ICP BIA COMPLETE Скачать руководство пользователя страница 27 | Manualshive

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ICP BIA COMPLETE Скачать руководство пользователя страница 27

Wilhelm-Stein-Weg 24

BIA desk/complete

© ICP Entwicklungs GmbH

22339 Hamburg

Version 2.1 - Page 27

www.icp-companies.com

VTC - Virtual Terminal Client

Start VTC

The VTC products are always customized products. The following examples are to be un-
derstood as an assistance to understand the VTC.

Note

: In order to be able to sell VTC products or call VTC functions, you first must press

the specific VTC number and then select the desired product! Only then you can enter e.g.
the payable amount and start the payment transaction. In the following example the VTC
and its products will be accessed with a "5".

,

...

...

= Special products

...

= Prepay

...

= Reports

VTC - Gift Cards, iTunes, Wirecards

Gift Card Top-up

Gift Card Balance Inquiry

,

,

,

,

Summary is displayed.

, to confirm or

, to cancel.

(...next page top left)

,

,

,

,

and

Account balance is displayed.

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Содержание BIA COMPLETE

Страница 1: ...Wilhelm Stein Weg 24 BIA desk complete ICP Entwicklungs GmbH 22339 Hamburg Version 2 1 www icp companies com User Guide ICP BIA desk complete...

Страница 2: ...ilable this User Guide a Quick Guide and a Technical Manual The Technical Manual contains all technical information that is required for installation integra tion and positioning of the BIA desk compl...

Страница 3: ...sts if online payment Amount is displayed Amount is displayed and With positive check or in offline mode Note If checking the customer s signature reveals any disagreements make a reversal for safety...

Страница 4: ...king the customer s signature reveals any disagreements make a reversal for safety reasons Card Payments Reversal Only possible until next reconciliation Reconciliation End of day closure with transfe...

Страница 5: ...ame three or four steps are required 1 Select the commodity group with and confirm with OK 2 Enter the quantity and confirm with OK 3 Optionally Enter next amount next commodity group and next quantit...

Страница 6: ...uantities In case of commodity group processing now enter the commodity groups and quantities and With positive check or in offline mode Note If checking the customer s signature reveals any disagreem...

Страница 7: ...afety reasons Card Payments Reversal Reversal only possible until next reconciliation after a reconciliation perform a refund Credit Notes Credit notes only if a reconciliation has been performed sinc...

Страница 8: ...tein Weg 24 BIA desk complete ICP Entwicklungs GmbH 22339 Hamburg Version 2 1 Page 8 www icp companies com Note If checking the customer s signature reveals any disagreements make a reversal for safet...

Страница 9: ...ed on the terminal and all four LEDs should light up green at the top of the display Amount is displayed If the card was read successfully a mes sage is displayed on the terminal and all four LEDs sho...

Страница 10: ...displayed If the card was read successfully a mes sage is displayed on the terminal and all four LEDs should light up green at the top of the display The terminal informs about insufficient credit bal...

Страница 11: ...als This is usually carried out daily and must be executed weekly at the latest A reconciliation can be executed scheduled and automatically e g daily at 10 00 pm This time can be set by the service p...

Страница 12: ...ation In case of commodity group processing now enter the commodity groups and quantities Successful payment is displayed Note If checking the customer s signature reveals any disagreements make a rev...

Страница 13: ...isagreements make a reversal for safety reasons First Reservation Payment Extended Reservation Payment With select First Reservation In case of commodity group processing now enter the commodity group...

Страница 14: ...authorisation number Successful payment is displayed Note If checking the customer s signature reveals any disagreements make a reversal for safety reasons Note Enter the amount of the Extended Reser...

Страница 15: ...Reversal only possible until next reconciliation after a reconciliation perform a refund With select First Reservation Successful reversal is displayed Note If checking the customer s signature reveal...

Страница 16: ...eversal only possible until next reconciliation after a reconciliation perform a refund Reconciliation End of day closure with transfer of daily sales Amount and reversal details are displayed Success...

Страница 17: ...yment with credit card Tip Payment and Successful payment is displayed Note If checking the customer s signature reveals any disagreements make a reversal for safety reasons Note Receipt of Possible T...

Страница 18: ...ift card Gift Card Payment Voucher redemption With select preset amount or enter another amount manually In case of commodity group processing now enter the commodity groups and quantities and Gift Ca...

Страница 19: ...Copy of Receipt Print any receipt since last reconciliation Copy of last receipt will be printed Copy of selected receipt will be printed Sales Overview Overview only since last reconciliation Transa...

Страница 20: ...round Brightness Screen Saver Screen saver can be deactivated with 0 Sound Key Click Sound Alerts If a sound should be heard clicking a key activate option with Activate option with when an alert shou...

Страница 21: ...ayment Receipts Print Type Select with if the Signature overleaf and or the Authorisation text shall be printed for a debit payment The default setting is Signature overleaf Select with if a normal re...

Страница 22: ...neral Settings Information Menu Assignment of shortcuts General Settings Reference number definition Note A key that is already used as a shortcut can be changed again with the same steps following Se...

Страница 23: ...gs Prepaid transactions separated Set up with if a sales overview should be printed automatically before each recon ciliation Set up with if the prepaid transactions should be listed separately from a...

Страница 24: ...agnosis the terminal clock is syn chronized the card data of supported cards are activated and their limits are transmitted This information will be listed on the receipt printout Parameter Diagnosis...

Страница 25: ...22339 Hamburg Version 2 1 Page 25 www icp companies com EMC Parameter Diagnosis The EMC parameter diagnosis is performed during terminal setup and when there have been changes such as additionally su...

Страница 26: ...ribed in the Technical Manual for the BIA and should only be performed under the guidance of the ICP Hotline or at least by a user who has ap propriate technical skills Transfer Logfiles Logs Transfer...

Страница 27: ...er to be able to sell VTC products or call VTC functions you first must press the specific VTC number and then select the desired product Only then you can enter e g the payable amount and start the p...

Страница 28: ...ift Card Payment iTunes Account Top up Payment is displayed to confirm or to cancel New account balance is displayed Select amount to be loaded onto the iTunes account or Successful top up is displaye...

Страница 29: ...Wilhelm Stein Weg 24 BIA desk complete ICP Entwicklungs GmbH 22339 Hamburg Version 2 1 Page 29 www icp companies com or Select amount to be loaded onto Wirecard or to confirm or to cancel...

Страница 30: ...www icp companies com VTC Reports Print Shift Report Print Daily Report With select status report or final re port Shift report is printed With select status report or final re port Daily report is p...

Страница 31: ...xed paper end about 10 cm and in sert the paper roll with the removed paper end facing up 4 Close the cover and hold the paper end until the cover is closed Tear off the protruding paper end at the te...

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