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© Copyright IBM Corp. 1999-2002

77

Troubleshooting Guide

Problem

Possible Solution

ViaVoice will not install. Are you running 

Mac OS X

? If not, you must upgrade 

before proceeding.

You must install this application on the OS boot volume 

and have Administrator privileges.

I cannot use ViaVoice.

You must complete the Audio Setup and SetupAssistant 

functions to create a User and Voice Model prior to 

using ViaVoice.

My voice is not being 

recognized well.

Are you using the correct microphone? Only 

USB

 

digital

 microphones are supported. ViaVoice does not 

support 

Analog

 microphones.

Run the SetupAssistant again to ensure your audio is 

working correctly and possible read an additional story.

ViaVoice recognizes 

voice commands as text.

Check that speech mode you are using on the 

VoiceCenter supports commands. 

Use an Attention Word.

In 

Commands Preferences

, select the 

Require 

Attention Word

 checkbox, and use the default word 

“Computer” (or another word of your choice) before 

speaking voice commands.

ViaVoice is having a 

problem recognizing 

some words.

Be sure to correct your misrecognized words 

while

 

dictating. The more you train ViaVoice to understand 

your voice, the better your recognition. Also, you can re-

train the pronunciation for voice commands and macros.

The system 

misrecognizes macro 

names.

Re-train the pronunciation for the macro name using the 

Macro Editor

 or the 

Train Word

 window. 

Getting Help

Getting Help

Содержание ViaVoice Simply Dictation for Mac OS X

Страница 1: ...ViaVoice Simply Dictation for Mac OS X User s Guide...

Страница 2: ...IBM PSG Sales 1 800 426 7235 should be returned directly to them To receive your refund directly from us you will need to first obtain a Return Authorization Form The form is available by calling 1 80...

Страница 3: ...e 33 Users and Voice Models 33 Using the ViaVoice SetupAssistant 33 Audio Setup Assistant 34 Analyze My Voice Assistant 34 Creating a Voice Model 34 Analyze My Documents 35 Dictating with ViaVoice 37...

Страница 4: ...I Say Window 67 What Can I Say Window Components 68 Training a Word or Phrase 68 Recording a Pronunciation 69 Training a Command 69 The Correction Window 70 Correction Window Components 71 The Histor...

Страница 5: ...ck Setup Guide section may be sufficient to get you well on your way especially if you are upgrading from a previous version of ViaVoice It is recommended however that you follow the lessons in the Qu...

Страница 6: ...ents Using detailed graphics and callouts this chapter is designed to introduce the main components of the ViaVoice application VoiceCenter SpeakPad ViaVoice Preferences CommandCenter What Can I Say w...

Страница 7: ...ber when saying a voice command For example for the voice command MOVE UP 1 to 20 LINES you could say MOVE UP 2 LINES TIP TIP TIP TIP Useful information such as shortcuts and other time saving methods...

Страница 8: ...our computer by selecting a destination disk accepting license agreements etc 5 Complete the Program Registration form now or at a later time 6 Follow the steps provided by the ViaVoice SetupAssistant...

Страница 9: ...ers with Administrator privileges can install ViaVoice so make sure you have your Administrator password handy This program must be installed on the OS boot volume Consult the ReadMe file for informat...

Страница 10: ...through the necessary steps for a successful setup Consult the ReadMe file for information about using previous versions of ViaVoice and other information To begin the installation 1 Insert the ViaVoi...

Страница 11: ...6 Click Continue The Important Information window appears 7 Read the information supplied and click Continue to move to the next step The Software License Agreement window appears 8 Read the terms of...

Страница 12: ...ion window appears 11 Click the appropriate disk icon to select a Destination volume 12 Click Continue The ViaVoice Easy Install window appears 13 Click Install to perform a basic installation of the...

Страница 13: ...mpted to go back and correct it In that event click Go back to return to the previous window and or exit the installer until the situation is resolved 15 Click Close when the message The software was...

Страница 14: ...ation issues see the Troubleshooting Guide on page 77 If you have a backed up user and then uninstall ViaVoice for Mac OS X you can import that same backed up user folder if you decide to re install V...

Страница 15: ...lly the first time you start ViaVoice It also opens each time a new Voice Model is created When you want to adjust audio settings or analyse your voice for greater accuracy you can also access this co...

Страница 16: ...igured your audio hardware and completed all the tests do the following 1 Click the right arrow to continue on to Analyze My Voice 2 Follow the on screen instructions For more information see ViaVoice...

