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problems (continued)

intermittent

31

keyboard

31

memory

31

microprocessor

31

monitor

31

mouse

31

option

32

pointing device

31

power

33

serial port

33

software

33

USB port

33

problems, solving

27

R

rack installation considerations

17

rack, installing your server in

17

reset button

19

retention latch

8

S

safety information

electrical

vii, viii

laser

viii

lifting

viii

SCSI

adapter boot option

6

serial port

problems

33

server installation considerations

17

ServeRAID Manager

overview

24

starting

24

ServeRAID programs

23

ServeRAID-5i

configuring

24

ServeRAID-5i controller

considerations

6

installation

6

ServerGuide

error symptoms

29

Setup and Installation CD

23

shield

power-control button

21

shutting down the server

22

size

2

software

problems

33

solving problems

27

specifications

2

starting the server

21

static electricity

6

status LEDs

20

stopping the server

22

system error LED

19

system identification LED

20

system reliability

5

T

temperature

2

thermal material

heat sink

15

top cover

4

trademarks

50

troubleshooting chart

30

turning off the server

22

turning on the server

21

U

United States electronic emission Class A notice

51

United States FCC Class A notice

51

Universal Serial Bus (USB)

problems

33

V

video

2

video controller

2

voltage regulator module

installing

14

VRM See voltage regulator module

14

W

Web site

compatible options

5

DIMM specifications

10

X-Architecture

1

weight

2

working inside server with power on

5

World Wide Web

1

Index

57

Содержание xSeries 345

Страница 1: ...Installation Guide Go to the Server Support flow chart Cable the server and options Start the server Install options Drives Microprocessors Adapters Memory Did the server start correctly Yes No Use ServerGuide to set up and configure hardware Did configuration complete Use ServerGuide to install operating system Install applications such as IBM systems management software and IBM ServeRAID program...

Страница 2: ...on to take Flash the latest levels of BIOS service processor diagnostics and RAID code You can download this code at http www ibm com pc support No No Software Yes Yes Yes Hardware Check all cables for loose connections and verify that all optional devices you installed are on the ServerProven list You can view the ServerProven list at http www ibm com pc compat Server working properly Problem sol...

Страница 3: ...IBM xSeries 345 Type 8670 Installation Guide SC48 P971 40 ...

Страница 4: ...in Appendix A Warranty information on page 37 and Appendix B Notices on page 49 Second Edition July 2002 Copyright International Business Machines Corporation 2002 All rights reserved US Government Users Restricted Rights Use duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp ...

Страница 5: ...1 Turning off the server 22 Standby mode 22 Chapter 4 Configuring your server 23 Using the ServerGuide Setup and Installation CD 23 Using the Configuration Setup Utility program 24 Using ServeRAID Manager 24 Using the LSI Logic Configuration Utility program 25 Chapter 5 Solving problems 27 Diagnostic tools overview 27 POST beep code descriptions 27 POST error messages 28 ServerGuide problems 29 Tr...

Страница 6: ...ications Commission FCC statement 51 Industry Canada Class A emission compliance statement 52 Australia and New Zealand Class A statement 52 United Kingdom telecommunications safety requirement 52 European Union EMC Directive conformance statement 52 Taiwan electrical emission statement 52 Japanese Voluntary Control Council for Interference VCCI statement 53 Power cords 53 Index 55 iv IBM xSeries ...

Страница 7: ...talleert eerst de veiligheidsvoorschriften Ennen kuin asennat tämän tuotteen lue turvaohjeet kohdasta Safety Information Avant d installer ce produit lisez les consignes de sécurité Vor der Installation dieses Produkts die Sicherheitshinweise lesen Prima di installare questo prodotto leggere le Informazioni sulla Sicurezza Les sikkerhetsinformasjonen Safety Information før du installerer dette pro...

Страница 8: ...Antes de instalar este producto lea la información de seguridad Läs säkerhetsinformationen innan du installerar den här produkten vi IBM xSeries 345 Type 8670 Installation Guide ...

