WIRELESS EARPHONES - B • HONEST
WIRELESS EARPHONES - B • HONEST
Troubleshooting:
NO POWER
• Recharge your earphones using the
included Charging Case Station and
Type-C cable.
MUSIC IS NOT PLAYING OVER
BLUETOOTH
• Make sure your Bluetooth device
has A2DP profile. Check if both de-
vices are paired and connected over
reconnect your Bluetooth device.
BLUETOOTH DEVICE WILL NOT
RECONNECT WITH THE
EARPHONES
• Navigate to your Bluetooth
settings menu on your Bluetooth
device, tap "sonicB honest earphones"
and select "Forget". Now follow the
steps to pair your device again.
THE BUTTONS ON THE TRUE
WIRELESS EARPHONES ARE
NOT WORKING
• Turn your True Wireless Earphones
off, reconnect after a few seconds.
• Make sure that the Bluetooth
function is activated on your
Bluetooth device.
QUALITY OF AUDIO NOT AS
GOOD
• Make sure your earphones are
charged.
• Make sure you are within 10m of
your Bluetooth device.
7
Troubleshooting continued:
ONE EARPHONE IS NOT
CONNECTED TO THE OTHER
ONE
EARPHONES ARE NOT
CHARGING
7
Any issues or problems please reach us at:
[email protected]
Troubleshooting & Customer Support
Troubleshooting & Customer Support
• Power off both earphones by
pressing the Multi-Function button
for 4 seconds. Then power both
on by holding in the same button
for 2 seconds. The earphones will
connect automatically.
• Make sure the earphones are
properly placed in the Charging
Case Station.
• Make sure the Charging Case
Station battery is fully charged.
Make sure there is no dirt or
debris covering the charging
conductors within the Charging
Case Station or on the earphones.
Customer Support Info:
POOR SOUND RECEPTION /
