...

Страница 34: ...Ports 57 to 64 7 Network port 1 RJ45 8 Network port 2 RJ45 9 Reset button 10 I O Ports 25 to 32 11 I O Ports 65 to 72 12 I O Ports 33 to 40 13 I O Ports 73 to 80 14 I O Ports 81 to 88 15 I O Ports 89...

Страница 35: ...Ports 41 to 48 3 I O Ports 9 to 16 4 I O Ports 49 to 56 5 I O Ports 17 to 24 6 I O Ports 57 to 64 7 Network port 1 RJ45 8 Network port 2 RJ45 9 Reset button 10 I O Ports 25 to 32 11 I O Ports 65 to 72...

Страница 36: ...Description Draco tera flex 36 Fig 38 Rear side 128 Port 1 Power supply connector standard 2 Power supply connector redundancy 3 Grounding...

Страница 37: ...ts 9 to 16 4 I O Ports 49 to 56 5 I O Ports 17 to 24 6 I O Ports 57 to 64 7 Network port 1 RJ45 8 Network port 2 RJ45 9 Reset button 10 I O Ports 25 to 32 11 I O Ports 65 to 72 12 I O Ports 33 to 40 1...

Страница 38: ...Description Draco tera flex 38 Fig 41 Rear side 144 Port 1 Power supply connector standard 2 Power supply connector redundancy 3 Grounding...

Страница 39: ...Draco tera flex Description 39 4 7 12 Overview Draco tera flex 160 Port Fig 42 Front side K480 C160 and K480 CX160 Fig 43 Front side K480 F160 and K480 FX160...

Страница 40: ...orts 17 to 24 6 I O Ports 57 to 64 7 Network port 1 RJ45 8 Network port 2 RJ45 9 Reset button 10 I O Ports 25 to 32 11 I O Ports 65 to 72 12 I O Ports 33 to 40 13 I O Ports 73 to 80 14 I O Ports 81 to...

Страница 41: ...Draco tera flex Description 41 Fig 46 Rear side 160 Port 1 Power supply connector standard 2 Power supply connector redundancy 3 Grounding...

Страница 42: ...Modules are initialized Due to variations in LED type white might also appear as light purple or light blue 4 8 2 Status LEDs for Link Connection 1G Cat X Fig 48 Front side LEDs at I O Ports 1G Cat X...

Страница 43: ...s LED 1 for upper port 4 Link status LED 2 for upper port Status LEDs at the I O Ports 3G Cat X When an interconnection is established the LEDs light up in the following sequence LED 1 3 LED 2 4 Descr...

Страница 44: ...ED 2 4 Description Green Off Connection is established Green Red Connection via interconnection cable ok extender detection is running Green Off Connection via interconnection cable ok data traffic ac...

Страница 45: ...e 2 4 Link status green Off No network connection available On Network connection available 4 8 6 Status LEDs for Power Supply Fig 52 Front side LEDs for power supply 1 Status LED for power supply 1 2...

Страница 46: ...5 1 Control Options via OSD 5 1 1 Command Mode The extender modules include a command mode that allows to access the matrix and to control several functions by keyboard commands during normal use To...

Страница 47: ...Shift and the U Switch e g 2x Right Shift Set freely selectable Hot Key exemplary To set a freely selectable Hot Key e g 2x Space use the following keyboard sequence current Hot Key c 0 Space Enter Se...

Страница 48: ...the OSD You will see a list of all available CPUs as a start menu 3 Press the Esc key to enter the main menu If the Enable CPU Selection option is enabled in the Configuration menu the selection list...

Страница 49: ...cursor on a CPU Group expand members of a group Previous option in selection fields In the CPU selection list with cursor on a CPU Group collapse members of a group Space Switching in selection fields...

Страница 50: ...emporary storage of the active configuration in the volatile memory of the matrix NOTICE Possible loss of configuration changes By clicking the Okay button changes are applied to the active configurat...

Страница 51: ...the keyboard command twice ID F2 Sort ID names in descending order by pressing the keyboard command once Sort ID names in ascending order by pressing the keyboard command twice Name F3 Go to the next...

Страница 52: ...menus Button Function Apply Confirm changes temporary storage of the active configuration in the volatile memory of the matrix Cancel Reject changes NOTICE Possible loss of configuration changes By cl...

Страница 53: ...p PDF file 5 2 2 Management Software Toolbar Some functions are only available if a connection to the matrix has been established online mode The respective functions are colored if available Fig 55 M...

Страница 54: ...the menus in the menu bar can be executed with the provided keyboard commands e g press Ctrl S to execute Save that are listed to the right of the respective menu item 5 2 5 Management Software Reloa...

Страница 55: ...that points downwards Cancel sort Click with the left mouse button once or twice on the head of the sorted column The arrow displayed disappears 5 2 8 Management Software Filter Function Lists and ta...

Страница 56: ...in a PDF file The report function can be used in both online and offline mode of the management software To create a report proceed as follows 1 Select File Report in the menu bar 1 A selection dialo...

Страница 57: ...cess Options 57 4 Navigate to the preferred location for storage of the report 5 Click the Finish button to confirm the report The report will be created as a PDF file Fig 57 Management software File...

Страница 58: ...esired position using the screws on the cover chassis 6 2 Setting up the Matrix 6 2 1 Prerequisites for failure free Installation of a Matrix Setup To achieve the best possible performance and results...

Страница 59: ...vated After the configuration of the system it is recommended to save the configuration by selecting Configuration Save see chapter 7 10 1 page 129 and restart the matrix by selecting Restart Matrix s...

Страница 60: ...ations Free memory RAM Recommended 512 MB Operating system Microsoft Windows 8 Windows 8 1 Windows 10 Management software with integrated Java Runtime Tera Tool Downloaded from https www ihse com soft...

Страница 61: ...SL Releasing Java Application in the Firewall If using the management software the Java application file javaw exe has to be released in the firewall settings to use the management software Contact yo...

Страница 62: ...the Matrix with known IP Address At least FTP rights are required Up to twelve connections between the matrix and the management software can be established at the same time due to a limitation of av...

Страница 63: ...ta can be entered and stored in the management software under Extras Options see chapter 8 3 1 page 134 6 4 5 Connecting to the Matrix via Device Finder At least FTP rights are required Up to twelve c...

Страница 64: ...olumn of the Device Finder can be used to access the respective matrix directly clicking the Connect button To find and access a device proceed as follows 1 Click the menu item Device Finder in the to...

Страница 65: ...page 300 NOTICE A change in system relevant parameters e g change of the IP address is immediately displayed in the OSD To initialize system relevant configuration changes on the matrix the matrix mus...

Страница 66: ...again When leaving the configuration or assignment menu the administrator is logged out automatically 7 2 Overview Configuration Menu Various system functions and options are available in the configur...

Страница 67: ...sed to save the current settings default Standard Info Text Additional text field to describe the configuration default Factory settings Sub Matrix Y If the matrix is defined as a sub matrix in the OS...

Страница 68: ...sing the primary link of a CPU Unit default Note This function will have to be activated for a single matrix when using redundant link connections for both matrices in a fully redundant setup N Functi...