Страница 9: ...Connect and disconnect cables as described in the following table when installing moving or opening covers on this product or attached devices To connect 1 Turn everything OFF 2 First attach all cables to devices 3 Attach signal cables to connectors 4 Attach power cords to outlet 5 Turn device ON To disconnect 1 Turn everything OFF 2 First remove power cords from outlet 3 Remove signal cables from...

Страница 10: ...in an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Statement 4 18 kg 39 7 lb 32 kg 70 5 lb 55 kg 121 2 lb CAUTION Use safe practices when lifting Statement 5 CAUTION The power control button on the device and the power switch on the power supply d...

Страница 11: ...ng label indicates a hot surface nearby Statement 13 DANGER Overloading a branch circuit is potentially a fire hazard and a shock hazard under certain conditions To avoid these hazards ensure that your system electrical requirements do not exceed the branch circuit protection requirements Refer to the information that is provided with your IBM device for electrical specifications Statement 14 CAUT...

Страница 12: ...t 16 CAUTION Some accessory or option board outputs exceed Class 2 or limited power source limits and must be installed with appropriate interconnecting cabling in accordance with the national electric code Statement 17 CAUTION The following label indicates moving parts nearby x IBM xSeries 345 Type 8670 Installation Guide ...

Страница 13: ...moval instructions Record your product information in this table Product name _________________________________________ Machine type _________________________________________ Model number _________________________________________ Serial number _________________________________________ Your server serial number and model number are located on labels on the bottom of the server and on the lower corn...

Страница 14: ... Adapter v Two 10BASE T 100BASE TX 1000BASE T Ethernet ports Intel Ethernet controller on system board v One serial port v One external and one internal Ultra320 SCSI port dual channel integrated controller with RAID capabilities v Three Universal Serial Bus USB v1 1 ports v Keyboard port v Mouse port v ATI Rage XL video controller on system board Compatible with SVGA and VGA 8 MB video memory Aco...

Страница 15: ...might help you avoid inconvenient or problem situations v Attention These notices indicate possible damage to programs devices or data An attention notice is placed just before the instruction or situation in which damage could occur v Caution These statements indicate situations that can be potentially hazardous to you A caution statement is placed just before the description of a potentially haz...

Страница 16: ...components in the server Note The illustrations in this document might differ slightly from your hardware Hot swap fan Air baffle Microprocessor Microprocessor air baffle PCI riser card assembly Memory module System board VRM Filler panel for drive bay Hot swap power supply Heat sink Power supply blank some models C P U C P U V R M V R M ME MO RY ME MO RY D A S D D A S D N M I N M I S P S P FA N F...

Страница 17: ...power supply bay must have either a power supply or power supply blank installed for proper cooling v Do not leave open spaces above or below an installed server in your rack cabinet To help prevent damage to server components always install a blank filler panel to cover the open space and to help ensure proper air circulation See the documentation that comes with your rack cabinet for more inform...

Страница 18: ...dard full length adapters with the adapter guides removed from the adapters in slots 3 and 4 v You can install only a half length adapter in slot 5 v The optional IBM Remote Supervisor Adapter can be installed only in PCI slot 5 Use the ribbon cable that comes with the adapter to connect the adapter to the system management connector on the PCI riser card v Your server supports 5 0 V and universal...

Страница 19: ...illustrations show the location of the PCI and PCI X adapter expansion slots on the system board and PCI riser card System board PCI X slot 2 64 bit 3 3V 100 MHz J13 PCI X slot 1 64 bit 3 3V 100 MHz J14 PCI riser card J16 DIMM 1 J1 DIMM 3 J3 DIMM 4 J4 VRM 2 J5 VRM 1 J8 DIMM 2 J2 Microprocessor 2 J6 Microprocessor 1 J7 Battery BH1 PCI riser card PCI X slot 3 64 bit 3 3V PCI 3 133 MHz PCI X slot 4 6...

