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IDEX FIRE AND SAFETY  

Claiming Your Tool

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Only users logged in with the Customer Admin role can Claim tools for their organization
1. Locate your tool serial number.
2. Go to Equipment >> +Claim Tool
3. Enter the serial number of your device and add two extra zeros before the last two digits of the 

serial number of your tool

4. Select Search to locate the tool and edit the details

Содержание E3 Connect

Страница 1: ...1 IDEX FIRE AND SAFETY E3 Connect Captium Data Hub Onboarding Guide for End Users O U R T R U S T E D B R A N D S...

Страница 2: ...2 IDEX FIRE AND SAFETY Learning Sections Organization setup admin users Tool Setup Captium Data Hub Tour...

Страница 3: ...3 IDEX FIRE AND SAFETY Pre Tool Delivery...

Страница 4: ...t request They will receive an email invite to activate their access The first Customer Admin user will be prompted to 1 Verify contact information and set their password 2 Accept Terms Conditions 3 S...

Страница 5: ...5 IDEX FIRE AND SAFETY 1 Verify contact information and set password 2 Accept Terms Conditions New Administrator Setup...

Страница 6: ...administrator for your organization you will be asked to select dealers or OEMs you grant permission to see your tool data Select the Add Dealer button to find a dealer to grant permission to your too...

Страница 7: ...7 IDEX FIRE AND SAFETY 1 Enter the name of the HURST authorized dealer you grant permission to see your data 2 Click the Plus button add them New Administrator Setup...

Страница 8: ...8 IDEX FIRE AND SAFETY New Administrator Setup When you return to the first step you can add another dealer or continue...

Страница 9: ...9 IDEX FIRE AND SAFETY Select the Remove button to revoke permission to the dealer or OEM New Administrator Setup...

Страница 10: ...10 IDEX FIRE AND SAFETY New Administrator Setup Confirm or update your organization details...

Страница 11: ...11 IDEX FIRE AND SAFETY Add users from your organization to access the Captium Data Hub for your organization by selecting the Add User button New Administrator Setup...

Страница 12: ...12 IDEX FIRE AND SAFETY Enter their contact information select their role Select Add to continue You can select multiple users to add to your organization New Administrator Setup...

Страница 13: ...13 IDEX FIRE AND SAFETY Next you can select Claim Tool to gain access to your tool data New Administrator Setup...

Страница 14: ...14 IDEX FIRE AND SAFETY Claiming your Tool Post Tool Delivery...

Страница 15: ...Admin role can Claim tools for their organization 1 Locate your tool serial number 2 Go to Equipment Claim Tool 3 Enter the serial number of your device and add two extra zeros before the last two dig...

Страница 16: ...description 2 Choose the Dealer that Sold the Tool 3 Select Claim 4 Once successfully added you will be directed to the About Tool Page 5 Manage the technical details of the tool and make edits and a...

Страница 17: ...aim Charger 3 Enter the serial number and select Search 4 Give your battery or charger a name 5 Select Claim 6 Once successfully added you will be directed to the About Battery or Charger Page 7 Manag...

Страница 18: ...18 IDEX FIRE AND SAFETY Connecting your Tool How data is sent Requirements Configuring your tool Wi Fi connection...

Страница 19: ...a connection 3 times it will wait 45min and make a finally attempt Data is Transferred Via Wi Fi Each E3 CONNECT Tool is equipped with a Wi Fi enabled chip Valid Wi Fi networks are configured by the...

Страница 20: ...20 IDEX FIRE AND SAFETY Requirements Wi Fi router with internet connection in range of the tool A cellphone or computer with Wi Fi to connect to the tool to configure it...

Страница 21: ...mode 6 Star wheel open hold on off button for 15 seconds Wi Fi Configuration Open Close WIFI Icon 1 Start with the tool turned off 2 Hold the star wheel in the open position while pressing and holding...

Страница 22: ...22 IDEX FIRE AND SAFETY Connecting to your Tools Access Point 1 Using a computer or phone search for the Tools Wi Fi Jaws of Life 2 Connect to this network 3 When prompted enter the password 12345678...

Страница 23: ...n and select the network the E3 tool should connect to for internet access and enter the password 3 If you need to enter multiple networks press Next if you are finished press the Save or Finish butto...

Страница 24: ...peration Mode Indicator Opmode 5 Star wheel close on off for 15 seconds Log Upload Close Red Power WIFI Icon When you see this on the dash data transfer has commenced If the tool was not able to send...

Страница 25: ...25 IDEX FIRE AND SAFETY Advanced Wi Fi requirements E3 requires a DHCP server to assign it an IP address The protocol and ports used for contacting our servers must be open...

Страница 26: ...26 IDEX FIRE AND SAFETY Captium Data Hub Site Tour Locator Map Dashboard Tools Run Logs Alerts Service Requests Batteries Chargers...

Страница 27: ...and status of every connected tool All registered tools are visible in the Captium cloud Filter on tools with critical status indicators Color Status Indicators GREEN Tool is ready for Use YELLOW Aler...

Страница 28: ...le a dealer will see all the equipment where end users have granted permission Equipment Section 1 Once you claim your tools you can see all tools that belong to your organization or granted permissio...

Страница 29: ...scue Tool Page 1 Once you claim your tools you can see all tools that belong to your organization or granted permission 2 Search for a specific tool using the search bar and entering and value in the...

Страница 30: ...30 IDEX FIRE AND SAFETY About Tool From the main Tool page select the About Tool button to view more technical details about the tool...

Страница 31: ...ETY Run Log Data From the Run Logs tab select View Run Log from the Action column from any run to view the details Run logs show total power on time temperature current voltage last connected battery...

Страница 32: ...Establish Tool Health and Maintenance Early fault detection resulting in reduced downtime Ensure tools and batteries are performing at optimal conditions Generate reminders for routine maintenance Tra...

Страница 33: ...treat tool to prevent corrosion Tool Improperly used in Salt Water Tool Tool with a freshwater battery is submerged in salt water Inspect tool and battery contacts for corrosion and change out compon...

Страница 34: ...date Battery is updated Battery State of Charge Battery Battery capacity less than 35 at last data transfer Charge battery Battery Safety Message Battery Current consumption detected by battery is too...

Страница 35: ...D SAFETY Request Service from Dealer If an alert is present for a tool battery or charger customers can request service from their dealer You will receive an email from the end user indicating their n...

Страница 36: ...EX FIRE AND SAFETY Resolve Alerts Once you have addressed the Alert you can select Resolve Alert from the selected row This will remove the Alert from default view and update the Equipment Health Dash...

Страница 37: ...37 IDEX FIRE AND SAFETY Lifetime Usage Stats View critical data on the overall usage of the tool...

Страница 38: ...38 IDEX FIRE AND SAFETY Document Library View essential equipment manuals pre loaded by the manufacturer and add your own documents specific to your organization s needs...

Страница 39: ...39 IDEX FIRE AND SAFETY Related Device History See the last known related batteries or charges associated with the tool each time it connects and uploads data...

Страница 40: ...ers Like the Tools pages for batteries and chargers you can view and resolve alerts see related device history and manage documents The Battery page includes visual gauges indicating the state of char...

Страница 41: ...0 minutes for a network it recognizes After 3 attempts the tool will wait 45 minutes before carrying out a final search If it cannot locate an networks it recognizes it will stop the search and leave...

Страница 42: ...http view captiumconnect com Captium Data Hub Support Center includes Videos and Manual https captiumconnect com support center E3 Connect Manual https www jawsoflife com Contacting HURST Call 800 537...

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