Страница 17: ...tes A progress meter will indicate the remaining processing time To improve your voice recognition accuracy you can activate this Assistant later and complete the second part of the story or read a ne...

Страница 18: ...top To learn how to start and use the Analyze My Documents Assistant at a later time see Analyze My Documents on page 35 Congratulations You are ready to start using ViaVoice The next section is desig...

Страница 19: ...ve on your desktop The VoiceCenter icon is located in the ViaVoice folder inside your Mac OS X Applications folder Take a moment now to become familiar with these components The ViaVoice Folder In thi...

Страница 20: ...lick once on the VoiceCenter drawer handle to open and access many ViaVoice components and preferences The speech mode default is Dictation and Command since this is the mode you use most frequently T...

Страница 21: ...Another way is to dictate into another application instead of SpeakPad This process is called DSR short for Dictation Stream Redirection Using this method you can dictate directly into most text based...

Страница 22: ...l pace and tone of voice 1 If SpeakPad is already open skip to step 2 Open SpeakPad and click the button to turn the microphone on You can also place your mouse over the Speech Mode button on the Voic...

Страница 23: ...When asked to save your first document click Don t Save You will learn about saving files later Congratulations You are now using the latest technology in speech recognition You are also on your way...

Страница 24: ...oice as well as other ways to augment your vocabulary through the use of word correction and training If someone else uses ViaVoice during your User login session it may alter your files and thus redu...

Страница 25: ...tter recognize your speech patterns Practicing Dictation 1 Open VoiceCenter from the ViaVoice folder 2 Place your mouse over the Speech Mode button on the VoiceCenter to see the tool tip and ensure th...

Страница 26: ...is way ViaVoice distinguishes commands from dictation With ViaVoice you can select the process that is easier for you applying special formats while you dictate or after text has been entered The foll...

Страница 27: ...ognized by ViaVoice The process of correcting your dictation is dynamic in other words while you correct you also help ViaVoice to learn how to identify your own particular speech pattern and add each...

Страница 28: ...it easier to select and correct Displaying the Correction Window 1 Place your cursor in the SpeakPad window to give the window focus SAY It s easy to correct mistakes with ViaVoice PERIOD 2 From Speak...

Страница 29: ...ure out what you were dictating when you are correcting misrecognized text You can hear the text you dictated read back in your own voice in SpeakPad 1 Highlight the desired text 2 Select Playback Sel...

Страница 30: ...s On applications with copy and selection capabilities the Read Selection menu item reads the text using the voice currently selected in the Voices panel in ViaVoice Preferences For more information s...

Страница 31: ...elcome Welcome Welcome Welcome Closing ViaVoice 1 When you have finished with this tutorial SAY QUIT SPEAKPAD Or you can select Quit SpeakPad from the menu 2 ViaVoice will prompt you to save the speec...

Страница 32: ...e SpeakPad Help menu by using the voice command SAY INFORMATION CENTRAL or by clicking the ViaVoice Help link in the Mac OS X Help Center Viewing the PDF Files The following files are available in the...

Страница 33: ...ly in background noise you should create a different Voice Model for each location For example you can create a Home Voice Model and an Office Voice Model Open the ViaVoice UserSettings window to crea...

Страница 34: ...es are designed to help you obtain the best possible results from your ViaVoice experience If you would like to get better acquainted with the ViaVoice menu tools and other components such as UserSett...

Страница 35: ...32 Viewing the Help Files...

Страница 36: ...Guide Using the ViaVoice SetupAssistant The components of the ViaVoice SetupAssistant include the following Audio Setup Analyze My Voice Analyze My Documents The ViaVoice SetupAssistant starts when yo...

Страница 37: ...r recognition accuracy As you read a story ViaVoice learns how you pronounce words You can create more than one Voice Model if you are going to be dictating in different environments with different ba...

Страница 38: ...he Assistant allows you to restart at the point you left off The window also shows you the percentage of the story already processed Analyze My Documents One of the best ways to increase your personal...

Страница 39: ...l order The Frequency column shows the number of times each word appears in the document sorted numerically beginning with the highest number of occurrences To view the different contexts for a partic...

Страница 40: ...ogy This integration provides a simple and seamless way to dictate and edit text Additionally correction is only available in SpeakPad Once you dictate into SpeakPad you can easily edit format and tra...

Страница 41: ...0 Correcting Text in SpeakPad Correcting words as you dictate in SpeakPad updates your personal vocabulary which helps improve recognition accuracy by immediately teaching ViaVoice new words and phras...

