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Section 6

TROUBLE SHOOTING

The data from the reader is not as expected.

The reader is shipped from the factory with the default settings already 

programmed.  See Appendix A for the Default Settings.  The default settings 

can be customer modifi ed by using the MagSwipe Confi guration Utility.  See 

Section 3.

The reader does not output data.

  

The reader will beep when power is applied to the VersaKey.  The reader 

will also beep for each track correctly read from a magnetic stripe.  Use a 

known good credit card to test the reader operation.  Insure that a text input 

application (such as Windows Notepad) is open and selected during the test.

The keyboard does not function with the computer.

If the power indicator LED is off, the keyboard may not be fully connected to 

the computer.  Check the connections.  Check that the computer power is on.

If the power indicator LED is on and the VersaKey is a USB type, the driver 

may not be loaded properly on the computer.  Check the Device Manager 

in Hardware Properties of the computer.  The driver is a standard windows 

driver for operating systems Windows 98SE and later.

6

Содержание VersaKey IDKA-2331

Страница 1: ...Quickstart Manual VersaKey Standard Compact Series POS Keyboard TM...

Страница 2: ......

Страница 3: ...ject to the following conditions this device may not cause harmful interference and this device must accept any interference received including interference that may cause undesired operation CANADIAN...

Страница 4: ...R PARTICULAR PURPOSE THERE ARE NO OTHER WARRANTIES OR GUARANTEES EXPRESS OR IMPLIED OTHER THAN THOSE HEREIN STATED THIS PRODUCT IS SOLD AS IS IN NO EVENT SHALL ID TECH BE LIABLE FOR CLAIMS BASED UPON...

Страница 5: ...on 3 Reader Con guration 3 Section 4 Speci cation Keyboard 4 Section 5 Speci cation Reader 5 Section 6 Trouble Shooting 6 Appendix A Magnetic Stripe Default Settings 7 Appendix B Connector Pin Assignm...

Страница 6: ...yboard data This allows the VersaKey to serve separate different keyboard and Mag Stripe applications in the same PC The VersaKey Model number de nes the communication variations See ID TECH User Manu...

Страница 7: ...the keyboard with normal use in a text editor like Word Also test the reader For readers with a PS 2 or USB Keyboard type com munication interface MagStripe data is transmitted such that the card data...

Страница 8: ...either a pre x or a suf x to the formatted MagStripe data To support the reader s formatting capability ID TECH provides an easy to use con guration utility Magswipe Software Con guration settings ca...

Страница 9: ...jacket with Aluminum Shielding Length 1 5 M 5ft Overall PC Connector PS 2 or USB Drop 610 mm 24 Drop 1 corner 2 sidelines 3 sides Vibration 60 Hz sec 3 mm amplitude X Y Z each axis at 2 hours Operatin...

Страница 10: ...s Decoded track data sent through Keyboard communications cable Output data formatting Default card data output format or customized data output format is programmable through PC con guration utility...

Страница 11: ...from a magnetic stripe Use a known good credit card to test the reader operation Insure that a text input application such as Windows Notepad is open and selected during the test The keyboard does not...

Страница 12: ...Function Default Value Beep Volume High Inter Character Delay 2 ms Track Selection Any Track Data Output Format ID TECH Format See Appendix C Track Separator See Appendix C MSR Reading Enable Decoding...

Страница 13: ...O for AAMVA ES end sentinel all tracks TS ENTER key Terminator ENTER key Start or End Sentinel Characters in encoding format which come before the rst data character start and after the last data char...

Страница 14: ...9 Appendix D KEYBOARD LAYOUTS North American Typical Format Standard Full Size Compact Size...

Страница 15: ......

Страница 16: ...ID TECH 10721 Walker Street Cypress California 90630 714 761 6368 www idtechproducts com 80074502 001 Rev D R10 07...

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