ICC Networking WP6000 Series Web User Guide
WARRANTY STATEMENT
All IcXchange
®
hardware, excluding fans and internal power supplies, is under warranty for the
life of the product and 2 years after the product is End-of-Life. Fans and internal power supplies
are not included in the lifetime warranty and are covered by a warranty period of five (5) years.
Should any IcXchange
®
product fail to function as warranted, ICC may, at its own discretion,
either repair or replace the defective product with a similar or functionally equivalent product,
during the applicable warranty period. ICC will endeavor to repair or replace any product
returned under warranty within thirt30) days of its receipt of the returned product. End-of-Life
of a product is defined as the date that ICC no longer makes the product readily available for
sale in its authorized channels. Support for IcXchange
®
hardware can be extended via an
IcXchange
®
Service Contract.
ICC warrants that for a period of two (2) years from the invoice date on the authorized ICC
distributor’s invoice that the Software supplied by ICC will perform substantially in
Accordance with the specifications set forth in the IcXchange
®
user guide accompanying the
Product. In the case of a defect, which is reproducible by ICC, the Software will be either
repaired or replaced, at ICC’s option.
All products that are returned to ICC become the property of ICC. Repaired or replacement
products may be refurbished or contain refurbished materials. Any replaced or repaired product
carries the remainder of the initial warranty. ICC is not responsible for any Customer or custom
software or firmware, configuration information or Customer memory data contained in, stored
on, or integrated with any products returned to ICC pursuant to any warranty. Customer must
back up or otherwise retain any such information or data prior to shipping product to ICC.
Products returned to ICC should have any customer-installed accessory or add-on components,
such as expansion modules, removed prior to returning the product for replacement. ICC is not
responsible for these items if they are returned to ICC with the product.
Prior to returning any defective product, Customers must contact ICC for a Return Material
Authorization number (“RMA”). Proof of the original purchase may be required. Any product
returned to ICC without a valid RMA number clearly marked on the outside of the package will
be returned to the customer at customer’s expense. For warranty claims within the US and
Canada, please call our toll-free customer support number at 1-844-242-9246. Customers are
responsible for all shipping charges and risk of loss from their location to ICC. ICC is responsible
for return shipping charges and risk of loss from ICC to customer’s location.
WARRANTIES EXCLUSIVE: IF AN ICC PRODUCT DOES NOT OPERATE AS WARRANTED
ABOVE, CUSTOMER’S SOLE REMEDY SHALL BE REPAIR OR REPLACEMENT OF THE
PRODUCT IN QUESTION, AT ICC’S OPTION. THE FOREGOING WARRANTIES AND
REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES OR
CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW,
STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OR CONDITIONS OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. PRODUCTS ARE NOT
WARRANTED TO OPERATE UNINTERRUPTED OR ERROR FREE. ICC NEITHER ASSUMES
NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN
CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS
PRODUCTS. ICC SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND
EXAMINATION DISCLOSE THE ALLEGED DEFECT IN THE PRODUCT
DOES NOT EXIST OR IF IN ITS SOLE JUDGMENT THE ALLEGED DEFECT WAS CAUSED BY
CUSTOMER’S OR ANY THIRD PERSON’S MISUSE, NEGLECT, IMPROPER INSTALLATION OR
TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR, OR ANY OTHER CAUSE BEYOND THE
RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING OR OTHER HAZARD.
LIMITATION OF LIABILITY: TO THE FULLEST EXTENT ALLOWED BY LAW, WHETHER
BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), ICC SHALL NOT BE LIABLE
FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY
KIND, OR FOR LOSS OF REVENUE, LOSS OF PROFIT, LOSS OF BUSINESS, OR OTHER
