EN - 14
Note:
Specifications and the design are subject to change without notice due to
improvements.
10. Trouble Shooting
If the product does not work normally after completing the following trouble
shooting, please contact your local product distributor or service centre.
Error message
Possible causes
What to do
No or bad signal
The aerial is not pointing
properly.
Adjust aerial.
Check the cable from
the aerial. If you cannot
resolve the problem you
may need to have your
aerial and installation
tested by a professional.
The channel is
scrambled or not
available.
The channel has signal,
but no audio or video.
Confirm if the channel is
currently on air.
The channel is not
deleted by broadcasting
company.
The channel is for data
broadcasting.
Cannot watch the
channel in usual way.
The channel is
scrambled.
This digital terrestrial
receiver does not
support the service that
enables to
descramble the
scrambled channels.
The audio is not
available.
The channel has signal,
but no Audio.
Press the RED button to
confirm if the
channel has Audio.
The antenna cable is
short-circuited.
Antenna cable is
shorten.
Antenna is internally
shorten.
Antenna in port is
inserted by alien
substance or damaged.
Replace antenna.
Remove the alien
substance and contact
local service center if it
is damaged.
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