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27

Troubleshooting

FAULT

ACTION

Radiators will not
switch off

Check that the Touch thermostat is not set to on.
Rotate outer wheel anti clockwise until the target temperature
is below the actual temperature.

Radiators will not
switch on

Check that the Touch thermostat is set to on or auto. If
set to Auto check you are within a scheduled-on period
(blue tappets) and rotate outer wheel clockwise until target
temperature is above the actual temperature.

I do not have any
hot water

Check hot water is set to on or Auto. Review of hot water on
times may be required.

The screen will not
light up

Wait 10 seconds, press the screen again. If the screen is still
blank replace the batteries.

Warning triangle is
showing

Press warning triangle. If “Zone 1 Fault” is shown refer to
location guidelines. If “Boiler Fault” is shown, check boiler
display and refer to boiler installation manual.

No response to
temperature / time
adjustments

Check the left-hand light on the relay transceiver. If this is off,
refer to the location guidelines.

FAULT

ACTION

LED light 1 is off

Refer to location guidelines.

LED light 2 and/or
3 is off

Contact Installer.

Relay transceiver

Note. All electrical installation and maintenance work should be carried out by a
suitably qualified electrician or other competent person.

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Содержание Touch

Страница 1: ...USER GUIDE Wireless room thermostat with hot water control DHW single zone CH Logic Heat H Logic Max Heat H Logic System S Logic Max System S Vogue System Vogue Max System ...

Страница 2: ...2 ...

Страница 3: ...date 9 Changing central heating schedule 10 Review the central heating schedule 13 Override central heating 14 Cancel override central heating 16 Central heating boost 17 Changing hot water schedule 18 Review the hot water schedule 20 Override hot water 21 Cancel hot water override 23 Ideal relay transceiver 24 Glossary 25 Default times 26 Troubleshooting 26 Battery replacement 28 Warranty 29 ...

Страница 4: ...s guide will help you control both your central heating and hot water using your Ideal Touch Thermostat A quick start guide installation guide and FAQ s can be found at www idealboilers com The Ideal Touch heat and system must be installed by a competent person ...

Страница 5: ...home usually near your hot water cylinder This should only be opened and worked on by a qualified electrician A B C E F G H I D IDEAL BOILERS LTD Model Name Model Qualifier Touch Single Zone ErP Class V or ErP Class VI I certify that this boiler is connected to a weather compensation control as indicated Touch enhanced load compensator Class V Touch enhanced load compensator OS2 weather compensato...

Страница 6: ...y day Operating modes auto on off Off On Auto TARGET Zone 1 ROOM TEMP 21 5 22 5 º º Off On Auto WED 06 58 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 0 Off On Auto TARGET Zone 1 ROOM TEMP 21 5 22 5 º º Off On Auto WED 06 58 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 0 Off On Auto TARGET Zone 1 ROOM TEMP 21 5 22 5 º º Off On Auto WED 06 58 1 2 3 4 5 6 7 8 9 10 11 12...

Страница 7: ...rature is shown Boost Rotate to boost room temperature Tap to change heating operating mode Flame symbol indicates heating on Heating schedule indicated by blue tappets Actual room temperature Target room temperature Actual room temperature Tap to change hot water operating mode Tap to access main menu Flame symbol indicates hot water on OVERRIDE HEATING HEATING SCHEDULE OVERRIDE HOT WATER HOT WAT...

Страница 8: ...º º Off On Auto WED 06 58 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 0 BACK MAIN MENU OVERRIDE HEATING HEATING SCHEDULE OVERRIDE HOT WATER HOT WATER SCHEDULE HELP SETTINGS Set system time DONE 00 00 BACK SETTINGS MENU CHANGE DATE CHANGE TIME HELP SUPPORT OPTIMISATION MODE Set the time using the up and down arrows Press DONE 4 ...

Страница 9: ... 06 58 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 0 BACK MAIN MENU OVERRIDE HEATING HEATING SCHEDULE OVERRIDE HOT WATER HOT WATER SCHEDULE HELP SETTINGS Set system date DONE 18 04 18 BACK SETTINGS MENU CHANGE DATE CHANGE TIME HELP SUPPORT OPTIMISATION MODE Set the date using the up and down arrows Press DONE 4 Setting the date ...

