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M-2004 & M-7004 User Manual, v 1.0.2, Apr. 2020 E-mail: [email protected]
Copyright © 2017 ICP DAS Co., Ltd. All Rights Reserved.
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Chapter 6. Troubleshooting
If you attempt to communicate with the module and receive no
response, first check the following:
Ensure that the supplied power is within the range of +10 to
+30 V DC. If the supplied power is OK, then the power LED
should be on.
Ensure that the RS-485 converter provides the bias. The
RS-485 converters manufactured by ICP DAS all provide the
bias. If the RS-485 converter does not provide the bias, then
you can refer to section 1.8 to open the cover to adjust the
jumper to enable the RS-485 bias for M-7004. For M-2004, you
can turn on the two B.R. switches to provide the RS-485 bias.
When the module receives a command, the power LED is set to
“off”. The power LED is shown as “on” after the module
responds. This method can be used to check whether the
module has received a command sent from the host.
If possible, use another device to check whether the host can
communicate with the device through the same RS-485
network.
If the host is a PC installed with a Windows operating system,
then execute the DCON Utility to determine whether the
module can be found. The DCON Utility can be downloaded
from the ICP DAS website
. Please
refer to Chapter 2 for details.
Set the module to
“INIT mode” and communicate with the
module using the following settings: address 00, Baud Rate
9600bps and no checksum.