8
Troubleshooting
Symptom Possible Problem Solution
Unit not responding
(no power)
AC adaptor isn’t plugged to a wall outlet
or the connector is not plugged into the
power supply jack on the back of the unit
Make sure the AC adaptor is plugged into a
working AC outlet and connected properly to
the back of the iH80. If the outlet is controlled
by a switch, make sure the switch is on
iPod does not dock
properly
Using no insert or wrong iPod insert
Make sure the dock insert is the proper fit for your iPod
iPod not docked properly
Remove your iPod from the dock and check for
obstruction on the connectors in the dock and on your
iPod. Then reseat it in the dock.
Batteries are weak
Replace with new batteries
Batteries were not installed properly
Check to make sure the polarity ( + and – ends) matches
the diagram in the battery compartment
iPod does not
respond to the unit
iPod is not installed properly
Remove your iPod from the dock and check for
obstruction on the connectors in the dock and on your
iPod. Then reseat it in the dock.
Your iPod software is too old
Upgrade software on your iPod. For details visit
http://www.apple.com/ipod/download
iPod is locked up
Please make sure your iPod is working properly before
docking into the unit. Please refer to your iPod manual for
details.
Using 1
st
or 2
nd
generation iPod or other
devices.
iH82 cannot control those iPods or other devices.
Wall outlet is not functioning
Plug another device into the same outlet to confirm the
outlet is working