Страница 10: ...SCHEDULE Press MODIFY 1 2 3 Off On Auto TARGET Zone 1 ROOM TEMP 21 5 22 5 º º Off On Auto WED 06 58 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 0 BACK MAIN MENU OVERRIDE HEATING HEATING SCHEDULE OVERRIDE HOT WATER HOT WATER SCHEDULE HELP SETTINGS Select days to set NEXT MON BACK TUE WED THU FRI MON SUN SAT BACK HEATING SCHEDULE MODIFY REVIEW Press the days you would like to set Pre...

Страница 11: ...ime using the up and down arrows Press DONE Set the temperature using the and buttons Press DONE 5 6 7 Set OFF time for period 1 DONE 08 00 BACK YES NO MON TUE WED THU FRI SAT SUN Heating period 1 Set Would you like to Modify the second heating period Set temperature for period 1 DONE 20 0 BACK To add another ON period press YES If not press NO 8 ...

Страница 12: ...12 Changing central heating schedule Press DONE 9 Heating schedule set 07 30 12 00 15 00 19 30 08 30 14 00 17 30 22 45 18 5 19 5 20 5 19 5 MON TUE WED THU FRI SAT SUN DONE ...

Страница 13: ...ress REVIEW 1 2 3 Off On Auto TARGET Zone 1 ROOM TEMP 21 5 22 5 º º Off On Auto WED 06 58 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 0 BACK MAIN MENU OVERRIDE HEATING HEATING SCHEDULE OVERRIDE HOT WATER HOT WATER SCHEDULE HELP SETTINGS To change the schedule press EDIT To see the next day press NEXT To exit press EXIT or press NEXT on Sunday s schedule 4 BACK HEATING SCHEDULE MODI...

Страница 14: ...11 12 13 14 15 16 17 18 19 20 21 22 23 0 BACK MAIN MENU OVERRIDE HEATING HEATING SCHEDULE OVERRIDE HOT WATER HOT WATER SCHEDULE HELP SETTINGS Set the time required using the up and down arrows Press DONE 4 What would you like to do BACK KEEP HEATING OFF UNTIL TURN HEATING ON UNTIL Keep heating on until DONE 05 00 BACK Overriding the central heating will set your heating on or off until the time yo...

Страница 15: ...15 Override central heating Press DONE Note that the override period will be shown by blue tappets 5 Override set Your heating will be on until 09 00 DONE ...

Страница 16: ... TARGET Zone 1 ROOM TEMP 21 5 22 5 º º Off On Auto WED 06 58 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 0 BACK MAIN MENU CANCEL OVERRIDE HEATING SCHEDULE OVERRIDE HOT WATER HOT WATER SCHEDULE HELP SETTINGS Press DONE 4 Heating override cancelled DONE Are you sure you would like to cancel the override setting NO YES ...

Страница 17: ...heating on period is reached the Touch thermostat will revert back to the times and temperatures set in your schedule period If you require heating for a timed period please use the override function Off On Auto TARGET Zone 1 ROOM TEMP 21 5 22 5 º º Off On Auto WED 06 58 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 0 Target Room Temperature 23 0 Off On Auto TARGET Zone 1 ROOM TEMP 2...

Страница 18: ...EDULE Press MODIFY 1 2 3 Off On Auto TARGET Zone 1 ROOM TEMP 21 5 22 5 º º Off On Auto WED 06 58 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 0 BACK MAIN MENU OVERRIDE HEATING HEATING SCHEDULE OVERRIDE HOT WATER HOT WATER SCHEDULE HELP SETTINGS Select days to set NEXT MON BACK TUE WED THU FRI MON SUN SAT BACK HOT WATER SCHEDULE MODIFY REVIEW Press on the days you would like to set P...

Страница 19: ...NE To modify the 2nd period press YES Once ON OFF times are set for the 2nd period press YES to add another period If no additional periods are required press NO 5 6 7 Set OFF time for period 1 DONE 08 00 BACK MON TUE WED THU FRI SAT SUN Hot water schedule set 06 00 16 00 08 00 22 00 DONE Hot water period set Would you like to Modify the second hot water period NO YES Press DONE 8 ...

