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7.

   

If

 

you

 

have

 

not

 

yet

 

installed

 

Windows

 

2000

 

Service

 

Pack

 

4,

 

visit

 

the

 

Microsoft

 

Web

 

site

 

at

 

http://www.microsoft.com/windows2000/downloads/servicepacks

 

 

8.

   

Download

 

Windows

 

2000

 

Service

 

Pack

 

4

 

from

 

the

 

Web

 

site.

 

To

 

install

 

it,

 

follow

 

the

 

instructions

 

in

 

the

 

readme

 

file.

Note:

  

If

 

you

 

install

 

any

 

anti-virus

 

application

 

before

 

installing

 

the

 

service

 

pack,

 

uninstall

 

the

 

anti-virus

 

application.

 

After

 

installing

 

the

 

service

 

pack,

 

re-install

 

the

 

anti-virus

 

application.

 

 

9.

   

Visit

 

the

 

Lenovo

 

Web

 

site

 

at

 

http://www.lenovo.com/think/support/site.wss/TPAD-MATRIX.html

 

10.

   

Download

 

Intel

 

Matrix

 

Storage

 

Manager

 

Driver

 

from

 

the

 

Web

 

site.

 

To

 

install

 

it,

 

follow

 

the

 

instructions

 

for

 

clean

 

installation

 

in

 

the

 

readme

 

file.

 

11.

   

Run

 

Intel

 

Matrix

 

Storage

 

Manager

 

Driver.

 

To

 

do

 

this,

 

go

 

to

 

C:\DRIVERS\WIN\SATA\PREPARE,

 

and

 

double-click

 

install.cmd.

 

12.

   

Turn

 

the

 

computer

 

off

 

and

 

then

 

on

 

again.

 

13.

   

Start

 

the

 

BIOS

 

Setup

 

Utility

 

menu.

 

14.

   

Select

 

Config.

 

15.

   

Select

 

Serial

 

ATA

 

(SATA).

 

16.

   

Select

 

AHCI.

 

17.

   

Start

 

Windows

 

2000.

 

The

 

Welcome

 

to

 

the

 

Found

 

New

 

Hardware

 

Wizard

 

appears.

 

18.

   

Click

 

Next.

 

19.

   

Select

 

Search

 

for

 

a

 

suitable

 

driver

 

for

 

my

 

device

 

(recommended),

 

and

 

then

 

click

 

Next.

 

20.

   

Select

 

Specify

 

a

 

location,

 

and

 

then

 

click

 

Next.

 

21.

   

Specify

 

the

 

path,

 

C:\DRIVERS\WIN\SATA,

 

and

 

click

 

OK.

 

The

 

Driver

 

Files

 

Search

 

Results

 

window

 

appears.

 

22.

   

Click

 

Next.

 

The

 

Completing

 

the

 

Found

 

New

 

Hardware

 

Wizard

 

appears.

 

23.

   

Click

 

Finish.

 

24.

   

When

 

the

 

System

 

Settings

 

Change

 

window

 

appears,

 

click

 

Yes.

 

The

 

computer

 

restarts.

 

25.

   

In

 

the

 

device

 

listing

 

on

 

the

 

Device

 

Manager

 

window,

 

a

 

yellow

 

mark

 

may

 

appear

 

at

 

the

 

left

 

side

 

of

 

the

 

Universal

 

Serial

 

Bus

 

(USB)

 

controller.

 

If

 

it

 

does

 

appear,

 

open

 

its

 

properties

 

and

 

click

 

the

 

Reinstall

 

driver

 

button

 

to

 

install

 

the

 

USB2.0

 

driver.

 

26.

   

Restore

 

C:\IBMTOOLS

 

or

 

C:\SWTOOLS

 

from

 

the

 

backup

 

copy

 

you

 

made

 

before

 

starting

 

the

 

installation.

 

27.

   

Run

 

the

 

Intel

 

Chipset

 

Support

 

5

 

for

 

Windows

 

2000/XP.