Страница 69: ...nd Call the command mode via keyboard sequence default 00 Fast Key Keyboard command Open the OSD via direct access default 00 How often the shortcut key has to be pressed depends on the specified key...

Страница 70: ...OSD Draco tera flex 70 To set the parameters for the system configuration proceed as follows 1 Select Configuration System in the main menu 2 Modify the desired settings 3 Click the Okay button to con...

Страница 71: ...nder modules are connected default N Function not active ID Real CPU Device Numerical Initial value of the automatic ID for real CPUs default 1000 ID Virtual CPU Device Numerical Initial value of the...

Страница 72: ...gout is affected Note When the Force User Login function is activated and a user is logged in only the user favorites are available The CON favorites are not accessible N Function not active default E...

Страница 73: ...l be closed automatically Select 0 seconds for no timeout default 0 seconds Auto Logout min 0 to 999 minutes Period of inactivity of a logged in user at a CON Device after which he will be automatical...

Страница 74: ...ee chapter 9 11 page 312 When taking over control within 10 s any assigned USB 2 0 extender modules if available will not be switched due to security and stability aspects The shared operation will be...

Страница 75: ...K M control by mouse event N Function not active default Release Time sec 0 to 999 seconds Period of inactivity of a connected console after which K M control can be requested by other consoles connec...

Страница 76: ...able during the restart NOTICE Consult your system administrator before modifying the network parameters Otherwise unexpected results and failures can occur in combination with the network NOTICE The...

Страница 77: ...ast group default 255 255 255 255 Network Services Field Entry Description API Service 1 Y LAN interface at the matrix activated for access via management software default API service port 5555 5565 N...

Страница 78: ...x diagnostics They only should be activated after consultation with the manufacturer Otherwise an increased traffic of data might limit the performance of the controller board INF Activate information...

Страница 79: ...a group or organizational unit OU In both cases a user requires to be at least assigned to one group In case of the group all users belonging to a previously defined group on the active directory ser...

Страница 80: ...ed or deleted during ongoing operation no restart of the matrix is required To configure and enable the synchronization to the Active Directory server there are three steps required Configuring the LD...

Страница 81: ...1 page 165 and the login data for an SNMPv3 User at the SNMP server can be set in the default settings see section on page 159 NOTICE When using SNMP monitoring for reasons of access security the use...

Страница 82: ...tion about a newly connected extender to the matrix notification about a switched on extender Notification about a newly established link between extender and matrix Remove Extender Notification about...

Страница 83: ...1 Set the Enable Traps option to Y Yes within SNMP Server This function allows an active transmission of trap messages from the SNMP agent to the SNMP server 2 Set the IP address of the SNMP server w...

Страница 84: ...Configuration via OSD Draco tera flex 84...

Страница 85: ...k Time Protocol SNTP Fig 70 OSD Menu Configuration Date Time The following parameters can be configured Time Server Field Entry Description SNTP Client Y Enable network time server synchronization N F...

Страница 86: ...NTP Client option to Y Yes 3 Enter the IP address of your SNTP server into the SNTP Server field 4 Select your time zone in the Time Zone field 5 Click the Okay button to confirm your settings 6 Resta...

Страница 87: ...r Data The following functions are available Button Function New U Create a new user Edit Edit an existing user Delete Delete an existing user Cancel Reject changes Okay Confirm the changes of an exis...

Страница 88: ...he OSD Password Text For standard users optional input of up to 16 characters Can be used to log in to the OSD For LDAP Users case sensitive input of minimum 1 character up to 16 characters Can be use...

Страница 89: ...er from the Active Directory into the field Name 4 Enter the Common Name CN of the bind user from the Active Directory into the field Login Name 5 Enter the password of the bind user from the Active D...

Страница 90: ...apter 9 1 1 page 258 Fig 72 OSD Menu Assignments User Favorites To create a favorites list for your own user proceed as follows 1 Select Assignments User Favorites in the main menu 2 Select a CPU Devi...

Страница 91: ...1 3 page 260 To execute user macros the user has to be logged in to the matrix Fig 73 OSD Menu Configuration User List User Macros The following parameters can be configured Field Selection Descriptio...

Страница 92: ...CPU Device that is currently connected to CON Device P1 The connection of CON Device P1 remains unchanged Full Access or Video Only Login User console P2 Login a certain user P1 at CON Device P2 P1 CO...

Страница 93: ...of User Groups at the same times increases the clarity of the configuration Fig 74 OSD Menu Configuration User Data The following functions are available Button Function New G Create a new group Edit...

Страница 94: ...group or the Common Name CN of an organizational unit into the field LDAP OU CN as shown below OU name of the organizational unit CN name of the group Note The field entry must include either OU or CN...

Страница 95: ...add on modules is included in one EXT Unit together with the associated extender module All EXT Units are managed in this menu This includes the creation of new EXT Units and the deletion of existing...

Страница 96: ...ult Port 1 2 1 to 160 depending on the matrix Port 1 port number of the matrix the extender module is currently connected Port 2 redundant port number of the matrix the extender module is currently co...

Страница 97: ...to activate the USB fixed port for the new EXT Unit After restart of the I O board the parameters and settings of the USB 2 0 extender module are shown in the respective EXT Unit 9 The USB 2 0 CPU CON...

Страница 98: ...OSD Menu Configuration CPU Devices The following functions are available Button Function New R Create a new real CPU Device Edit Edit an existing CPU Device Delete Delete an existing CPU Device Cancel...

Страница 99: ...t settings to any CPU Unit that is connected to the matrix for the first time Note It is recommended to activate the reference setting for one single CPU Device only N Function not active default 2 St...

Страница 100: ...the main menu 2 Select the CPU Device you want to assign an EXT Unit 3 Select the EXT Unit for the assignment in the EXT available list 4 Click the Okay button The EXT Unit is assigned to the CPU Devi...

Страница 101: ...e is assigned to a CPU Group N Function not active default Further parameters are described in chapter 7 7 1 page 98 To create a CPU Group proceed as follows 1 Select Configuration CPU Devices in the...

Страница 102: ...pecifically configured for a use with a KVM matrix The configuration allows to individually switch the up to eight input signals via OSD Fig 79 OSD Menu Configuration CPU Devices The following functio...

Страница 103: ...itch for an individual switching of the single inputs proceed as follows 1 Select Configuration CPU Devices in the main menu 2 Click the New S button A new CPU Switch will be created 3 Enter a CPU Swi...

Страница 104: ...ted to a Virtual CPU Device that is assigned to a Real CPU Device you only have to change the Real CPU Device once and all consoles will receive the video signal of the new Real CPU Device One Real CP...

Страница 105: ...menu 2 Select the Virtual CPU Device in the Virtual Devices list that has to be assigned to a Real CPU Device 3 Click the Edit button 4 Select the Real CPU Device in the Real Devices list that has to...

Страница 106: ...se and Keyboard The OSD configuration for mouse and keyboard is made in this menu The settings for mouse and keyboard are console specific and can be set separately for each console Fig 81 OSD Menu Co...

Страница 107: ...s 7 8 2 Setting Extender OSD In this menu the parameters for the Extender OSD can be set The settings for mouse and keyboard are console specific and can be set separately for each console When settin...

