Trouble Shooting:
If you are unable to connect your headset and cell phone, please
try the following:
(a) Ensure your headset is turned on and is properly power
charged.
(b) Ensure the headset is paired with your cell phone correctly.
(c) Ensure your cell phone’s Bluetooth feature is activated.
Please refer to your cell phone user guide for specific
instruction.
(d) Ensure the headset is within 10 meters of your cell phone (s)
and there are no obstructions, such as wall or other electronic
devices in between as it may cause shorter or interference
transmission.
(e) If all the above steps do not resolve your problem, please
recharge the headset and remove the battery from your cell
phones for several hours and try again.