IER 577 Printer Quick Reference Guide
N00302A
IER 577 Printer Quick Reference Guide
N00302A
IER 577 Printer Quick Reference Guide
N00302A
Revision Level 1
April 5, 2000
Revision Level 1
April 5, 2000
Revision Level 1
April 5, 2000
5. PERIODIC
MAINTENANCE
Variations in the environment and in paper stock may increase the
frequency of dust build up in the printer, as well as print head and roller
contamination. The printer should be checked periodically and cleaned
if dust build up and print head or roller contamination is observed.
Cleaning the Printer
a) Power down the printer.
b) Open the folding door of the cabinet and the printer top cover giving
access to the paper path. Remove the coupon stocks from the
cabinet.
c) Rotate the print module and the magnetic module pressure plate up
to the locked position.
d) Unlock the front panel and rotate it towards the front.
e) Use the can with compressed air from the IER cleaning kit, P/N
S32132A, to remove dust from the
entire paper path.
Cleaning the Thermal
Print Head and the Platen
a) Power down the printer.
b) Open the printer top
and side cover.
c) Rotate
the
module
up to the locked
position.
d) Clean the print head
using a felt tip print
head cleaning tool from
the IER cleaning kit.
e) Rotate the front panel towards the front.
f) Using the IER cleaning kit, moisten the cloth with cleaning solution
and clean the entire surface of the platen.
Magnetic Heads (Option)
a) With the printer in
Online
mode, press the
On line/Menu
key to
initiate the
Menu
mode.
b) Remove stock 1 from the
triple feeder module.
c) Insert the premoistened
cleaning felt (IER P/N
T106108) into stock
1
slot of the triple feeder
module.
d) Press the Up arrow key
twice to display
Clean
Printer
submenu.
e) Press
the
Enter
key once
to select and confirm the
cleaning task. (This
initiates the automatic
cleaning process and
upon completion, the
used cleaning felt will be
output into the secured
stacker).
f) Remove the used cleaning felt, replace ATB stock into the stock 1
input slot and then close the side and top cover, as well as the
folding door of the cabinet. Next, press the
On line/Menu
key to
initiate the
Online
mode and resume ticketing.
6. ERROR
AND
INFORMATION
MESSAGES
The error and information messages are listed below. For any other
error messages or if a problem occurs repeatedly, contact the help
desk.
Coupon Jam
Err5 – (ABCDEF)
A coupon jam was detected at zone A, B, C, D
or F of the paper path (area specified in the
message). Clear the jammed coupon from the
indicated area, then press the
Resume/Escape
key to reset the printer for ticketing.
Coupon Jam
Err5 - Feeder
A coupon jam was detected at the triple feeder
module. Clear the jam, then press the
Resume/Escape
key to reset the printer for
ticketing.
Load Stock
In bin 1 2 3
Reload the printer with the stock corresponding
to the bin number (1, 2, and/or 3) specified in
the message to resume printing.
Out of Paper
Load Stock
The bin currently used is out of paper. Reload
the printer with appropriate stock.
Please Empty Stacker
Press Resume/Esc.
The secured stacker is full. Remove the printed
coupons. To resume printing, press the
Resume/Escape
key.
Crus
h at d
ot
Platen
Zone
F
Zone
B
Zone
C
Zone
A
Zone
E
Zone
D