Страница 108: ...e connection info Y Update connection changes during fade in of Extender OSD default Y N Function not active Display Time sec 0 to 999 seconds Duration of OSD fade in default 10 Horizontal position 10...

Страница 109: ...ncluding access rights and assignment to EXT Units Fig 83 OSD Menu Configuration CON Devices The following functions are available Button Function New R Create a real console New V Create a virtual co...

Страница 110: ...ot active default LOS Frame Y When the video signal between source computer CPU and the CPU Unit or the connection between matrix and the CON Unit is lost an orange frame will be displayed When switch...

Страница 111: ...commended to activate the reference setting for one single CON Device only N Function not active default Fix Color Selection list Show a colored frame when being connected to the respective CPU Device...

Страница 112: ...ee chapter 9 1 1 page 258 Fig 84 OSD Menu Assignments CON Favorites To create a favorite list for your own CON Device proceed as follows 1 Select Assignments CON Favorites in the main menu 2 Select a...

Страница 113: ...Key and the function keys F1 to F16 see chapter 9 1 3 page 260 The macros can also be used to switch to CPU groups Fig 85 OSD Menu Configuration CON Macros The following parameters can be configured...

Страница 114: ...at is currently connected to CON Device P1 The connection of CON Device P1 remains unchanged Full Access or Video Only Login User console P2 Login a certain user P1 at CON Device P2 P1 CON or CPU Devi...

Страница 115: ...The last assigned CON Device will also have control of the keyboard and mouse A Virtual CON Device can be assigned to more than one Real CON Devices Fig 86 OSD Menu Assignments Virtual CON Device For...

Страница 116: ...several USB HID devices several CON Devices have to be defined as Control CON Device Smooth switching of sources with the mouse is performed by dragging the mouse pointer beyond the respective display...

Страница 117: ...Select Assignments Multi Screen Control in the main menu Only the CON EXT Units connected to the selected I O board are visible 3 In the Arrangement field select the layout for the CON Device you want...

Страница 118: ...N Device 3 to 4 if they are configured with Owner Sharing However Control CON Device 1 and 2 cannot access the display of a non Control CON Device at the same time The Control CON Device that first ha...

Страница 119: ...ascading you have to configure opposite Tie Lines To connect Tie Lines to the matrices you have to create intended Cascade CON Devices and Cascade CPU Devices that have to be switched within the casca...

Страница 120: ...Cascading CPU Unit 3 Select Configuration CPU Devices in the main menu of the Master Matrix 3 1 Click the New R button A switchable CPU Device will be created Fig 89 OSD Menu Configuration CPU Devices...

Страница 121: ...Unit will be created Fig 90 OSD Menu Configuration EXT Units 5 2 Enter an appropriate name for the Cascading CON Unit into the Name field 5 3 Enter a port number into the Port field according to the...

Страница 122: ...itchable CON Device will be created Fig 91 OSD Menu Configuration CON Devices 6 2 Enter an appropriate name for the Cascading CON Device into the Name field 6 3 Press the a key to move the Cascading C...

Страница 123: ...on System 8 Restart all I O boards see chapter 9 9 2 page 300 on which any Master Sub CON Units or CPU Units have been configured or alternatively restart the matrix see chapter 9 9 1 page 300 9 Conne...

Страница 124: ...guration EXT Units in the main menu of the Master Matrix 2 1 Click the New button A new EXT Unit will be created Fig 93 OSD Menu Configuration EXT Units 2 2 Enter an appropriate name for the Cascading...

Страница 125: ...OSD Menu Configuration CON Devices 3 2 Enter an appropriate name for the Cascading CON Device into the Name field 3 3 Select the previously configured Cascading CON Unit in the Extender available lis...

Страница 126: ...Unit will be created Fig 95 OSD Menu Configuration EXT Units 5 2 Enter an appropriate name for the Cascading CPU Unit into the Name field 5 3 Enter a port number into the Port field according to the r...

Страница 127: ...itchable CPU Device will be created Fig 96 OSD Menu Configuration CPU Devices 6 2 Enter an appropriate name for the Cascading CPU Device into the Name field 6 3 Press the a key to move the Cascading C...

Страница 128: ...n System 8 Restart all I O boards see chapter 9 9 2 page 300 on which any Master Sub CON Units or CPU Units have been configured or alternatively restart the matrix see chapter 9 9 1 page 300 9 Connec...

Страница 129: ...cations as well as the default configuration in the memory of the matrix Save as 7 10 1 Saving the Active Configuration NOTICE Changing or saving configurations blocks the matrix memory and leads to a...

Страница 130: ...he menu The previously saved configuration saved to this storage location is overwritten Fig 99 OSD Menu Configuration Save as Saving position Name and detailed information Active Name and detailed in...

Страница 131: ...nd restart the matrix The selected configuration is loaded on restart and is shown in the menu as active configuration under Active The previously active configuration is overwritten The restart of th...

Страница 132: ...rix may take several minutes and the matrix is not available during the restart 8 1 Configuring in Online Mode Configurations and system settings can be edited via management software in online mode w...

Страница 133: ...trix is loaded into management software 2 Click the Download button to download the configuration 3 Click the Disconnect button to close the connection from the management software to the matrix 4 Mak...

Страница 134: ...management software this data can be saved in the default settings Fig 101 Management software menu Extras Options Default Settings The following parameters can be configured Option Description IP Hos...

Страница 135: ...ooltip and Theme The font size can be set in this menu and the display of tooltips for the toolbar can be activated 1 Select Extras Options in the menu bar and open the Style tab 2 Select the desired...

Страница 136: ...as Options in the menu bar and open the Language tab 2 Select the desired language within the management software and the corresponding charset 3 Click the Ok button to confirm your changes 4 Close th...

Страница 137: ...atus Updates Status Matrix Firmware Enable single I O board update on compact switch Option available only for Draco tera compact and Draco tera flex Enable splitted firmware update matrix and extende...

Страница 138: ...onfiguration that is used to save the current settings default Standard Info Text Additional text field to describe the configuration default Factory settings Sub Matrix Activated If the matrix is def...

Страница 139: ...redundant CON Unit when losing the primary link of a CPU Unit default Note This function will have to be activated for both matrices in a fully redundant setup Deactivated Function not active Synchron...

Страница 140: ...rd is not available Connections will be disconnected Deactivated Function not active default To set parameters for the system configuration proceed as follows 1 Select System Settings System in the ta...

Страница 141: ...t in this menu Fig 106 Management software menu System Settings System Automatic ID To set up the automatic creation of CPU Devices or CON Devices proceed as follows 1 Select System Settings System in...

Страница 142: ...alling the command mode via keyboard sequence Fast Key Keyboard command Open the OSD via direct access default 00 How often the shortcut key has to be pressed depends on the specified key 1x for funct...

Страница 143: ...T F2 Left ALT F4 Right CTRL F5 Right SHIFT F6 Right ALT Hot Key or Fast Key set in the CON EXT Units have priority over the global settings To configure global OSD settings proceed as follows 1 Select...

Страница 144: ...User Login function is activated and a user is logged in only the user favorites are available The CON favorites are not accessible Deactivated Function not active default Enable User ACL Activated CP...

Страница 145: ...999 minutes Period of inactivity of a logged in user at a console after which he will be automatically logged out In addition to the logout process a complete disconnection from the connected CPU Dev...

