Trouble Shooting
Before taking the unit to be repaired, please check the following table when a
problem occurs. Consult your dealer or service center if the problem cannot be
solved with the following information.
Problem
Remedy
Power
System does not turn on
or does not respond to
the remote control.
-Make sure AC/DC power plug is connected to the
wall socket outlet properly and it has power.
-If this does not help, leave the unit unplugged before
seeking advice.
Remote control
No functions or short
range.
-
Insert new batteries.
-Aim remote directly towards the remote sensor
located in center of speaker
Pairing the product
Cannot pair successfully
-Check whether the speaker is in Off or searching
mode.
-Check whether there are other Bluetooth receivers
around your Bluetooth device. Turn them off to avoid
any disturbance. Attempt to pair again.
-You can click “Forget this device” and then re-pair it
again if required. Search for "ICES IBT-3" on the
Bluetooth device and pair it again.
Cannot play properly, the
music plays intermittently
Check whether the distance between the speaker and
your Bluetooth device is out of its working distance
(10m), or whether there are some obstacles blocking
the communication between the speaker and the
Bluetooth device. Move the speaker or the Bluetooth
device to get the best reception.
The sound is distorted
Check the volume setting on both the speaker and
your Bluetooth device and adjust the volume to a
suitable level.