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Table
39.
DS4800
Symptom-to-FRU
index
(continued)
Problem
indicator
Component
Possible
cause
Possible
solutions
The
DS4000
Storage
Manager
client
Enterprise
Management
window
sees
each
storage
subsystem
controller
as
an
independent
storage
subsystem
or
a
partially
managed
device.
Controller
If
this
condition
occurs
after
you
have
replaced
a
controller,
the
controller
firmware
for
the
replacement
controller
probably
failed
to
synchronize
with
the
firmware
on
the
existing
controller.
To
recover,
perform
the
following
steps:
1.
Remove
and
reinsert
the
controller
blade.
2.
Wait
5
minutes.
3.
Delete
the
controller
entry
with
the
incorrect
firmware
version
from
the
DS4000
Storage
Manager
Enterprise
Management
window.
4.
Add
the
controller
back
to
the
DS4000
Storage
Manager
Enterprise
Management
window
using
the
Add
Device
menu
option
in
the
Enterprise
Management
window.
5.
If
the
DS4000
Storage
Manager
client
Enterprise
Management
window
still
shows
each
storage
subsystem
controller
as
an
independent
storage
subsystem
or
a
partially
managed
device,
contact
IBM
support
for
instructions
on
how
to
force
firmware
synchronization
in
the
replacement
controller.
The
DS4800
has
been
powered
on
without
a
connection
to
at
least
one
storage
expansion
enclosure
populated
with
at
least
two
drives.
If
this
is
the
case,
power
off
the
DS4800
and
connect
at
least
one
storage
expansion
enclosure
populated
with
at
least
two
drives.
The
attached
storage
expansion
enclosures
and/or
drives
in
the
attached
storage
expansion
enclosures
are
not
certified
or
not
supported
by
the
DS4800.
The
DS4800
will
not
recognize
non-IBM
storage
expansion
enclosures
and
drive
models.
If
you
are
positive
that
storage
expansion
enclosures
and
drives
are
of
IBM
models,
obtain
the
DS4800
Subsystem
Profile
and
call
IBM
support.
Random
errors
Subsystem
Mid-plane
has
failed
Contact
IBM
Support.
Note:
If
you
cannot
find
the
problem
in
the
Symptom-to-FRU
index,
test
the
entire
system.
Parts
list
and
the
following
table
provide
a
parts
list
for
the
DS4800.
174
IBM
System
Storage
DS4800
Storage
Subsystem:
Installation,
User’s,
and
Maintenance
Guide
Содержание TotalStorage DS4800
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