Страница 146: ...d may also be used to take over control To allow a smooth and accurate function of the shared operation you should use identical mice and keyboards They should be connected to the same USB HID ports o...

Страница 147: ...To share K M control Force Disconnect has to be deactivated and Enable Video Sharing has to be activated Deactivated Function not active default CPU Auto Connect Activated If a CON Device is not conne...

Страница 148: ...tivate the Mouse Connect function if taking over control by a keyboard movement should be possible 7 Define a Release Time of inactivity 0 to 999 seconds after which control can be taken over 8 Click...

Страница 149: ...strator before modifying the network parameters Otherwise unexpected results and failures can occur in combination with the network The parameters for the network configuration are set in this menu Fi...

Страница 150: ...te Input of the Multicast address if there is a Matrix Grid in use within a Multicast group default is broadcast 255 255 255 255 Network Services Field Entry Description API Service Activated LAN inte...

Страница 151: ...tion Enable Syslog Activated Syslog server to query status is active Deactivated Function not active default Syslog Server Byte Input of the IP address of the syslog servers in the form 192 168 1 1 Po...

Страница 152: ...toolbar Setting the Syslog Options To set or activate the presetting proceed as follows 1 Select Extras Options in the menu bar and open the Syslog tab 2 Enter the appropriate data 3 Click the Ok butt...

Страница 153: ...tion Enables acoustic notification for errors Autostart When starting the management software the syslog function will be started in the background Open Monitoring Tab When starting the management sof...

Страница 154: ...ws 1 Select Status Updates Miscellaneous in the task area The I O Board Diagnostic tab opens in the working area 2 Click the Activate Edit Mode menu item in the toolbar 3 Select the desired I O boards...

Страница 155: ...ge 165 and the login data for an SNMPv3 User at the SNMP server can be set in the default settings see section on page 159 NOTICE When using SNMP monitoring for reasons of access security the use of a...

Страница 156: ...otification about temperature within the matrix Insert I O Board Not available Remove I O Board Not available Invalid I O Board Notification about a wrong firmware installed on the I O board Insert Ex...

Страница 157: ...Click the Apply button to confirm your changes 6 Click the Deactivate Edit Mode menu item in the toolbar Activating SNMP Traps To activate active reporting of the SNMP traps proceed as follows 1 Selec...

Страница 158: ...2 Log File Directory Default directory to store the log files Log File Name Default name of the log file Log File Extension Default extension for the log file Daily Log Files Log files are stored ever...

Страница 159: ...ta username and password in both settings are identical see chapter 8 5 1 page 165 To configure the login data for an SNMPv3 User at the SNMP server proceed as follows 1 Select Extras Options in the m...

Страница 160: ...Username SNMPv3 username Authentication Protocol Only SHA protocol no selection available Authentication Password Authentication password for the SNMPv3 user case sensitive input of minimum 8 characte...

Страница 161: ...s to be at least assigned to one group In case of the group all users belonging to a previously defined group on the active directory server are added to the KVM matrix and synchronized In this altern...

Страница 162: ...be created changed or deleted during ongoing operation no restart of the matrix is required To configure and enable the synchronization to the Active Directory server there are three steps required Co...

Страница 163: ...software menu System Settings Date and Time The following parameters can be configured SNTP Field Entry Description SNTP Checkmark Enable network time server synchronization SNTP Server Byte Input of...

Страница 164: ...rix After the restart the system time is now provided by the SNTP server 8 Click the Deactivate Edit Mode menu item in the toolbar Configuring the Real Time Clock without Time Server To set the real t...

Страница 165: ...Settings Users Groups Users The following functions are available Button Function New User Open a new user configuration Delete User Delete an existing user Apply Confirm the changes of an existing us...

Страница 166: ...sers optional input of up to 16 characters Can be used to log in to the OSD For LDAP Users case sensitive input of minimum 1 character up to 16 characters Can be used to log in to the OSD Priority Val...

Страница 167: ...password 8 Enter general access permissions 9 Set user permissions for CPU access paste function 10 Set user favorites for OSD access 11 Click the Apply button to confirm the new user settings 12 Cli...

Страница 168: ...To configure a user access rights for CPUs proceed as follows 1 Select User Settings Users Groups in the task area 2 Click the Activate Edit Mode menu item in the toolbar 3 Select a user in the Users...

Страница 169: ...s in the task area 2 Click the Activate Edit Mode menu item in the toolbar 3 Select the respective user for the favorites list in the Users list 4 Click the Favorites tab in the working area 5 Select...

Страница 170: ...the user list A query to select the settings appears 6 Click the checkboxes for the desired settings 7 Click the Next button Fig 121 Management software menu Users Groups Users Select Settings A query...

Страница 171: ...Units in the task area 2 Click the Activate Edit Mode menu item in the toolbar 3 Select the user to copy the settings to By pressing and holding down the Ctrl key at the same time more than one user c...

Страница 172: ...y to start the assignment appears 7 Select the user in the selection list from which the settings are to be copied 8 Click the Finish button The settings are immediately copied to the selected user Fi...

Страница 173: ...page 260 To execute user macros the user has to be logged in to the matrix Fig 125 Management software menu User Settings Users Groups Users Macros The following parameters can be configured Field Se...

Страница 174: ...Select User Settings Users Groups in the task area 2 Click the Activate Edit Mode menu item in the toolbar 3 Select the user for which macros are to be created 4 Open the Macros tab 5 Select in the K...

Страница 175: ...ically or thematically As an application example you can group all power users together The configuration of User Groups at the same time increases the clarity of the configuration Fig 126 Management...

Страница 176: ...User Settings Users Groups in the task area 2 Click the Activate Edit Mode menu item in the toolbar 3 Click the Groups tab in the working area 4 Click the New Group button to create a new LDAP group A...

Страница 177: ...User Group By pressing and holding down the Ctrl key at the same time more than one user can be highlighted 6 Click the button to move the highlighted user to the User Group list User Group assigned B...

Страница 178: ...ules is included in one EXT Unit together with the associated extender module All EXT Units are managed in this menu This includes the creation of new EXT Units and the deletion of existing EXT Units...

Страница 179: ...nect port of the extender module is currently not connected to the matrix 1 to 160 if the redundant interconnect port of the extender module is currently connected to the matrix if the extender module...

Страница 180: ...its in the task area 3 Select the EXT Unit of an extender module to be displayed 4 Click the Firmware Version tab on the right side of the working area The Firmware Version overview is displayed on th...

Страница 181: ...ender module whose parameters are to be displayed 4 Click the Parameter tab on the right side of the working area 5 Click the Read button in the symbol bar of the tab A query to read the parameters ap...

Страница 182: ...ed parameters The following functions are available Button Function Open Open locally saved parameters Save As Save the parameters locally file Config txt Read Read the parameters of the extender modu...

Страница 183: ...ck the Yes button to confirm the reading The parameters of the extender module are read out and displayed on the right side of the working area At the same time the connection will be disconnected for...

Страница 184: ...e working area At the same time the connection will be disconnected for a few seconds 7 Click the Assign button A query to assign the parameters appears 8 Select the EXT Units of those extender module...

