.
© 2011 ICERA USA
8
TROUBLESHOOTING
GUIDE
Problem
Recommended
Action
Poor
Flush
•
Tighten
tank
lever
chain
to
remove
excessive
slack.
•
Adjust
the
tank
water
level
to
match
the
waterline.
•
Fully
open
the
water
supply
shut
‐
off
valve.
•
Clear
obstructions
from
the
trapway,
jet
or
rim
holes.
No
Flush
•
Reconnect
the
chain
to
the
trip
lever
or
flush
valve.
•
Tighten
tank
lever
chain
to
remove
excessive
slack.
Fill
valve
turns
on
or
off
by
itself,
without
toilet
being
flushed;
or
it
runs,
allowing
water
to
enter
the
tank
•
Adjust
flapper
chain
for
proper
slack,
so
flapper
closes.
•
Clean
or
replace
the
flapper
if
it
is
dirty
or
misaligned.
•
Clean
area
around
the
opening
to
allow
flapper
to
seal.
•
Adjust
the
tank
water
level
if
it
is
too
high.
•
Replace
the
fill
valve
if
the
valve
float
sinks.
Tank
takes
excessive
time
to
fill
•
Fully
open
the
water
supply
shut
‐
off
valve.
•
Check
supply
line
for
a
kink.
Remove
kink.
•
Clean
valve
inlet,
valve
head,
or
supply
line.
Flush
lines.
There
is
excessive
noise
when
the
tank
is
filling
•
Partially
close
the
water
supply
shut
‐
off
valve
if
the
water
pressure
to
the
toilet
is
too
high.
Check
the
toilet
performance
following
any
such
adjustment.
•
Remove
dirt
or
obstructions
from
the
valve
head.
Flush
the
lines.
FOR
ANY
INSTALLATION
OR
SERVICE
ISSUES,
PLEASE
CONTACT:
Icera
USA
531
Main
Street,
Unit
860
El
Segundo,
California
90245
Toll
Free:
(855)
444
‐
2372
