IBM Europe, Middle East, and Africa Hardware
Announcement ZG14-0114
IBM is a registered trademark of International Business Machines Corporation
36
Usage plan machine
No
IBM hourly service rate classification
Two
When a type of service involves the exchange of a machine part, the replacement
may not be new, but will be in good working order.
Maintenance service offerings
These machines are eligible under terms and conditions of IBM ServiceElite, the IBM
Enterprise Service Agreement (ESA), or the IBM Maintenance Agreement. Consult
your IBM representative for details.
General terms and conditions
Field-installable features
Yes
Model conversions
No
Machine installation
Installation is performed by IBM. IBM will install the machine in accordance with the
IBM installation procedures for the machine. In the United States, contact IBM at
1-800-IBM-SERV (426-7378). In other countries, contact the local IBM office.
Some features are designated as customer setup, and customers are responsible for
installation according to the instructions IBM provides with the machine. Customer
requests for installation of items not covered in the installation guide may be
performed at IBM's hourly service rate designated for the machine.
Graduated program license charges apply
No
Licensed internal code and licensed machine code
This product does not contain Licensed Internal Code or Licensed Machine Code.
Other installed licensed code
IBM Machine Code is licensed for use by a customer on the IBM machine for
which it was provided by IBM under the terms and conditions of the IBM License
Agreement for Machine Code, to enable the machine to function in accordance with
its specifications, and only for the capacity authorized by IBM and acquired by the
customer. You can obtain the agreement at
•
http://www.ibm.com/servers/eserver/support/machine_warranties/
machine_code.html
Access to Machine Code updates is conditioned on entitlement and license validation
in accordance with IBM policy and practice. IBM may verify entitlement through
customer number, serial number, electronic restrictions, or any other means or
methods employed by IBM in its discretion.
You may also obtain updated code by contacting your IBM representative.
