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Страница 1: ...he server start correctly Yes No Go to the Server Support flow chart on the reverse side of this page Start the server Did the server start correctly Yes No Cable the server and options then restart t...

Страница 2: ...ify that all optional devices you installed are on the ServerProven list at http www ibm com servers eserver serverproven compat us Is the server working correctly Is the problem solved Hardware or so...

Страница 3: ...System x3200 Type 4362 and 4363 Installation Guide...

Страница 4: ...ge 75 and the Warranty and Support Information document on the IBM System x Documentation CD Fifth Edition March 2008 Copyright International Business Machines Corporation 2008 All rights reserved US...

Страница 5: ...d disk drive 22 Power and signal cables for internal drives 24 Installing an adapter 25 Cabling the optional ServeRAID 8s controller 28 Installing the simple swap SATA cable 28 Installing the hot swap...

Страница 6: ...d information from the World Wide Web 74 Software service and support 74 Hardware service and support 74 IBM Taiwan product service 74 Appendix B Notices 75 Trademarks 75 Important notes 76 Product re...

Страница 7: ...n tuotteen lue turvaohjeet kohdasta Safety Information Avant d installer ce produit lisez les consignes de s curit Vor der Installation dieses Produkts die Sicherheitshinweise lesen Prima di installar...

Страница 8: ...tion book For example if a caution statement begins with a number 1 translations for that caution statement appear in the IBM Safety Information book under statement 1 Be sure to read all caution and...

Страница 9: ...quipment when there is evidence of fire water or structural damage v Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instruc...

Страница 10: ...thium battery replace it only with the same module type made by the same manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not v Throw or immerse...

Страница 11: ...he device v Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure DANGER Some laser products contain an embedded Cl...

Страница 12: ...n the device and the power switch on the power supply do not turn off the electrical current supplied to the device The device also might have more than one power cord To remove all electrical current...

Страница 13: ...ect a problem with one of these parts contact a service technician Statement 12 CAUTION The following label indicates a hot surface nearby Statement 13 DANGER Overloading a branch circuit is potential...

Страница 14: ...Statement 15 CAUTION Make sure that the rack is secured properly to avoid tipping when the server unit is extended xii System x3200 Type 4362 and 4363 Installation Guide...

Страница 15: ...index html select System 4362 or 4363 from the Hardware list and click Go For firmware updates click the Download tab For documentation updates click the Install and use tab and click Product document...

Страница 16: ...el Model number and serial number Important The server keys cannot be duplicated by a locksmith If you lose them order replacement keys from the key manufacturer The key serial number and the telephon...

Страница 17: ...Browser v If Autostart is enabled insert the CD into the CD drive The Documentation Browser starts automatically v If Autostart is disabled or is not enabled for all users use one of the following pr...

Страница 18: ...tices provide important tips guidance or advice v Important These notices provide information or advice that might help you avoid inconvenient or problem situations v Attention These notices indicate...

Страница 19: ...rial ports v One parallel port v Four port Serial ATA controller v One internal SAS port mini PCI slot v Six Universal Serial Bus USB v2 0 ports two on front and four on rear v Keyboard port v Mouse p...

Страница 20: ...p components See the instructions for removing or installing a specific hot swap component for any additional procedures that you might have to perform before you remove or install the component The f...

Страница 21: ...ure that the server is working correctly Start the server and make sure that the operating system starts if an operating system is installed or that a 19990305 error code is displayed indicating that...

Страница 22: ...the server cover before turning on the server Operating the server for extended periods of time more than 30 minutes with the server cover removed might damage server components When installing the s...

Страница 23: ...m when you work inside the server with the power on v Handle the device carefully holding it by its edges or its frame v Do not touch solder joints pins or exposed circuitry v Do not leave the device...

Страница 24: ...its side 4 Unlock the side cover then press the cover release latch down as indicated by the two arrows on the latch Cover release latch Key lock 5 Lift the side cover off the server and set it aside...

Страница 25: ...el you do not have to remove the side cover However the side cover must be unlocked To remove the two piece bezel complete the following steps 1 Unlock the side cover 2 Remove the side cover see Remov...

Страница 26: ...then rotate the upper bezel to the right side of the server to disengage the two right side tabs from the chassis Set the upper bezel aside For instructions for reinstalling the two piece bezel see Re...

