IDTECH ViVOpay VP6300, Руководство пользователя

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ViVOpay VP6300 User Manual
24
Symptom Possible Cause Remedy

Replace the device with a known‐good device
to verify that the power supply and wiring in
the installation are sound.
Reading Cards/Phones
LEDs do not light and
beeper is not audible
when card/fob
presented.

Card/fob/phone not
properly presented.

RF interference.

Unsupported card used.

Wrong firmware (contact
your local support
representative).

Present card/fob/phone closer to the antenna,
and ensure it is parallel to the face of the
reader.

Verify that the card/fob/phone is valid/current.

Verify that metal is not interfering with the
antenna.

Test with “ViVOcard Contactless Test Card”
part number 241‐0015‐03 Rev A.

Try a different card/fob.

Check to see if card/fob is damaged.

Verify that correct firmware is loaded on reader
(local support representative only).

Power cable plug is fully inserted.

Replace the unit.