41
Touch Wireless & Networks, or Wireless Controls (option name depends on
software version.)
Verify that the Airplane Mode or Flight Mode check box is not selected.
If you see a Mobile Network check box, verify it is selected.
Touch Mobile Networks.
If you see the following check boxes, verify they are selected:
•
Data Enabled
•
Use Packet Data
•
Data Roaming
Note: This incurs charges if you roam internationally.
Touch Access Point Names or APNs.
Press the Menu key.
Touch Reset to default.
Press the Home key.
Test the Data Connection and access the Web to verify it is working correctly.
If these steps did not resolve the issue and you still cannot access the Web, proceed to
Step 2.
Verify and Update the APN Settings
From the Home screen, press the Menu key.
Touch Settings.
Touch Wireless & Networks or Wireless Controls.
Tap on Mobile Networks.
Touch Access Point Names or APNs.
If there is a Brightspot (or T-Mobile) APN, touch it. If not, press the Menu key,
and touch New APN.
Verify and update the following settings for the Data APN:
•
Name: Brightspot (or T-Mobile)
•
APN: multibrand
•
Proxy: <Leave blank>
•
Port: <Leave blank>
•
Username: <Leave blank>
•
Password: <Leave blank>
•
Server: <Leave blank>
•
MMSC: HTTP://BRTSPT.MMSMVNO.COM/MMS/WAPENC
•
MMS proxy: <Leave blank>
•
MMS port: <Leave blank>
•
MMS protocol: WAP 2.0 (Most phones do not have this field)