Страница 27: ...ystem x Documentation CD v For two way memory interleaving DIMMs must be installed in matched pairs If one DIMM is installed in the DIMM 1 connector when you install an additional DIMM it must be inst...

Страница 28: ...op which might result in the loss of data To avoid this potential problem always use an electrostatic discharge wrist strap or other grounding system when working inside the server with the power on T...

Страница 29: ...rface on the server Then remove the new DIMM from the package 7 Turn the DIMM so that the DIMM keys align correctly with the slot 8 Insert the DIMM into the connector by aligning the edges of the DIMM...

Страница 30: ...talling a SAS or SATA device be sure to set the SAS or SATA ID for that device v Optional external USB diskette drives tape drives CD drives CD RW drives DVD CD RW combo and multiburner drives are exa...

Страница 31: ...pheral devices and disconnect the power cords and all external cables 3 Remove the side cover see Removing the side cover on page 10 4 Remove the two piece bezel see Removing the two piece bezel on pa...

Страница 32: ...6 Touch the static protective package that contains the drive to any unpainted metal surface on the server then remove the drive from the package and place it on a static protective surface 7 Set any...

Страница 33: ...stalling a tape drive Tape drive EMC shield Drive retainer clip To install a tape drive complete the following steps 1 Read the safety information that begins on page v and Installation guidelines on...

Страница 34: ...come with hot swap SAS or hot swap SATA hard disk drives Before you install a hot swap hard disk drive read the following information v The hot swap drives must be either all SAS hard disk drives or...

Страница 35: ...n e Check the hard disk drive status indicator to make sure that the hard disk drive is operating correctly You might have to restart the server before the drive is recognized If the amber hard disk d...

Страница 36: ...e bay 5 1 Drive bay 6 2 Drive bay 7 3 Installing a simple swap SATA hard disk drive Some server models come with simple swap SATA hard disk drives which are accessible from the front of the server Bef...

Страница 37: ...ve surface 6 Align the drive assembly with the guide rails in the bay the connector end of the drive goes in first 7 Pull the loops of the drive assembly toward each other then carefully slide the dri...

Страница 38: ...t parallel IDE SATA SAS and diskette drives to the system board Two or three types of signal cables come with the server IDE The wider IDE signal cable has three connectors One of these connectors is...

Страница 39: ...ector on the system board For additional information see the documentation that comes with this adapter v When you start the server for the first time after you install a Remote Supervisor Adapter II...

Страница 40: ...h the adapter Route the adapter cables before you install the adapter 4 Follow the instructions that come with the adapter to set jumpers or switches if any 5 Rotate the rear adapter retention bracket...

Страница 41: ...the server Incomplete installation of an adapter might damage the system board or the adapter 10 Install an expansion slot screw at the rear of the adapter 11 If you are installing a full length adapt...

Страница 42: ...ched devices then disconnect all power cords and external cables 3 Unlock and remove the side cover see Removing the side cover on page 10 4 Remove the front system fan assembly a Disconnect the fan a...

Страница 43: ...toward the backplate Do not fully close the fan assembly b Route the 4 drop end of the combination signal and power cable through one of the slots on the edge of the fan assembly then route the hard d...

Страница 44: ...onnected for later installation b Press and hold the drive cage release tab on the side of the drive cage then rotate the drive cage out of the chassis until the retaining tab on top of the cage locks...

Страница 45: ...otate the drive cage back into the server until it stops then press and hold the retaining tab on top of the drive cage while rotating the drive cage into the chassis until it locks into place 8 Recon...

Страница 46: ...ssis a Insert the two right side tabs on the upper bezel into the matching holes on the right side of the chassis b Rotate the upper bezel to the left side of the chassis and press the bezel clips int...

Страница 47: ...ssis a Insert the two bottom tabs on the lower bezel into the matching holes in the front of the chassis b Tilt the top of the lower bezel into position on the chassis until the lower bezel locks secu...

Страница 48: ...that all cables adapters and other components are installed and seated correctly and that you have not left loose tools or parts inside the server Also make sure that all internal cables are correctly...

Страница 49: ...lue cable end to a blue connector on the panel a red cable end with a red connector and so on The following illustration shows the input output I O connectors on the rear of the server Mouse Keyboard...

Страница 50: ...tion settings See Chapter 4 Configuring the server on page 43 for additional information Some devices have device drivers that you must install For information about installing device drivers see the...

