22
X. Trouble Shooting
(a)
Cannot turn on PMP
Check the battery is OK or dead.
(b)
No sound or listen to distortion sound during repeat.
Ensure the volume is not in “0” state.
Ensure there is MP3,ASF file stored in PMP.
Ensure earphone connect well.
Some damage MP3 or WMA file may cause static, even the music
cannot be played. Please ensure the file is complete.
(c)
Abnormal letter shown in screen
Ensure you choose the right language
(d)
FM cannot work well.
Earphone can be use as antenna. Please insert earphone into PMP
Adjust the place of PMP & earphone
(e)
Cannot download
Ensure USB is connected well.
Ensure operation system install well.
Ensure there is empty space left.
(f)
Cannot find PMP when it connects with PC.
Ensure PMP is turned on
Restart PC, and connect with PMP again
Ensure USB device of PMP appear in system. But if there is
exclamation mark with USB device, please re-install operation system.
Check if there is problem for USB port or USB has been connected
well.
If all above are ok, but still cannot find PMP. Please try to format PMP.
If all above procedures cannot solve the problem, please contact with
distributor.