The SCD is blank during normal operation.
Single-character display (SCD) codes
Table 39 on page 115 gives descriptions of the errors and messages that pertain to the drive. For
troubleshooting tips, see “Troubleshooting Guide” on page 77.
• Make note of the SCD error code before a cartridge is removed or the SCD error code is cleared.
• If an error occurred with a cartridge in the drive, eject the cartridge from the drive with the library
Management GUI (see “Locating Management functions” on page 65).
Attention: If the drive detects a permanent error and displays an error code other than SCD , it
automatically runs a drive dump. If you force a drive dump, the existing dump is overwritten and
data can be lost. After you force a drive dump, do not turn OFF the power to the drive or you might
lose the dump data.
Table 39. Error codes on the single-character display
Error code
Meaning
No error occurred and no action is required. This code displays when diagnostics finish
running and no error occurred.
Note: The single-character display is blank during normal operation of the tape drive.
Temperature problem. The tape drive detected that the recommended operating
temperature was exceeded.
Power problem. The tape drive detected that the externally supplied power is outside
the specified voltage limits (the tape drive is not operating).
Firmware problem. The tape drive determined that a firmware error occurred
Note: Do not force a new dump; the tape drive already created one.
Firmware or hardware problem. The tape drive determined that a firmware or tape drive
hardware failure occurred.
Note: Do not force a new dump; the tape drive already created one.
Tape drive hardware problem. The drive determined that a tape path or read/write error
occurred.
Notes:
• To prevent damage to the drive or tape, the tape drive does not allow a cartridge to be
inserted if the current cartridge was successfully ejected.
• Do not force a new dump; the tape drive already created one.
Tape drive or media error. The tape drive determined that an error occurred, but it
cannot isolate the error to faulty hardware or to the tape cartridge. Ensure that the tape
cartridge is the correct media type. See Appendix B, “LTO media,” on page 156.
Ensure tape drive is at the latest firmware version. See “Minimum firmware levels for
common library features” on page iii.
Tape drive or media error. The tape drive determined that an error occurred, but it
cannot isolate the error to faulty hardware or to the tape cartridge. Ensure that the tape
cartridge is the correct media type. See Appendix B, “LTO media,” on page 156.
Interface problem. The tape drive determined that a failure occurred in the tape drive
hardware or in the host bus.
Note: The error code clears 10 seconds after the drive detected the error.
Chapter 5. Troubleshooting 115
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