Service and support
For information: http://www.ices-electronics.com/
For support:
http://icessupport.zendesk.com
ICES helpdesk:
Germany
0900-1520530
(Local charges)
The Netherlands 0900-23553626 (Local c 1ct P/min)
Belgium
02-6200115
(Local charges)
France
0170480005
(Local charges)
The helpdesk is accessible from Monday to Friday from 9 AM till 6 PM.
In case your device needs repair, our helpdesk will redirect you to your local dealer.
ICES offers service and warranty in accordance to European law, which means that in
case of repair (both during and after the warranty period), you should contact your local
dealer.
Please note
: It is not possible to send products directly to ICES for repair.
Important note:
If this unit will be opened, or accessed in any way by a non-official
service center, the warranty expires immediately.
This symbol indicates that the relevant electrical product or battery should
not be disposed of as general household waste in Europe. To ensure the
correct waste treatment of the product and battery, please dispose them in
accordance to any applicable local laws of requirement for disposal of
electrical equipment or batteries. In so doing, you will help to conserve
natural resources and improve standards of environmental protection in
treatment and disposal of electrical waste (Waste Electrical and Electronic Equipment
Directive).
Products with the CE marking comply with the EMC Directive (2004/108/EC)
and the Low Voltage Directive (2006/95/EC) issued by the Commission of
the European Community.
The declaration of conformity may be consulted at
http://www.stl.nl/supportfiles/ices/CE/vt68gc4gvdad.pdf
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