10
TROUBLESHOOTING
If you are having problems with your appliance, please use our troubleshooting guide below. If you are
unable to resolve the issue using this guide please ring our Customer Service Department on 0844 848
5861. Please have the model code and purchase information available.
The fridge does
not work.
1. Not properly plugged into the
mains wall socket.
2. No electricity in the mains wall
socket.
3. The door is not closed properly.
1. The pipe work is touching the
wall or skirting board.
2. The fridge has not been levelled
properly.
1. Plug in firmly.
2. Check fuse or breaker.
3. Make sure the door is properly
aligned and creates a seal
around the door.
Fault
Possible cause
Solution
The fridge is
making a lot of
noise.
1. Pull the fridge forward so it does
not touch the wall or skirting
board.
2. Adjust the feet at the front of
the fridge, ensuring they are in
firm contact with the floor.
1. The thermostat is set too high
for your environment.
2. The fridge is too close to a
heat source.
3. There is not enough ventilation
around the fridge..
4. The door is not closed properly.
1. Turn the thermostat to a higher
setting.
2. Move the fridge away from
the heat source and out of direct
sunlight.
3. Ensure there is a minimum gap
of 10mm at each side and 30mm
above the fridge.
4. Ensure that the door is properly
closed and the seal is not
damaged.
The temperature in
the fridge is too warm.
