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Frequently Asked Questions & Answers
Cleaning Pump
Clean the water pump at least once a month.
Step 1: Turn the power off and remove the top
cover of the water tank.
Step 2: Unplug the pump and remove the filter
cover from the water pump.
Step 3: Take out the cotton. Rinse the cover and
cotton with water ONLY. Any washing liquid will
harm the nutrition balance.
Step 4: Put the cotton back into the cover and
reinstall to the water pump.
Note: During the planting process, if there are dead or badly growing plants, remove them to
prevent root erosion bacteria from affecting the growth of other plants. If root rot has occurred, it
is recommended to clean and disinfect the water tank to avoid affecting other plants.
Place Your Garden Kit
on a sturdy, water-tolerant surface;
in a 59°F-86°F (15-30°C) environment (optimal);
beyond the reach of children or pets;
away from direct sources of heat ( stove, furnace vents, e.g.,) or cold ( window drafts, A/C vents,
e.g.,).
It does not need any additional light or a sunny window. However, too much direct sunlight may
overheat your plants.
1. Why do only a few plants grow and then wither quickly?
a. The seeds you purchase make a difference. For best results, buy seeds from reliable
manufacturers and avoid those not suitable for water hydroponic devices.
b. Be sure to add the correct proportion of nutrient solution to water.
c. Keep the LED grow lights at least 12cm/4inch from the plants and place them in a 59°F-86°F
(15°C-30°C) environment.
2. Why does the pump start with noise?
a. The noise is caused by the unpleasant air in the water pump when it is used for the first time. It
can be eliminated by continuously working for 3 to 5 minutes or restarting it multiple times.
b. When the water level is below the pump, the pump may operate with noise. Add water to 4L,
and the noise will stop.
c. Open the water pump and take out the filter cotton to check whether there is a jam inside.
3. Can sponges be reused?
It is reusable when the stems of a plant are pulled out of the sponges. However, it is not
recommended to do so as it will not be as good as the first usage. We have a specific link if you
want to purchase additional sponges.
4. Does it kill the plant while removing it from a sponge (if l prefer to move it to a pot, for
example)?
Usually, it won’t kill the plants. It is recommended to wait until it’s vigorous and when the survival
rate is high.
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Содержание ID-IG301S
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