Error Messages
When the keypad attempts to register or communicate with the system controller after powering up, errors can be
generated indicating access to the Protege system has been denied or was unsuccessful. This is a normal part of
the Protege system.
Keypad Version Error
The version of the keypad is incorrect for the system controller. This error cannot be corrected without updating
the keypad firmware. The event log in the system controller will display the version of the keypad and the version
that is required if this error has occurred.
Please contact your distributor for information on how to update the firmware.
Keypad Address Too High
The address of the keypad that is programmed is beyond the maximum number of keypads that are allowed to
connect to the controller. Press the
[EXIT]
key to restart the keypad. Set the keypad address to a lower value.
Duplicate Keypad Address
The address of the keypad is already programmed into the system controller. Press the
[EXIT]
key to restart the
keypad then set the keypad address to a free address.
Security Violation
The system controller has security enabled and devices cannot be added to the Protege system. Remove the
security setting for the system controller then press the
[EXIT]
key to restart the keypad.
Invalid Serial Number
The keypad has an invalid serial number programmed and cannot be registered on the Protege system. Return the
keypad to your distributor. This error cannot be corrected without updating the keypad firmware.
PRT-TS50 | LCD Touchscreen Keypad | Installation Manual
18
