b.
No
–
Contact
your
IBM
service
representative.
a
storage
subsystem
profile,
and
save
the
storage
subsystem
support
data.
The
profile
and
support
data
are
helpful
when
troubleshooting
storage
subsystem
problems.
(For
information
about
printing
a
storage
subsystem
profile
and
saving
the
support
data,
refer
to
the
Subsystem
Management
window
online
help.)
Cache
memory
and
cache
battery
Each
RAID
controller
in
the
DS4800
Storage
Subsystem
contains
either
2
GB,
4
GB,
or
8
GB
of
cache
memory
to
store
read
and
write
operations.
(Both
RAID
controllers
in
the
DS4800
must
have
the
same
amount
of
cache
memory.)
The
interconnect-battery
unit
contains
two
Lithium
Ion
battery
packs
that
can
maintain
the
data
in
the
RAID
controller
caches
for
up
to
three
days
in
the
event
that
the
DS4800
Storage
Subsystem
loses
power.
Important:
Do
not
replace
the
battery
until
it
is
marked
failed
by
the
controller.
If
the
batteries
are
shown
as
expired,
use
the
reset
battery
age
function
in
the
SM
client
subsystem
management
window
to
reset
the
age.
Attention:
There
are
different
replacement
FRU
part
numbers
for
the
DS4800
controller
with
certain
cache
sizes.
The
DS4800
storage
subsystem
profile
has
the
information
on
the
installed
cache
memory
size
in
the
DS4800
controllers.
Refer
to
the
storage
subsystem
profile
and
see
for
the
correct
FRU
part
number
for
the
DS4800
controller.
In
addition,
the
DS4800
model
80A/H
has
different
replacement
FRU
part
numbers
than
the
DS4800
model
82A/H
controllers,
even
though
they
both
have
the
same
cache
size.
Cache
memory
Cache
memory
is
memory
on
the
RAID
controller
that
is
used
for
intermediate
storage
of
read
and
write
data
on
the
DS4800
RAID
controllers.
Using
cache
memory
can
increase
system
performance.
The
data
for
a
read
operation
from
the
host
might
be
in
the
cache
memory
from
a
previous
operation
(thus
eliminating
the
need
to
access
the
drive
itself),
and
a
write
operation
is
completed
when
it
is
written
to
the
cache,
rather
than
to
the
drives.
The
RAID
controller
has
a
Cache
Active
LED
that
displays
the
current
status
of
the
cache.
The
LED
is
on
if
there
is
data
in
the
cache,
and
it
is
off
if
there
is
no
data
in
the
cache.
If
caching
is
enabled
and
the
Cache
Active
LED
never
comes
on
during
I/O
activity,
it
indicates
one
of
the
following
conditions:
v
The
cache
memory
from
either
controller
A
or
controller
B
has
failed.
v
The
cache
sizes
in
controller
A
and
controller
B
are
not
the
same.
v
The
battery
has
failed.
(In
this
case,
one
or
both
of
the
green
Battery
LEDs
will
be
off
and
one
or
both
amber
Battery
Needs
Attention
LEDs
will
be
lit.)
Note:
Always
use
the
DS4000
Storage
Manager
client
to
check
your
cache
memory
settings
before
assuming
a
hardware
failure.
shows
the
locations
of
the
Cache
Active
LEDs
on
the
front
of
the
RAID
controllers.
Chapter
4.
Operating
the
storage
subsystem
137
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