Страница 185: ...ig 134 Management software menu Extender Devices EXT Units Start parameter assignment The progress of the parameter assignment is displayed 14 Click the Finish button when the parameter assignment is...

Страница 186: ...ea 2 Click the Activate Edit Mode menu item in the toolbar 3 Click the New Unit button A selection dialog appears 4 Select Choose template in the selection box if you want to use a template for a USB...

Страница 187: ...for a CON Device see chapter 8 9 1 page 204 10 If you use parallel operation within the matrix set the Release Time in the System Settings Switch menu to 10 s or more see chapter 8 4 5 page 146 11 Re...

Страница 188: ...reach all connected extender modules at the same time General Preparation To use the USB HID Ghosting management via management software it is required that USB HID Ghosting has been already activate...

Страница 189: ...query to read the USB HID Ghosting appears 6 Click the Yes button to confirm the reading The current USB HID Ghosting information of the CPU extender module is read out and displayed on the right side...

Страница 190: ...confirm the reading The current USB HID Ghosting information of the CPU extender module is read out and displayed on the right side of the working area At the same time the connection will be disconne...

Страница 191: ...pears 12 Click the Confirm to continue checkbox to confirm the start of the assignment 13 Click the Next button to start of the assignment Fig 141 Management software menu Extender Devices EXT Units C...

Страница 192: ...nished The USB HID Ghosting assignment is finished 15 Click the Deactivate Edit Mode menu item in the toolbar Further options To locally store existing USB HID Ghosting information of a selected CPU E...

Страница 193: ...are it is required that the EDID has been already transmitted at a CPU Unit via keyboard command or the EDID is already available as a file with the extension bin Several general options are available...

Страница 194: ...e Activate Edit Mode menu item in the toolbar 3 Select the EXT Unit of the extender module with the already transmitted EDID 4 Click the EDID tab on the right side of the working area 5 Read out and d...

Страница 195: ...ig 145 Management software menu Extender Devices EXT Units Confirm assignment The progress of the USB HID Ghosting assignment is displayed 13 Click the Finish button when the USB HID Ghosting assignme...

Страница 196: ...click the Select button 7 Click the Transmit button in the symbol bar of the tab A query for transmission appears 8 Click the Yes button to transmit the loaded EDID to the CPU extender module The prog...

Страница 197: ...he following functions are available Button Function New Device Create a new CPU Device Delete Delete a new CPU Device Apply Confirm a created CPU Device Cancel Reject changes Assign the selected EXT...

Страница 198: ...ed Function not active default 2 Step Access Activated Open a pop up window after switching to the particular CPU Device In the background a Video Only connection will be established A confirmation in...

Страница 199: ...in the Extender available list that you want to assign to the CPU Group By pressing and holding down the Ctrl key at the same time more than one EXT Unit can be highlighted 5 Click the button to move...

Страница 200: ...CPU Groups Creating a new CPU Group To create a CPU Group proceed as follows 1 Select Extender Devices CPU Devices in the task area 2 Click the Activate Edit Mode menu item in the toolbar 3 Select th...

Страница 201: ...gn to the CPU Group By pressing and holding down the Ctrl key at the same time more than one CPU Device can be highlighted 6 Click the button to move the highlighted CPU Devices to the CPU Group assig...

Страница 202: ...Real CPU Device you only have to change the Real CPU Device once and all consoles will receive the video signal of the new Real CPU Device One Real CPU Device can be assigned to several Virtual CPU D...

Страница 203: ...gnment to the matrix 7 Click the Deactivate Edit Mode menu item in the toolbar The selection boxes in the Real CPU column contain a filter function for an easy selection of a single CPU Device from a...

Страница 204: ...guring Mouse and Keyboard used in the Extender OSD The OSD configuration for mouse and keyboard is made in this menu Fig 151 Management software menu Extender Devices EXT Units General OSD Data The fo...

Страница 205: ...lbar 3 Select the CON EXT Unit in the EXT Units list whose extender OSD settings has to be adjusted 4 Select the General OSD Data tab 5 Modify the desired settings 6 Click the Apply button to confirm...

Страница 206: ...ttings to list 10 Click the Finish button The settings are immediately assigned to the extender modules of the selected EXT Units 11 Click the Deactivate Edit Mode menu item in the toolbar Fig 153 Man...

Страница 207: ...A query to start the assignment appears 7 Select the EXT Units of the extender module in the selection list from which the settings are to be copied 8 Click the Finish button The settings are immediat...

Страница 208: ...xtender OSD only appears when switching via OSD Fig 156 Management software menu Extender Devices EXT Units Extender OSD Data The following parameters can be configured Field Entry Description Enable...

Страница 209: ...lect Extender Devices EXT Units in the task area 2 Click the Activate Edit Mode menu item in the toolbar 3 Select the EXT Unit of the CON extender module whose extender OSD settings have to be changed...

Страница 210: ...ment software menu Extender Devices CON Devices The following functions are available Button Function New Device Open a new CON Device Delete Device Delete a new CON Device Apply Confirm a created CON...

Страница 211: ...d When the video signal between source computer CPU and the CPU Unit or the connection between matrix and the CON Unit is lost an orange frame will be displayed When switching to a CPU Unit without vi...

Страница 212: ...for one single CON Device only Deactivated Function not active default CPU Colors Selection list The CPU Device name will be highlighted according to the color setting for text and background You can...

Страница 213: ...2 Click the Activate Edit Mode menu item in the toolbar 3 Select the CON Device whose settings are to be assign to another CON Devices 4 Click the Assign Settings to button below the CON Device list...

Страница 214: ...ice to the Assign settings to list By clicking the button all CON Devices will be moved to the Assign settings to list 9 To remove highlighted CON Devices from the Assign settings to list click the bu...

Страница 215: ...ing down the Ctrl key at the same time more than one CON Device can be highlighted 4 Click the Copy Settings from button below the CON Device list A query to select the settings appears 5 Click the ch...

Страница 216: ...e in the CON Devices list that has to be assigned to an EXT Unit 4 Select the EXT Unit in the Extender available list that should be assigned to the CON Device 5 By clicking with the right mouse butto...

Страница 217: ...be moved to the No Access list Alternatively you can enter the N key command to remove the access rights 6 Click the Apply button to confirm the changes 7 Click the Deactivate Edit Mode menu item in...

Страница 218: ...avorites tab 5 Select the CPU Devices in the CPU Device available list that should be added to the favorites list Favorite CPU Devices By pressing and holding down the Ctrl key at the same time more t...

Страница 219: ...parately A macro can execute up to 16 switching commands successively The execution of the macros is done via Hot Key and the function keys F1 to F16 see chapter 9 1 3 page 260 The macros can also be...

Страница 220: ...macro for the selected CON Device proceed as follows 1 Select Extender Devices CON Devices in the task area 2 Click the Activate Edit Mode menu item in the toolbar 3 Select the CON Device for which a...

Страница 221: ...Devices that is connected to a CPU Device will receive the video signal The last assigned CON Device will also have control of the keyboard and mouse A Virtual CON Device can be assigned to more than...

Страница 222: ...list 6 Click the Send button to send the assignment to the matrix 7 Click the Deactivate Edit Mode menu item in the toolbar The selection boxes in the Virtual Console column contain a filter function...

