WARRANTY CONDITIONS
1)
The warranty period starts from the delivery date of the product and is
two (2)
years.
2)
The product is fully in warranty, except for the glass and cast parts.
3)
In case the product is found to be defective, Article 11 of the Law No. 6502 on Consumer
Protection;
a- Cancelling sales contract,
b- Asking for reduction from selling price of products,
c- Asking for free reperation,
d- Asking products to be changed with non deffective one
use one of this rights.
4)
In case of choosing product to be reperated by consumer;
seller is obliged to repare total
product without asking any reperation fee, changed parts or any costs concerning this reperation.
Consumer can use this right either against manufacturer or against importer of products. Seller,
manufacturer and importer are common responsible for quality of products.
5)
In case of choosing products to be reperated for free by consumer;
- If products are broken again in the warranty time is still,
- If given repair time was passed,
- If reparation is impossible and this situation is proved by service, seller, manufacturer or
importer with a written report;
Consumer has total right to ask be paid the price of products, reduction price of product
for damage or if possible change of completely product against not damaged ones
. Seller has
no right to refuse demand written here below and in negative case seller, manufacturer and
importer are common responsible.
6)
Reperation period can not exceed
20 working days
. In case of in warranty time this period
starts from to giving information time to tecnical service or seller by customer. In case of in not
valid warranty time this period starts from reception of the products to service. Importer or seller
obliged to replace products with another one until reparation completed, if reparation period
exceeds
10 working days
. Time for reparation will be added to total warranty time in case
reparation has been done on validity of warranty term.
7)
Warranty does not covers any damages due to energy cut in case of not use external power
supply.
8)
Warranty does not cover any damages due to high or low voltage.
9)
Warranty does not covers any damages due to burning chemical used pellets or contaminated
pellets.
Содержание BOSPHORUS
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