Страница 20: ... retainer Complete the following steps to install a PCI or PCI X adapter 1 Review the information in Safety on page v and Installation guidelines on page 5 2 Remove the top cover 3 Select the slot you will use for the adapter 4 If you are installing an adapter in PCI slot 3 4 or 5 remove the PCI riser card assembly PCI riser card assembly Retention latch 5 Slide the expansion slot cover out of the...

Страница 21: ...ll or remove do so now otherwise go to Completing the installation on page 17 Installing memory modules When you install memory you must install a pair of matched double data rate DDR dual inline memory modules DIMMs Before you install memory review the following v The system board contains four DIMM connectors and supports two way memory interleaving v The DIMM options available for your server a...

Страница 22: ...arked as Disabled in the Configuration Setup Utility program Memory Settings menu In this case re enable the memory row in the Configuration Setup Utility program or reload the default memory settings See the User s Guide on the IBM xSeries Documentation CD for more information Install the DIMMs in the order shown in the following table Table 2 DIMM order of installation Pair DIMM connectors First...

Страница 23: ...drives being used in the server should have the same throughput speed rating Mixing hard drives with different speed ratings will cause all drives to operate at the lower throughput speed 2 The SCSI ID assigned to each bay is printed on the bezel Attention To maintain proper system cooling do not operate the server for more than 10 minutes without either a drive or a filler panel installed in each...

Страница 24: ...seller or IBM marketing representative 2 When you install the microprocessor in socket J6 you must also install the voltage regulator module VRM that comes with the microprocessor in VRM connector J5 3 The microprocessor speeds are automatically set for this server therefore you do not need to set any microprocessor frequency selection jumpers or switches 4 If you need to replace a microprocessor ...

Страница 25: ...stem board to install the second microprocessor Heat sink Microprocessor VRM Microprocessor release lever Captive screws Complete the following steps to install an additional microprocessor 1 Review the information in Safety on page v and Installation guidelines on page 5 2 Remove the top cover 3 Remove the air baffle Chapter 2 Installing options 13 ...

Страница 26: ...S U P P L IE S P C I B U S 2 A B C 1 N O N R E D U N D A N T C P U V R M M IS M A T C H O V E R S P E C T E M P R E M IN D L ig h t P a th D ia g n o s ti c s 5 Install a VRM in the VRM connector J5 and install the metal clip over the VRM 6 Locate the second microprocessor socket connector J6 on the system board 14 IBM xSeries 345 Type 8670 Installation Guide ...

Страница 27: ...er you remove the plastic cover Heat sink Thermal grease v Do not touch the thermal grease on the bottom of the heat sink Touching the thermal grease will contaminate it If the thermal grease on the microprocessor or heat sink becomes contaminated contact your service technician a Remove the plastic protective cover from the bottom of the heat sink b Align and place the heat sink on top of the mic...

Страница 28: ...hed Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician The following illustration shows how to install a hot swap power supply Power supply Handle open position DC power LED green AC power LED green Power supply ...

Страница 29: ...the top cover 2 Install the server in a rack See the Rack Installation Instructions that come with your server for complete rack installation and removal instructions Attention v Install your server only in a rack cabinet with perforated doors v Do not leave open spaces above or below an installed server in your rack cabinet To help prevent damage to server components always install a blank filler...

Страница 30: ...ain options 3 Cable identifiers are printed on the cables that come with your server and options Use these identifiers to connect the cables to the correct connectors Rear view Ethernet 2 Ethernet 1 Mouse SCSI RS 485 A ISMP RS 485 B ISMP Universal Serial Bus USB 1 and 2 Serial Video Keyboard Front view USB 3 18 IBM xSeries 345 Type 8670 Installation Guide ...

Страница 31: ...urrent from the server you must unplug the server power cords from the electrical outlets or from the uninterruptible power device Power control button Press this button to manually turn on the server and put the server in Standby mode see Turning on the server on page 21 Reset button Press this button to reset the server and run the power on self test POST You might need to use a pen or the end o...

