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WARRANTY AND REPAIR:
All Innovative Concepts & Design LLC products are designed and manufactured to the highest standards in the
industry. With proper care and maintenance, your product will provide years of reliable service.
LIMITED WARRANTY
A. Innovative Concepts & Design LLC guarantees its products to be free from defects in materials and
workmanship for one (1) year from the original purchase date. Exceptions: Laser assemblies on CD Players,
cartridges, and crossfaders are covered for 90 days.
B. This limited warranty does not cover damage or failure caused by abuse, misuse, abnormal use, faulty
installation, improper maintenance, or any repairs other than those provided by an authorized Innovative
Concepts & Design LLC Service Center.
C. There are no obligations of liability on the part of Innovative Concepts & Design LLC for consequential
damages arising out of or in connection with the use or performance of the product or other indirect
damages with respect to loss of property, revenues, of profit, or costs of removal, installation, or
reinstallation. All implied warranties for Innovative Concepts & Design LLC, including implied warranties for
fitness, are limited in duration to one (1) year from the original date of purchase, unless otherwise
mandated by local statutes.
RETURN/REPAIR
A. In the U.S.A., please call our helpful Customer Service Representatives at (732) 346-0061, and they will be
happy to give you a return Authorization Number (RA#) and the address of an authorized service center
closet to you.
B. After receiving an RA#, include a copy of the original sales receipt, with defective product and a description
of the defect. Send by insured freight to: Innovative Concepts & Design LLC and use the address provided by
your customer service representative. Your RA# must be written on the outside of the package, or
processing will be delayed indefinitely!
C. Service covered under warranty will be paid for by Innovative Concepts & Design LLC and returned to you.
For non-warrantied products, Innovative Concepts & Design LLC will repair your unit after payment is
received. Repair charges do not include return freight. Freight charges will be added to the repair charges.
D. On warranty service, you pay for shipping to Innovative Concepts & Design LLC, we pay for return shipping
within the continental United States. Alaska, Hawaii, Puerto Rico, Canada, Bahamas, and the Virgin Islands
will be charged for freight.
E. Please allow 2-3 weeks for return of your product. Under normal circumstances your product will spend no
more than 10 working days at Innovative Concepts & Design LLC. We are not responsible for shipping times.