Страница 51: ...flash if the system is turned off and the power cord is still attached to the server Note If this LED is off it does not mean that there is no electrical power in the server The LED might be burned ou...

Страница 52: ...the associated hard disk drive is in use When the drive is removed this LED also is visible on the hard disk drive backplane next to the drive connector The backplane is the printed circuit board behi...

Страница 53: ...ower cord connector Connect the power cord to this connector Serial 2 connector Connect a 9 pin serial device to this connector Mouse connector Connect a mouse device to this connector Keyboard connec...

Страница 54: ...can respond to remote requests to turn on the server Turning on the server Approximately 20 seconds after the server is connected to ac power the power control button becomes active and you can turn o...

Страница 55: ...er can be turned off in any of the following ways v You can turn off the server from the operating system if your operating system supports this feature After an orderly shutdown of the operating syst...

Страница 56: ...42 System x3200 Type 4362 and 4363 Installation Guide...

Страница 57: ...Broadcom NetXtreme Gigabit Ethernet Boot Agent from the Configuration Setup Utility program For information see Enabling the Broadcom NetXtreme Gigabit Ethernet Boot Agent on page 44 v Broadcom NetXt...

Страница 58: ...y menu 3 Follow the instructions on the screen Using the Boot Menu program The Boot Menu program is a built in menu driven configuration utility program that you can use to temporarily redefine the fi...

Страница 59: ...1 Go to http www ibm com servers eserver support xseries index html 2 From the Hardware list select System x3200 and click Go 3 Click the Install and use tab 4 Click Product documentation LSI Configu...

Страница 60: ...they all have the capacity of the smallest hard disk drive v If you use an integrated SAS SATA controller with RAID capabilities to configure a RAID 1 mirrored array after you have installed the oper...

Страница 61: ...n you are using the ServerGuide Setup and Installation CD For more information see ServerGuide problems on page 59 v Troubleshooting tables These tables list problem symptoms and steps to correct the...

Страница 62: ...field replaceable units FRU v If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Error code Description Action 062 Three...

Страница 63: ...at the following components a Battery b Failing device if the device is a FRU the device must be reseated by a trained service technician only 3 Replace the following components one at a time in the o...

Страница 64: ...rvisor Adapter II SlimLine 184 Power on password damaged 1 Run the Configuration Setup Utility program select Load Default Settings and save the settings 2 Reseat the battery 3 Replace the following c...

Страница 65: ...e 301 from being displayed during startup 2 Reseat the keyboard cable 3 Replace the following components one at a time in the order shown restarting the server each time a Keyboard b Trained service t...

Страница 66: ...orrect 2 Trained service technician only Replace the system board 178x Fixed disk error Note x is the drive that has the error 1 Run the hard disk drive diagnostic tests on drive x see Running the dia...

Страница 67: ...e sure that the startup boot device is positioned early in the scanning order For information about the scanning order see the User s Guide on the IBM System x Documentation CD 3 Make sure that the se...

Страница 68: ...slot or device remove that device 2 If the error remains reseat the each adapter 3 Replace the following components one at a time in the order shown restarting the server each time a Failing PCI adap...

Страница 69: ...ined service technician Error code Description Action 1806 PCI built in self test failure 1 If the error code indicates a particular PCI or PCI E slot or device remove that device 2 Reseat the followi...

Страница 70: ...is installed 2 Run the hard disk drive diagnostic tests see Running the diagnostic programs in the Problem Determination and Service Guide on the IBM System x Documentation CD 3 Reseat the following...

Страница 71: ...the default settings see Starting the Configuration Setup Utility program on page 44 2 Reseat the following components a DVD drive cable b DVD drive c System board 3 Replace the components listed in...

Страница 72: ...the microprocessor 2 Replace the following components one at a time in the order shown restarting the server each time a Trained service technician only Microprocessor b Trained service technician on...

Страница 73: ...server model in the order shown restarting the server each time v Hot swap models a Hard disk drive b Hard disk drive backplane c SAS SATA controller v Simple swap models a Hard disk drive b Hard dis...

Страница 74: ...s supported no logical drive is defined RAID servers Run the ServerGuide program and make sure that setup is complete Troubleshooting tables Use the following tables to find solutions to problems that...

Страница 75: ...alled for the CD or DVD drive 2 Run the CD or DVD drive diagnostic programs 3 Reseat the CD or DVD drive cable 4 Replace the following components one at a time in the order shown restarting the server...