Страница 223: ...ntrol has to be performed via several USB HID devices several CON Devices have to be defined as Control CON Device Smooth switching of sources with the mouse is performed by dragging the mouse pointer...

Страница 224: ...for these CON Devices will not be possible To configure the Multi Screen Control proceed as follows 1 Select Assignment Multi Screen Control in the task area 2 Click the Activate Edit Mode menu item...

Страница 225: ...ithin the Owner column and select the name of the respective Control CON Device 2 Double click on the corresponding selection box within the Owner column of all Control CON Device whose display should...

Страница 226: ...ted 5 Click the Enable checkboxes for all CON Devices to remove the checkmarks The disabled Control CON Devices are shown as gray screens in the arrangement field and the Multi Screen Control is disab...

Страница 227: ...om the selection list in the field Resolution 1 e g 1920x1080 This is the graphic card output the CPU Device is connected to 7 Enter the respective pixel coordinates that particular screen in the Mult...

Страница 228: ...tender module 11 Click the Yes button to restart the extender module to with the new configuration The CPU Device is now configured for the Multi Head operation Fig 167 Management software dialog Moni...

Страница 229: ...configure opposite Tie Lines To connect Tie Lines to the matrices you first have to create intended Cascade CON Devices and Cascade CPU Devices that have to be switched within the cascaded environment...

Страница 230: ...evices EXT Units in the task area 3 1 Click the New Unit button A selection dialog appears 3 2 Select Cascading CPU Unit in the Choose template selection box 3 3 Click the OK button A new Cascading CP...

Страница 231: ...name for the Cascading CPU Device into the Name field Fig 170 Management software menu Extender Devices CPU Devices Cascading CPU Device 4 3 Select the previously configured Cascading CPU Unit in the...

Страница 232: ...7 2 Select Cascading CON Unit in the Choose template selection box 7 3 Click the OK button A new Cascading CON Unit will be created Fig 171 Management software menu Extender Devices EXT Units Cascadi...

Страница 233: ...assigned list 8 5 Click the Apply button to confirm the assignment 9 Click the Deactivate Edit Mode menu item in the toolbar The OSD of the Sub Matrix will immediately freeze and will be only accessib...

Страница 234: ...evices EXT Units in the task area 3 1 Click the New Unit button A selection dialog appears 3 2 Select Cascading CON Unit in the Choose template selection box 3 3 Click the OK button A new Cascading CO...

Страница 235: ...name for the Cascading CON Device into the Name field Fig 174 Management software menu Extender Devices CON Devices Cascading CON Device 4 3 Select the previously configured Cascading CON Unit in the...

Страница 236: ...7 2 Select Cascading CPU Unit in the Choose template selection box 7 3 Click the OK button A new Cascading CPU Unit will be created Fig 175 Management software menu Extender Devices EXT Units Cascadi...

Страница 237: ...r assigned list The assignment is displayed in the Extender assigned list 8 5 Click the Apply button to confirm the assignment 9 Click the Deactivate Edit Mode menu item in the toolbar 10 Restart all...

Страница 238: ...memory Save or Save as Upload the configuration in up to 8 predefined storage locations as well as the default configuration in the memory of the matrix Upload 8 11 1 Saving the Current Configuration...

Страница 239: ...ar 2 Enter a name for the configuration 3 Select the directory of the configuration on your storage medium where the configuration is to be saved Configurations are always saved with the file extensio...

Страница 240: ...olbar 2 Navigate to the location of the configuration file to be opened 3 Click the configuration file to be opened 4 Click the Open button to open the configuration file Fig 179 Management software m...

Страница 241: ...as follows 1 Click the Upload menu item in the toolbar An access window appears 2 Enter the IP address of the matrix 3 Enter the username and password of the administrator 4 Click the Next button to d...

Страница 242: ...oftware Draco tera flex 242 7 Click the Finish button to save the configuration to the selected storage location A message appears to inform about successful upload Fig 181 Management software menu Up...

Страница 243: ...rix may take several minutes and the matrix is not available during the restart To activate an uploaded configuration proceed as follows 1 Select Status Updates Activate Configuration during online mo...

Страница 244: ...olbar An access window appears 2 Enter the IP address of the matrix 3 Enter the username and password of the administrator 4 Click the Next button to display the selection of storage location Fig 183...

Страница 245: ...llows offline editing with common spreadsheet applications 8 12 1 Export Options Configuration lists are exported in this menu Fig 185 Management software menu File Export Select Type To export procee...

Страница 246: ...anagement software menu File Export Export Configuration to CSV File 8 12 2 Import Options Importing configuration lists is only possible in offline configurations Configuration lists are imported in...

Страница 247: ...fline configuration 2 After opening the menu select the configuration type to be imported 3 Click the Next button 4 Navigate to the location of the configuration file to be imported 5 Select the confi...

Страница 248: ...les are only connected to the provided ports fixed ports before you start the matrix update Non compliance may affect the stability of the update The firmware update of MATLOS tfw has to be performed...

Страница 249: ...w Expand the tree view to show detailed information This allows to select or deselect individual firmware to be updated Collapse Tree View Collapse the tree view to hide detailed information An indivi...

Страница 250: ...pdate button in the lower part of the working area to start the update A query to save the matrix status appears 4 Click the Save Matrix Status button to save the matrix status locally or click the Sk...

Страница 251: ...te errors To be prepared for a firmware update proceed as follows 1 Save the matrix configuration locally see chapter 8 11 2 page 239 2 If the options settings for the management software have not yet...

Страница 252: ...Advantage The Sequential Mode offers the possibility to select deselect individual firmware to be updated We recommend updating the firmware of the extender modules via the Parallel Mode Performing t...

Страница 253: ...start the upload and distribution of the update files By performing the upload process no update files will be installed The update process can be performed later If there are not all extender firmwar...

Страница 254: ...ss all I O boards will be set into the Service Mode and retrieved gradually after finishing the respective updates During Service Mode all matrix functions are disabled on the I O boards on which an u...

Страница 255: ...ender module is physically connected Type Type of the CON CPU Unit and firmware type Device Name of the CON Device CPU Device the EXT Unit is assigned to Current Version Installed firmware version Upd...

Страница 256: ...f the working area All updateable firmware will be automatically selected and highlighted in green 4 Click the Update button in the lower part of the working area to start the update In Sequential Mod...

Страница 257: ...Fig 197 Management software menu Status Updates Miscellaneous License Management To activate a function bundle proceed as follows 1 Select Status Updates Miscellaneous in the task area 2 Select the Mi...

Страница 258: ...dex number of the new source computer CPU from the list of favorites 3 Press the Enter key to confirm At the same time the command mode is closed and the sink console is connected to the new source co...

Страница 259: ...yboard are flashing 2 Press the p key of your keyboard At the same time command mode is closed and the sink console is connected to the previous source computer CPU with full KVM access Disconnecting...

Страница 260: ...connected to a local source computer CPU can be locally switched via the matrix Switching is performed between the local source and the KVM connection and can be executed via keyboard commands or OSD...

Страница 261: ...Press the Enter key to confirm At the same time the command mode is closed the switching operation will be performed and keyboard and mouse are connected to the specified source or display When using...