Страница 42: ...e word you spelled you will be prompted to record a pronunciation for it Follow the on screen instructions to train the word For more information see Recording a Pronunciation on page 69 Removing a mi...

Страница 43: ...tions save the text or close SpeakPad You can specify the transfer text settings from the Other tab in SpeakPad Preferences For more information see SpeakPad Preferences on page 60 Using Dictation Str...

Страница 44: ...diting and text formatting voice commands look in the What Can I Say window For more information see Navigating With Commands in SpeakPad on page 45 Dictating Punctuation Use commands for punctuation...

Страница 45: ...not run the words together as at first you might tend to speak quickly Be patient and slow down a bit Over time you will find that you can increase your rate of speaking with no loss of accuracy as lo...

Страница 46: ...or more spell mode commands Use any of the methods below to spell out letters Spelling with letters Say any letter of the alphabet to spell out words Spelling with the Phonetic Alphabet Say any letter...

Страница 47: ...ding upon the surrounding words in that sentence Select the desired format for the Date Time Currency and Measures from the Then You Get column EXAMPLE SAY I sold three feet of rope on November third...

Страница 48: ...ere are multiple words 3 Pause briefly after you say the voice command then continue dictating your text This way ViaVoice can translate your speech into a voice command If ViaVoice recognizes your vo...

Страница 49: ...s can perform any function that is scriptable on your computer The name of the script becomes a voice command that ViaVoice executes when you say it thereby speech enabling your favourite application...

Страница 50: ...ilable voice commands To display the What Can I Say window SAY WHAT CAN I SAY Or you can select this item from the VoiceCenter drawer menu Some voice commands displayed in the What Can I Say window ha...

Страница 51: ...d voice read the text aloud 1 Highlight some dictated text 2 SAY PLAY THIS or select the Playback Selection menu item from the Dictation menu 3 You now hear your recorded voice played back 4 Select St...

Страница 52: ...Vocabulary it shows you all of the words you have added to your personal vocabulary Words shown in this window were added during dictation correction or when creating voice commands 1 SAY MANAGE MY VO...

Страница 53: ...e command What Appears The text displayed for the macro Join To Selects the spacing option for displaying the macro Formatting of Next Word Selects options for the words that follow the macro Creating...

Страница 54: ...le the following text was used to create a dictation macro and named my closing Mr Mrs Example 1234 Happy Lane Anywhere USA 56789 To insert this macro say the macro name SAY my closing The system will...

Страница 55: ...l from the list Backing Up a User If you use more than one computer you might want to copy your personal speech files from one computer to another You do this by backing up your user data on one compu...

Страница 56: ...53 Managing ViaVoice Users...

Страница 57: ...iaVoice Preferences Includes the settings used to customize ViaVoice components For more information see ViaVoice Preferences on page 63 CommandCenter Allows you to switch between the What Can I Say C...

Страница 58: ...peech enabled Microphone Button Click to turn ON or OFF Speech Mode Buttons Switches between the three speech modes Dictation Command and Dictation and Command The default is Dictation and Command mod...

Страница 59: ...a list of available voice commands Correction Displays the Correction window Preferences Use to customize functions of ViaVoice Macros Displays the Macro Editor window so you can create and edit dict...

Страница 60: ...ceCenter you can change the view There are three views available Zoomed In Zoomed Out and Minimized The default for the VoiceCenter is the Zoomed Out view To switch between views click the correspondi...

Страница 61: ...iceCenter Preferences panel appears 3 Make the desired changes to the following settings Speech Mode Select the speech mode you prefer at start up Command or Dictation and Command Window Adjust the sl...

Страница 62: ...ave your document saved automatically Enter the desired time interval in the minutes text box We suggest you select this checkbox to have your documents analyzed every time you save which updates your...

Страница 63: ...ext in SpeakPad on page 48 Read Selection Stop Reading This option reads any text you have highlighted in a computer generated voice You can use this feature to help you proofread your documents For m...

Страница 64: ...ation session information it can be quite large and take a while to save It can also take a while to re open To save your dictated text follow these steps 1 Click File and select Save or Save As 2 In...

Страница 65: ...oice Preferences 1 In the VoiceCenter drawer menu click the Preferences button The ViaVoice Preferences window appears 2 To modify any settings click any icon to open the desired panel and make your c...

Страница 66: ...voice command WAKE UP You can click the microphone button to turn it back on To Activate Speech Select this checkbox to turn the microphone on or off by pressing a hot key Choose the function key F1 F...