Страница 20: ... Off On Auto TARGET Zone 1 ROOM TEMP 21 5 22 5 º º Off On Auto WED 06 58 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 0 BACK MAIN MENU OVERRIDE HEATING HEATING SCHEDULE OVERRIDE HOT WATER HOT WATER SCHEDULE HELP SETTINGS To change the schedule press EDIT To see the next day press NEXT To exit press BACK or press NEXT on Sunday s schedule 4 BACK HEATING SCHEDULE MODIFY REVIEW ...

Страница 21: ... On Auto WED 06 58 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 0 BACK MAIN MENU OVERRIDE HEATING HEATING SCHEDULE OVERRIDE HOT WATER HOT WATER SCHEDULE HELP SETTINGS Set the time required using the up and down arrows Press DONE 4 What would you like to do BACK KEEP HOT WATER ON UNTIL TURN HOT WATER OFF UNTIL Keep hot water on until DONE 09 00 BACK ...

Страница 22: ...22 Override hot water Press DONE 5 Override set Your water will be on from now until 09 00 DONE ...

Страница 23: ...RGET Zone 1 ROOM TEMP 21 5 22 5 º º Off On Auto WED 06 58 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 0 BACK MAIN MENU OVERRIDE HEATING HEATING SCHEDULE CANCEL OVERRIDE HOT WATER SCHEDULE HELP SETTINGS Press DONE 4 Hot water override cancelled DONE Are you sure you would like to cancel the override setting NO YES ...

Страница 24: ...illuminated green Radio Frequency RF connection The relay transceiver is connected to thermostat Power Power is being supplied to the relay transceiver Opentherm connection Opentherm connection to the boiler is working correctly 1 1 2 2 3 3 Note normal operation is indicated by all three green lights being illuminated ...

Страница 25: ...ur central heating and or hot water is due to be running Off time The time period when your central heating and or hot water is due to be off Schedule The full list of time periods over the week your central heating and or hot water is due to be running Set point target temperature This is the temperature you have set that you wish the house to be Temperature required This is the temperature you h...

Страница 26: ... 00 Thurs 06 00 08 00 16 00 22 00 06 00 08 00 16 00 22 00 Fri 06 00 08 00 16 00 22 00 06 00 08 00 16 00 22 00 Sat 06 00 08 00 16 00 22 00 06 00 08 00 16 00 22 00 Sun 06 00 08 00 16 00 22 00 06 00 08 00 16 00 22 00 If your Touch heat and system thermostat shows a fault press the warning triangle for further information Off On Auto TARGET Zone 1 ROOM TEMP 21 5 22 5 º º Off On Auto WED 06 58 1 2 3 4 ...

Страница 27: ... times may be required The screen will not light up Wait 10 seconds press the screen again If the screen is still blank replace the batteries Warning triangle is showing Press warning triangle If Zone 1 Fault is shown refer to location guidelines If Boiler Fault is shown check boiler display and refer to boiler installation manual No response to temperature time adjustments Check the left hand lig...

Страница 28: ...If the batteries run out then central heating and hot water will continue to operate during the set time periods but room temperature control will become less accurate Un clip the thermostat from its cradle by sliding the Touch thermostat upwards Using a flat bladed screwdriver remove the rear cover Replace batteries and refit battery cover ...

Страница 29: ...numbers Northern Ireland 02890 331444 Elsewhere in the UK 01482 498660 Our normal working times excluding Bank holidays are 8am 6pm Monday to Friday 8am 4pm Saturday 8am 12 noon Sunday The warranty does not apply To any defect damage or breakdown caused by deliberate action accident misuse or third party interference including modification or failed batteries To any defect damage or breakdown caus...

Страница 30: ... 4JN www idealboilers com WEEE DIRECTIVE 2012 19 EC Waste Electrical and Electronic Equipment Directive At the end of the product life dispose of the packaging and product in a corresponding recycling centre Do not dispose of the unit with the usual domestic refuse Do not burn the product Remove the batteries Dispose of the batteries according to the local statutory requirements and not with the u...

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