15
15
The player doesn't
work
• Make sure the power switch has been set
to the “ON” position.
• Check connections to the AC adaptor or
battery pack.
• Check the status of the indicator light.
Under the premise of power connection,
if it’s on, there is a problem with the
motherboard; if it’s off, there is a problem
with the motherboard or power adapter.
• Find your product order and email to
“Contact seller”
Picture is distorted
• The disc might be damaged. Try another
disc.
• It is normal for some distortion to appear
during forward or reverse scaning.
The player doesn’t
read MP4 on the
USB or SD card
DVD player supports MP4 files in your USB
Drive/SD card, but you need to convert the
formats first. You can download a converter,
FormatFactory, to complete the conversion.
Any questions please contact customer
service for more help.