Страница 67: ...he voice that reads your text and hear a sample played From the Speech Pitch and Voice Quality tabs adjust the sliders until you reach the desired settings From the Options tab select the hot key for...

Страница 68: ...Window tab found in ViaVoice Preferences by clicking on the CmdCenter icon The What Can I Say Correction and History tabs only allow you to modify the default Font settings 1 Click Set and select a ne...

Страница 69: ...se any of the folders in the window To display the What Can I Say window SAY WHAT CAN I SAY Alternatively you can select this item from the VoiceCenter drawer menu Some voice commands displayed in the...

Страница 70: ...n and need to be trained are marked with the word UNTRAINED after the voice command Select the voice command and then select the Train This menu item from the View menu The Train Word window is used t...

Страница 71: ...field Recording a Pronunciation 1 If the word does not sound like it is written type the word or phrase the way that you pronounce it in the Sounds like spelling field Remember to place a hyphen betw...

Страница 72: ...or let the recorder stop automatically when you finish speaking 5 If you want to check the quality of your recording click the Play triangle button 6 Click DONE when you have trained the selected voic...

Страница 73: ...rmat and other settings for the selected word or phrase Add Word Or Phrase Opens the Train Word window and corrects individual words or words as a phrase It is recommended that you use this setting on...

Страница 74: ...N HISTORY WINDOW ViaVoice SetupAssistant ViaVoice users must create their own Voice Model for each User of the application The speech recognition engine needs to understand the natural differences bet...

Страница 75: ...n any of the other assistants individually at any time such as when you need help with any audio or to learn proper microphone positioning 1 Open the SetupAssistant from the ViaVoice drawer or click t...

Страница 76: ...Voice UserSettings window User Name Select a User Backup User Click this button to backup the User speech files If you have a backed up user and then uninstall ViaVoice for Mac OS X you can import tha...

Страница 77: ...confirm that you want to delete the selected Voice Model Then ViaVoice enables the next available Voice Model for the same User You cannot delete a Voice Model for a User who has only one Model Rename...

Страница 78: ...76 ViaVoice UserSettings...

Страница 79: ...ensure your audio is working correctly and possible read an additional story ViaVoice recognizes voice commands as text Check that speech mode you are using on the VoiceCenter supports commands Use a...

Страница 80: ...ntral button in the VoiceCenter drawer menu or click the Question mark button and select ViaVoice Help from the HelpCenter window where applications that contain a help file are listed as shown below...

Страница 81: ...n screen instructions to import the user For more information see ViaVoice UserSettings on page 74 2 From the ViaVoice application CD double click the Un installer icon and follow the on screen instru...

Страница 82: ...r e mailing a message to technical support you must have the following information readily available Your name and Technical Support ID see the label on the back cover of this book Information about y...

Страница 83: ...r support for the US English version of ViaVoice send your e mail to vvmacus uk ibm com Be sure to include in your e mail all of the information shown in Information Required Before You Contact Techni...

Страница 84: ...ng Help Microphone Support Refer to the warranty information that came with the microphone you purchased Any information concerning the microphone functionality or claims related to the product should...

Страница 85: ...er in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to IBM Director of Licensing IBM Corporation North Castle D...

Страница 86: ...the mutual use of the information which has been exchanged should contact IBM Corporation Department TL3 3039 Cornwallis Road Research Triangle Park NC 27709 2195 USA Such information may be availabl...

Страница 87: ...ted States or other countries or both Apple AppleScript Mac and Macintosh are trademarks of Apple Computer Inc registered in the U S and other countries Microsoft is a registered trademark of Microsof...

Страница 88: ...86 Notes Notes...

Страница 89: ...rection window 24 38 hands free correction 38 playback text 25 tips 29 Correction window 70 available commands 39 components 71 delayed correction 38 displaying Correction window 24 creating macros 50...

Страница 90: ...g 77 uninstalling 79 voice model 11 introduction 1 L list of voice commands 47 M Mac about ViaVoice 5 administrator password 5 7 applications folder 15 help 78 multiusers 5 33 quit ViaVoice 27 system...

Страница 91: ...umber 80 technical support 80 telephone numbers 81 text editing 41 text formatting 22 41 tips 29 tool tips 58 topics 75 training commands 69 training ViaVoice 11 troubleshooting 77 U uninstalling 79 u...

Страница 92: ...UserSettings 74 views 57 58 vocabularies 13 75 voice model 33 52 Voice preference 49 voice selection 26 VoiceCenter 56 web site 80 web support 81 What Can I Say window 26 47 ViaVoice Preferences micro...

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