Страница 262: ...at CPU Device that should be connected to the CON Device 3 Press the appropriate keyboard command to confirm desired connection type Switching operations from the own CON Device can only be performed...

Страница 263: ...Example view Selection list CPU Devices Activating the Automatic Scan Mode for CPU Devices The matrix offers the ability to use a scan mode based on the favorite list of each CON Device or user Scan m...

Страница 264: ...that is assigned to the Real CON Device CPU connected Currently connected CPU Device CON status Current connection status CON Device EXT list List of all available physical EXT Units CPU device Assig...

Страница 265: ...vice proceed as follows 1 Select Switch in the main menu 2 Select in the CON Devices list on the left hand side that one that should be switched to a CPU Device 3 Press the Enter key The connection ty...

Страница 266: ...g functionality see chapter 9 2 2 page 264 When using parallel operation within the matrix set the Release Time in the System Settings Switch menu to 10 s or more see chapter 7 3 4 page 74 Otherwise t...

Страница 267: ...nit includes the option for a local connection 9 2 5 Switching via Macro List Next to executing macros via function keys F1 to F16 they can also be executed via Macro List in the OSD At the same time...

Страница 268: ...single EXT Unit to a CPU Device with multiple EXT Units proceed as follows 1 Select Switch in the main menu 2 Select the respective CPU Device in the CPU Devices list containing the EXT Unit you want...

Страница 269: ...ng proceed as follows 1 Open the OSD of the master matrix with the following keyboard sequence Hot Key o 2 Select the CPU Device configured as Tie Line in the CPU selection list and press the Enter ke...

Страница 270: ...in the working area in this menu 1 Select Control Extended Switch in the task area 2 Click the Activate Edit Mode menu item in the toolbar Fig 204 Management software menu Control Extended Switch The...

Страница 271: ...s ticked switching operations will be completed immediately without user confirmation by means of the Send button When the Hide Devices w o Extender Assignment function in the left lower corner of the...

Страница 272: ...utton on the port that is to be disconnected 2 Select the Disconnect function in the popup that appears The connected ports will be immediately disconnected At the same time all further connections of...

Страница 273: ...on the New symbol in the right column of the working area to open a new switch macro You are asked if the existing connections should be taken over for the new switch macro 4 Click on a device in the...

Страница 274: ...has to be loaded 4 Press the Send button on the bottom right of the working area to activate the selected switch macro 5 Click the Activate Edit Mode menu item in the toolbar A predefined switch macro...

Страница 275: ...ed for diagnosis Fig 207 OSD Menu Status 9 5 1 Network Status The current network configuration is displayed in this menu Select Status Network in the main menu to query the network configuration Fig...

Страница 276: ...e current SNMP status is displayed in this menu Select Status SNMP in the main menu to query the SNMP status Fig 209 OSD Menu Status SNMP The procedure for activating the SNMP agent or configuring an...

Страница 277: ...o tera flex Operation 277 9 5 3 Firmware Status The current firmware status is displayed in this menu Select Status Firmware in the main menu to query the firmware status Fig 210 OSD Menu Status Firmw...

Страница 278: ...SD of a CON Unit of the I O board you want to display the recorded events 2 Select Status Trace in the main menu The recorded events of the I O board the CON Unit is connected are displayed Fig 211 OS...

Страница 279: ...ly re established through the second connector labeled with Link 2 For this kind of redundancy function there is no need for any configuration of the matrix or the extender modules If needed you can m...

Страница 280: ...evice Status The connections to the matrix are displayed in this menu Select View Matrix in the task area to display the current connections Fig 213 Management software menu View Matrix Network port c...

Страница 281: ...ork configuration is displayed in this menu Select System Settings Network in the task area to query the network configuration Fig 214 Management software menu System Settings Network General For info...

Страница 282: ...module Name Name of the chassis or I O board Name of the chassis firmware or I O board firmware Type Type of the chassis firmware or I O board firmware Ports Number of ports Serial Number Serial numbe...

Страница 283: ...Name of the EXT Unit and the extender module firmware Port Port number of the matrix the extender module is physically connected Type Type of the CON CPU Unit and firmware Device Name of the CON Devi...

Страница 284: ...cking with the left mouse button once on the and symbols in the ID column to show and hide detailed information By clicking with the left mouse button once on the and symbol in the upper right corner...

Страница 285: ...ng area Fig 217 Management software menu Status Updates Status Extender Firmware Extender Firmware on IO Board The following information is displayed in the working area Column Description Slot Slot n...

Страница 286: ...tored locally NOTICE Syslog messages are transmitted via UDP Therefore port 514 within the used network should not be blocked e g by a firewall The procedure for activating the Syslog function is desc...

Страница 287: ...ity Messages for a defined severity will be filtered Host Messages for a defined host will be filtered Message Messages with defined text parts will be filtered Filter options are not valid within the...

Страница 288: ...ng menu item in the toolbar 2 Click the Find tab in the working area The recorded Syslog messages are displayed in the working area 3 Enter a search term in the Find Message search field 4 Click the F...

Страница 289: ...of access security the use of a dedicated network according to the IT Grundschutz catalog is recommended The read only community for the MIB file is draco The procedure for activating the SNMP agent...

Страница 290: ...rity Messages for a defined severity will be filtered Host Messages for a defined host will be filtered Message Messages with defined text parts will be filtered Filter options are not valid within th...

Страница 291: ...e toolbar 2 Click the Find tab in the working area The recorded SNMP messages are displayed in the working area 3 Enter a search term in the Find Message search field 4 Click the Find Next button The...

Страница 292: ...d connector labeled with Link 2 For this kind of redundancy function there is no need for any configuration of the matrix or the extender modules Fig 222 Management software menu View Matrix To check...

Страница 293: ...ystem checks revealed abnormalities in the configuration that point to incomplete parts of the configuration firmware differences duplications or unconnected extender modules but without being system...

Страница 294: ...Operation Draco tera flex 294 A report is displayed after the system check Fig 224 Management software report System Check...

Страница 295: ...n red and instructions are displayed To start the network check proceed as follows 1 Select Extras Network Check in the menu bar A query appears with an input field for the IP address of the matrix to...

Страница 296: ...erall status of the device and store it locally file extension zip A dialog appears 2 Choose the status option 3 Click the Next button Fig 226 Management software menu Save Status Saving Option 4 Navi...

Страница 297: ...r trouble shooting If you want to use the status file as a backup do not click the Anonymize checkbox 7 Click the Next button Fig 228 Management software menu Save Status Anonymization 8 Click the Sav...

Страница 298: ...era flex 298 10 Wait until all steps show green checkmarks and the Saving status successful message is displayed 11 Click the Finish button to finish the saving Fig 230 Management software menu Save S...

Страница 299: ...of the status file to be opened 3 Click the status file to be opened 4 Click the Open button to open the status file Fig 231 Management software menu Device Load Status The status can also be opened...

Страница 300: ...trix and matrix will be restarted with the current configuration Fig 232 OSD Menu Configuration Restart Matrix 9 9 2 Restarting the I O Board To perform a restart of the I O board the user s CON Unit...

Страница 301: ...er board proceed as follows Select Configuration Restart CPU Board in the main menu The current configuration of the controller board is saved in the permanent memory of the matrix and the controller...

