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Figure 14-1
Sample Remote Desk Screen
To receive remote support from a partner
1. Power on the tablet.
2. Tap the
Remote Desk
application on the CR MAX Job
Menu. The TeamViewer screen displays and the device ID
is generated and shown.
3. Your partner must install the Remote Control software to
his/her computer by downloading the TeamViewer full
version program online (http://www.teamviewer.com ), and
then start the software on his/her computer at the same time,
in order to provide support and take control of the Display
Tablet remotely.
4. Provide your ID to the partner, and wait for him/her to send
you a remote control request.
5. A popup will display to ask for your confirmation to allow
remote control on your device.
6. Tap
Allow
to accept, or tap
Deny
to reject.
Refer to the associated TeamViewer documents for additional
information.