Страница 32: ...e system administrator can turn off the system identification LED after maintenance is complete Rear view Ethernet 2 link status green LED Ethernet 1 link status green LED Ethernet 2 activity green LED Ethernet 1 green activity LED DC power green LED AC power green LED Ethernet 2 activity LED This green LED is lit when the server is transmitting to or receiving signals from the Ethernet LAN that i...

Страница 33: ...s the power control button shield comes with your server v If the server is turned on and a power failure occurs it restarts automatically when power is restored v You can turn on the server by using the optional Remote Supervisor Adapter v You can turn on the server by using the Integrated System Management Processor ISMP v When you plug in your server for the first time Wake on LAN can turn on t...

Страница 34: ...the server wait at least 5 seconds before you turn on the server again b You might need to press and hold the power control button for more than 4 seconds to cause an immediate shutdown of the server and to force the power off You can use this feature if the operating system stops functioning Standby mode Standby mode refers to the condition in which the server operating system is not running and ...

Страница 35: ...c Configuration Utility With the built in LSI Logic Configuration Utility program you can configure the integrated SCSI controller and the devices that attach to it See Using the LSI Logic Configuration Utility program on page 25 v IBM Director IBM Director is a work group hardware management tool that you can use to centrally manage xSeries servers IBM Netvista IntelliStation and ThinkPad compute...

Страница 36: ...ds Complete the following steps to start the Configuration Setup Utility program 1 Turn on the server see Turning on the server on page 21 and watch the monitor screen 2 When the message Press F1 for Configuration Setup appears press F1 3 Follow the instructions that appear on the screen Using ServeRAID Manager You can use the ServeRAID Manager program provided on the IBM ServeRAID Support CD to v...

Страница 37: ... for information on configuring your server for RAID operation 2 If you install a different type of RAID controller in your server use the configuration method supplied with the RAID controller to view or change SCSI settings for attached devices Complete the following steps to start the LSI Logic Configuration Utility program 1 Turn on the server see Turning on the server on page 21 and watch the...

Страница 38: ...26 IBM xSeries 345 Type 8670 Installation Guide ...

Страница 39: ...ting chart on page 30 for more information v Diagnostic programs and error messages The system diagnostic programs are provided in ROM These programs test the major components of your server See the Hardware Maintenance Manual and Troubleshooting Guide on the IBM xSeries Documentation CD for more information v Light Path Diagnostics feature Use the Light Path Diagnostics feature to identify system...

Страница 40: ...ional video adapter with one that is supported by the server or use the integrated video controller All other beep codes 1 Verify that the system memory modules are installed correctly 2 Turn off the server then restart the server If the problem remains call for service POST error messages The following table provides an abbreviated list of the error messages that might appear during POST Note See...

Страница 41: ...tem ServerGuide problems The following table lists problem symptoms and suggested solutions Table 5 ServerGuide Setup and Installation CD Symptom Suggested action The ServerGuide Setup and Installation CD will not start v Ensure that the server is supported and has a startable bootable CD ROM drive v If the startup boot sequence settings have been altered ensure that the CD ROM drive is first in t...

Страница 42: ...y If the diskette drive activity LED stays on or the system continues to bypass the diskette drive call for service Diskette drive activity LED stays on or the system bypasses the diskette drive Expansion enclosure problems Verify that v The cables for all external SCSI options are connected correctly v The last option in each SCSI chain or the end of the SCSI cable is terminated correctly v Any e...

Страница 43: ...ory configuration with the Configuration Setup Utility program v All banks of memory on the DIMMs are enabled The server might have automatically disabled a DIMM bank when it detected a problem or a DIMM bank could have been manually disabled Look in the POST error log for error message 289 v If the DIMM was disabled by a system management interrupt SMI replace the DIMM v If the DIMM was disabled ...