Страница 302: ...address and the admin password If a firmware update has been installed since the delivery the matrix will be set to the state defined there To perform a reset of the matrix to the factory settings pr...

Страница 303: ...e main menu 2 Click the Okay button to confirm the selection The current configuration of the matrix is saved in the permanent memory of the matrix and the matrix will be shut down The fans will be sw...

Страница 304: ...as follows 1 Select Configuration Shut down IO Board in the main menu 2 Click the Okay button to confirm the selection The current configuration of the I O boards is saved in the permanent memory of...

Страница 305: ...erform a restart of the matrix proceed as follows 1 Select Device Advanced Service Restart Device in the menu bar An access window appears 2 Enter the username and password of the administrator 3 Clic...

Страница 306: ...f the controller board to be restarted A context menu appears 3 Select the Restart CPU Board function in the context menu Note The controller board will be restarted immediately without user confirmat...

Страница 307: ...of the extender of the I O board to be restarted A context menu appears 3 Select the Restart I O Board function in the context menu Note The I O board will be restarted immediately without user confir...

Страница 308: ...symbol of the extender to be restarted A context menu appears 3 Select the Restart Extender function in the context menu Note The extender module will be restarted immediately without user confirmatio...

Страница 309: ...sername and password of the administrator 3 Click the Ok button Fig 243 Management software dialog Log in administrator A query to shut down the matrix appears 4 Click the Yes button to start the shut...

Страница 310: ...elivery the matrix will be set to the state defined there To perform a reset of the matrix proceed as follows 1 Select Device Advanced Service Factory Reset Factory Reset in the menu bar An access win...

Страница 311: ...oard proceed as follows 1 Select View Matrix in the task area 2 Click with the right mouse button on the symbol of an extender of the I O board to be reset A context menu appears 3 Select the Factory...

Страница 312: ...U Unit Hot Key h d Enter Deactivate the emulation of active device descriptions in the CPU Unit The input devices connected to the CON Unit will be passed transparently to the source computer CPU Hot...

Страница 313: ...ey Enter Define a freely selectable Hot Key for direct OSD access Hot Key Num 0 Switch the USB HID signal to the user s display CON Unit with keyboard and mouse Hot Key f 0 Del Enter Delete Hot Key fo...

Страница 314: ...ed 10 1 2 RJ45 Interconnect The communication between Cat X devices requires a 1000BASE T connection Connector wiring must comply with EIA TIA 568 B 1000BASE T with RJ45 connectors at both ends All fo...

Страница 315: ...vices meet the EU guidelines for electromagnetic compatibility The operation of the devices without mounted ferrites leads to a loss of conformity with the EU directives Mount ferrites on both sides o...

Страница 316: ...reakout cable I AD ZN H 4E9 in house or outdoor breakout cable resistant A DQ ZN B2Y 4G9 outdoor cable with protection against rodents Multi mode 50 m Two fibers 50 m I V ZN H 2G50 in house patch cabl...

Страница 317: ...tera flex Cat X 1G Product type Maximum current Maximum voltage AC Frequency Power consumption K480 C16 3 918 mA 100 to 240 V 50 60 Hz 53 7 W K480 C24 5 057 mA 100 to 240 V 50 60 Hz 69 3 W K480 C32 6...

Страница 318: ...FX 16 3 918 mA 100 to 240 V 50 60 Hz 53 7 W K480 F24 FX24 5 057 mA 100 to 240 V 50 60 Hz 69 3 W K480 F32 FX32 6 196 mA 100 to 240 V 50 60 Hz 85 0 W K480 F40 FX40 7 334 mA 100 to 240 V 50 60 Hz 100 6...

Страница 319: ...Parameter Value Operating Temperature 5 to 45 C 41 to 113 F Storage Temperature 25 to 60 C 13 to 140 F Relative Humidity Max 80 non condensing Operating Altitude Max 2 500 m 7 500 ft Heat Dissipation...

Страница 320: ...lculation refers to an ambient temperature of 45 C The humidity is limited to 60 Under these standard conditions the MTBF for the components of the Draco tera flex matrices are estimated as follows Co...

Страница 321: ...rd appliance outlet Check the fuse 12 2 Video Interference Diagnosis Possible reason Measure Opening the OSD not possible No OSD jumper set Set jumper 11 on the CON Unit Incorrect video display Cable...

Страница 322: ...of I O module 1G Cat X Diagnosis Possible reason Measure LED 1 or LED 2 flashing orange Connections CON Unit matrix and CPU Unit Check connecting cables and connectors cable break CPU CON Unit offline...

Страница 323: ...ly 1 Status LED for power supply 1 2 Status LED for power supply 2 Diagnosis Possible reason Measure LED 1 and LED 2 off Power supply Check the connection to the power network Monitors remains dark af...

Страница 324: ...dealer if necessary Issue date of the existing manual Nature circumstances and duration of the problem Components included in the system such as graphic source OS graphic card monitor USB HID USB 2 0...

Страница 325: ...ions not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Shielded cables must be used with this equipment to maintain compliance wit...

Страница 326: ...source systems via matrix CPU Timeout Matrix function that allows the user to disconnect after a predefined period of inactivity from the respective CPU Device Dual Access A system to operate a sourc...

Страница 327: ...ame CPU Device to release the K M control after a predefined time Service Mode Defined maintenance condition that allows updating of extender modules that are connected to the matrix SFP SFPs Small Fo...

Страница 328: ...ide K480 C24F16 and K480 CX24FX16 27 Fig 19 Rear side 40 Port 27 Fig 20 Front side K480 C48 and K480 CX48 28 Fig 21 Front side K480 F48 and K480 FX48 28 Fig 22 Rear side 48 Port 28 Fig 23 Front side K...

Страница 329: ...iguration Login 65 Fig 62 OSD Menu Configuration 66 Fig 63 OSD Menu Configuration System 67 Fig 64 OSD Menu Configuration System Automatic ID 71 Fig 65 OSD Menu Configuration Access 72 Fig 66 OSD Menu...

Страница 330: ...ement software menu System Settings System Access 144 Fig 109 Management software menu System Settings System Switch 146 Fig 110 Management software menu System Settings Network General 149 Fig 111 Ma...

Страница 331: ...5 Fig 147 Management software menu Extender Devices EXT Units Transmission finished 196 Fig 148 Management software Menu Extender Devices CPU Devices Extender Assignment 197 Fig 149 Management softwar...

Страница 332: ...185 Management software menu File Export Select Type 245 Fig 186 Management software menu File Export Export Configuration to CSV File 246 Fig 187 Management software menu File Import Select Type 246...

Страница 333: ...tware report System Check 294 Fig 225 Management software report Network Check Available ports 295 Fig 226 Management software menu Save Status Saving Option 296 Fig 227 Management software menu Save...

Страница 334: ...software dialog Factory Reset Matrix 310 Fig 248 Management software View Matrix Context menu 311 Fig 249 LEDs of I O module 1G Cat X 322 Fig 250 LEDs of I O module 3G Cat X 322 Fig 251 LEDs of I O mo...

Страница 335: ...about the most important changes available through firmware updates such as new functions changed configuration or operation Edition Date Firmware version Software version Chapter New functions chang...

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