switch..it Installation Guide
Subject to change
date: 09.12.2016
Page 14
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Troubleshooting
GUI can not open (Website not found)
Check that our GUI servertask is running, if not.
Start GUI server:
Windows Startmenue -> switch…it -> switch…it start server
Stop GUI server:
Windows Startmenue -> switch…it -> switch…it stop server
Daten per FTP ins System übertragen fails with timeout
1. Check that the switch..it frame can be pinged on the expected IP-Address.
2. Check the Network connection (lower RJ-45) connector on the switch...it frame to be connected.
3. Check the switch...it frame IP address see set-up client IP-address section in this installation guide.
4. Check that the Unit IP-Address in the GUI -> Menu -> System Set-up page is entered as expected
without leading zeros.
Example:
Right: 192..44.32.10
Wrong: 192.044.032.010
Webpanel can not connect
1. Check that the GUI IP-Address in the GUI -> Menu -> System Setup page is entered as expected
without leading zeros. Expected is here the IP-Address of the configuration PC itself
Example:
Right: 192..44.32.10
Wrong: 192.044.032.010
Furthermore check that our GUI servertask is running, if not.
Start GUI server:
Windows Startmenue -> switch…it -> switch…it start server
Stop GUI server:
Windows Startmenue -> switch…it -> switch…it stop server
TSL Protocol
Serial TSL v3.1
parameters 38400, Parity Even, 1 Stopbit.
TCP/IP TSL v5.0
Port 8901
Nvision Protocol
Serial parameters 38400, Parity None, 1 Stopbit.
If the matrix is switching with an offset, please modify the matrix configuration set-up.
Use the vendors configuration software, to report Input/Output 1 as a 0 in the Nvision serial protocol.