Страница 44: ...eller or IBM marketing representative If the problem remains call for service Wrong characters appear on the screen If the wrong language is displayed update the BIOS code with the correct language If the problem remains call for service Option problems Verify that v The option is designed for the server See the Server Support flowchart for information about obtaining ServerProven compatibility in...

Страница 45: ... Guide on the IBM xSeries Documentation CD Verify that v The device is compatible with the server v The serial port is enabled and is assigned a unique address If the problem remains call for service Software problem To determine if problems are caused by the software verify that v Your server has the minimum memory needed to use the software For memory requirements see the information that comes ...

Страница 46: ...34 IBM xSeries 345 Type 8670 Installation Guide ...

Страница 47: ...s and IntelliStation systems operating systems and programs come with information that contains troubleshooting procedures and explanations of error messages and error codes If you suspect a software problem see the information for the operating system or program Using the documentation Information about your IBM xSeries or IntelliStation system and preinstalled software if any is available in the...

Страница 48: ...istance for a fee with usage configuration and software problems with xSeries servers IntelliStation workstations and appliances For information about which products are supported by Support Line in your country go to http www ibm com services sl products For more information about Support Line and other IBM services go to http www ibm com services or go to http www ibm com planetwide for support ...

Страница 49: ...IBM Statement of Limited Warranty for IBM Machines a glossary of terms used in the Statement of Limited Warranty Frequently Asked Questions FAQ and links to Product Support Web pages The IBM Statement of Limited Warranty is available from this Web site in 29 languages in Portable Document Format PDF Machine IBM Eserver xSeries 345 Type 8670 Country or region Warranty period Service delivery method...

Страница 50: ...personnel are available to provide the applicable level of service either on site or at an IBM service center as determined by IBM v Engineering Change management Occasionally there might be changes that are required after a product has been shipped from IBM In those instances IBM will make Engineering Changes ECs available that apply to your hardware v Customer replaceable units CRUs Some parts o...

Страница 51: ...s Service centers in certain countries might not be able to service all models of a particular machine type In addition some countries might have fees and restrictions that apply at the time of service To determine whether your system is eligible for IWS go to http www ibm com pc support and click Warranty lookup Purchasing additional services During and after the warranty period you can purchase ...

Страница 52: ... replace it with one that is at least functionally equivalent you may return it to your place of purchase and your money will be refunded Extent of Warranty The warranty does not cover the repair or exchange of a Machine resulting from misuse accident modification unsuitable physical or operating environment improper maintenance by you or failure caused by a product for which IBM is not responsibl...

Страница 53: ...s involve the removal of parts and their return to IBM A part that replaces a removed part will assume the warranty service status of the removed part Before IBM or your reseller exchanges a Machine or part you agree to remove all features parts options alterations and attachments not under warranty service You also agree to 1 ensure that the Machine is free of any legal obligations or restriction...

Страница 54: ...JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU Governing Law Both you and IBM consent to the application of the laws of the country in which you acquired the Machine to govern interpret and enforce all of your and IBM s rights duties and obligations arising from or relating in any manner to the...

Страница 55: ...r arbitrators designated in conformity with those rules shall have the power to rule on their own competence and on the validity of the Agreement to submit to arbitration The arbitration award shall be final and binding for the parties without appeal and the arbitral award shall be in writing and set forth the findings of fact and the conclusions of law All proceedings shall be conducted including...

Страница 56: ...Act PEOPLE S REPUBLIC OF CHINA PRC Governing Law The following replaces this Section Both you and IBM consent to the application of the laws of the State of New York except when local law requires otherwise to govern interpret and enforce all your and IBM s rights duties and obligations arising from or relating in any manner to the subject matter of this Agreement without regard to conflict of law...