Страница 76: ...suggested actions in the order in which they are listed in the Action column until the problem is solved v See the parts listing in the Problem Determination and Service Guide to determine which comp...

Страница 77: ...e Running the diagnostic programs in the Problem Determination and Service Guide on the IBM System x Documentation CD Note Use the SCSI Attached Disk test for drives that are part of RAID arrays Use t...

Страница 78: ...301 from being displayed during startup 3 If a USB hub is in use disconnect the USB device from the hub and connect it directly to the server 4 Replace the following components one at a time in the or...

Страница 79: ...entation CD 4 Make sure that there is no memory mismatch when the server is over the minimum memory configuration one 512 MB DIMM and that you have installed the correct number of DIMMs see the User s...

Страница 80: ...no power to the server see Power problems on page 69 v The monitor cables are connected correctly v The monitor is turned on and the brightness and contrast controls are adjusted correctly v Other tha...

Страница 81: ...r monitors can cause screen jitter or wavy unreadable rolling or distorted screen images If this happens turn off the monitor Attention Moving a color monitor while it is turned on might cause screen...

Страница 82: ...com servers eserver serverproven compat us v You followed the installation instructions that came with the device and the device is installed correctly v You have not loosened any other installed dev...

Страница 83: ...utlet v The server contains the correct type of DIMMs v The DIMMs are correctly seated v The LEDs on the power supply do not indicate a problem v The microprocessor is correctly installed 3 Reseat the...

Страница 84: ...s FRU v If an action step is preceded by Trained service technician only that step must be performed only by a trained service technician Symptom Action The number of serial ports that are identified...

Страница 85: ...comes with the software for a description of the messages and suggested solutions to the problem 3 Contact your place of purchase of the software Universal Serial Bus device problems v Follow the sugg...

Страница 86: ...t LED System power LED DASD fan error LED DIMM 1 error LED DIMM 2 error LED DIMM 3 error LED DIMM 4 error LED Use the system board LEDs to diagnose system errors An error LED is lit to indicate a prob...

Страница 87: ...device drivers or to submit a request for information You can solve many problems without outside assistance by following the troubleshooting procedures that IBM provides in the online help or in the...

Страница 88: ...sl products For more information about Support Line and other IBM services see http www ibm com services or seehttp www ibm com planetwide for support telephone numbers In the U S and Canada call 1 80...

Страница 89: ...CLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certai...

Страница 90: ...marks of Red Hat Inc in the United States and other countries Other company product or service names may be trademarks or service marks of others Important notes Processor speeds indicate the internal...

Страница 91: ...found on IBM s Internet site at http www ibm com ibm environment products prp shtml Esta unidad debe reciclarse o desecharse de acuerdo con lo establecido en la normativa nacional o local aplicable I...

Страница 92: ...tential effects of EEE on the environment and human health due to the potential presence of hazardous substances in EEE For proper collection and treatment contact your local IBM representative Batter...

Страница 93: ...nd grounded cables and connectors must be used in order to meet FCC emission limits IBM is not responsible for any radio or television interference caused by using other than recommended cables and co...

Страница 94: ...nd found to comply with the limits for Class A Information Technology Equipment according to CISPR 22 European Standard EN 55022 The limits for Class A equipment were derived for commercial and indust...

Страница 95: ...lity program 43 LSI 43 configuration programs continued LSI Configuration Utility 43 Configuration Setup Utility program 44 configurations programs Broadcom NetXtreme Gigabit Ethernet controller 43 co...

Страница 96: ...er configuring 45 expansion slots 5 25 26 external connectors 39 F FCC Class A notice 79 features server 5 filler panel hard disk drive bay 6 removable media drive bay 6 17 19 filler panel continued r...

Страница 97: ...tive 9 optional devices adapters 25 26 connectors 39 optional devices continued drives 16 installing 7 memory modules 13 order of installation hard disk drives 22 memory modules 13 15 P parallel conne...

Страница 98: ...lems 47 specifications 5 starting Configuration Setup Utility program 44 statements and notices 4 static electricity 9 static sensitive devices handling 9 status LEDs 37 system board LEDs 72 memory co...

Страница 99: ......

Страница 100: ...Part Number 43W6955 Printed in USA 1P P N 43W6955...

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