Страница 57: ...ich the warranty service is being provided except that in 1 Albania Bosnia Herzegovina Bulgaria Croatia Hungary Former Yugoslav Republic of Macedonia Romania Slovakia Slovenia Armenia Azerbaijan Belarus Georgia Kazakhstan Kyrgyzstan Moldova Russia Tajikistan Turkmenistan Ukraine and Uzbekistan the laws of Austria apply 2 Estonia Latvia and Lithuania the laws of Finland apply 3 Algeria Benin Burkin...

Страница 58: ...d to the total amount you paid for the Machine that is the subject of the claim For purposes of this item the term Machine includes Machine Code and Licensed Internal Code Applicability of suppliers and resellers unchanged FRANCE Limitation of Liability The following replaces the second sentence of the first paragraph of this Section In such instances regardless of the basis on which you are entit...

Страница 59: ...WAZILAND Limitation of Liability The following is added to this Section IBM s entire liability to you for actual damages arising in all situations involving nonperformance by IBM in respect of the subject matter of this Statement of Warranty will be limited to the charge paid by you for the individual Machine that is the subject of your claim from IBM UNITED KINGDOM Limitation of Liability The fol...

Страница 60: ...48 IBM xSeries 345 Type 8670 Installation Guide ...

Страница 61: ...S OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the informati...

Страница 62: ... Xeon Pentium III Xeon and Xeon are trademarks of Intel Corporation in the United States other countries or both Microsoft Windows and Windows NT are trademarks of Microsoft Corporation in the United States other countries or both UNIX is a registered trademark of The Open Group in the United States and other countries Java and all Java based trademarks and logos are trademarks or registered trade...

Страница 63: ...lude user manuals or all program functionality Electronic emission notices Federal Communications Commission FCC statement Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial envi...

Страница 64: ...conformity with the protection requirements of EU Council Directive 89 336 EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the product including the fitting of non IBM option cards This product has been tested an...

Страница 65: ...es 250 volts For units intended to be operated at 230 volts outside the U S Use a cord set with a grounding type attachment plug The cord set should have the appropriate safety approvals for the country in which the equipment will be installed IBM power cords for a specific country or region are usually available only in that country or region Table 7 Power cords IBM power cord part number Used in...

Страница 66: ...ingdom Yemen Zambia 14F0051 Liechtenstein Switzerland 14F0069 Chile Ethiopia Italy Libya Somalia 14F0087 Israel 1838574 Thailand 6952301 Bahamas Barbados Bermuda Bolivia Brazil Canada Cayman Islands Colombia Costa Rica Dominican Republic Ecuador El Salvador Guatemala Guyana Haiti Honduras Jamaica Japan Korea South Liberia Mexico Netherlands Antilles Nicaragua Panama Peru Philippines Saudi Arabia S...

Страница 67: ...roller 24 LSI Logic Configuration Utility 23 ServeRAID programs 23 ServerGuide Setup and Installation CD 23 Configuration Setup Utility program 23 configuring your server 23 connectors adapter 6 connectors continued cable 18 DIMMs 10 external 18 front 18 microprocessor 12 rear 18 VRM 12 cooling 2 D DC power LED 19 DIMM See memory module diskette drive activity LED 19 problem 30 specifications 2 di...

Страница 68: ...ic Configuration Utility program 25 M major components 4 memory problems 31 specifications 2 Web site 9 memory module installing 9 order of installation 10 specifications 2 supported 9 microprocessor air baffle 13 heat sink 15 installing 12 problem 31 specifications 2 VRM 14 monitor problems 31 mouse problems 31 N notes important 50 notices electronic emission 51 FCC Class A 51 used in this book 3...

Страница 69: ...9 Setup and Installation CD 23 shield power control button 21 shutting down the server 22 size 2 software problems 33 solving problems 27 specifications 2 starting the server 21 static electricity 6 status LEDs 20 stopping the server 22 system error LED 19 system identification LED 20 system reliability 5 T temperature 2 thermal material heat sink 15 top cover 4 trademarks 50 troubleshooting chart...

Страница 70: ......

Страница 71: ...IBM Part Number 48P9726 Printed in the United States of America 48P9714 ...

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