 

To

 

do

 

this,

 

run

 

infinst_autol.exe

 

in

 

either

 

C:\IBMTOOLS\OSFIXES\INTELINF\

 

or

 

C:\SWTOOLS\OSFIXES\INTELINF\.

Installing

 

a

 

new

 

operating

 

system

 

40

 

ThinkPad

®

 

Z61

 

Series

 

Service

 

and

 

Troubleshooting

 

Guide

Содержание ThinkPad Z61

Страница 1: ...ubleshooting Guide Includes v Introduction to other sources of information v Important tips for taking care of your computer v Diagnostics and troubleshooting v Recovery options v Help and service v Warranty information for your computer ...

Страница 2: ......

Страница 3: ...ThinkPad Z61 Series Service and Troubleshooting Guide ...

Страница 4: ... 2006 All rights reserved U S GOVERNMENT USERS RESTRICTED RIGHTS Our products and or services are provided with RESTRICTED RIGHTS Use duplication or disclosure by the Government is subject to the GSA ADP Schedule contract with Lenovo Group Limited if any or the standard terms of this commercial license or if the agency is unable to accept this Program under these terms then we provide this Program...

Страница 5: ... Rescue and Recovery 43 Restoring factory contents 43 Recovering data 44 Chapter 7 Upgrading and replacing devices 45 Replacing the battery 45 Upgrading the hard disk drive 46 Replacing memory 49 Chapter 8 Getting help and service 53 Getting help and service 53 Getting help on the Web 53 Calling the Customer Support Center 53 Getting help around the world 55 Appendix A Warranty information 57 Warr...

Страница 6: ...conformance statement 77 Environmental notices for Japan 78 Important information for the European Directive 2002 96 EC 79 IBM Lotus Software Offer 80 Trademarks 82 Index 85 iv ThinkPad Z61 Series Service and Troubleshooting Guide ...

Страница 7: ...ts on your computer display or external devices Use a quality carrying case that provides adequate cushion and protection Do not pack your computer in a tightly packed suitcase or bag Place liquids away from your computer to avoid spills and keep your computer away from water to avoid the danger of electrical shock Avoid leaving the base of your computer in contact with your lap or any part of you...

Страница 8: ...Read first vi ThinkPad Z61 Series Service and Troubleshooting Guide ...

Страница 9: ... tools or solve problems To open Access Help click Start move the pointer to All Programs in Windows other than Windows XP Programs then to ThinkVantage Click Access Help ThinkVantage Productivity Center provides an easy access to software tools and key Lenovo sites eliminating the need to carry other reference manuals around To open ThinkVantage Productivity Center press the ThinkVantage button o...

Страница 10: ...tivity Center and get access to informative illustrations and easy to follow instructions for getting started and staying productive You can also use the ThinkVantage button to interrupt the startup sequence of your computer and start the ThinkVantage Rescue and Recovery workspace which runs independently of the Windows operating system and is hidden from it Finding information 2 ThinkPad Z61 Seri...

Страница 11: ...v Store packing materials safely out of the reach of children to prevent the risk of suffocation from plastic bags v Keep your computer away from magnets activated cellular phones electrical appliances or speakers within 13 cm 5 in v Avoid subjecting your computer to extreme temperatures below 5 C 41 F or above 35 C 95 F Be gentle with your computer v Avoid placing any objects including paper betw...

Страница 12: ...er important tips v Your computer modem might use only an analog telephone network or public switched telephone network PSTN Do not connect the modem to a PBX private branch exchange or any other digital telephone extension line because this could damage your modem Analog phone lines are often used in homes while digital phone lines are often used in hotels or office buildings If you are not sure ...

Страница 13: ...omputer in standby or hibernation mode before the data transfer is complete To do so might cause damage to your data Cleaning the cover of your computer Occasionally clean your computer as follows 1 Prepare a mixture of a gentle kitchen use detergent one that does not contain abrasive powder or strong chemicals such as acid or alkaline Use 5 parts water to 1 part detergent 2 Absorb the diluted det...

Страница 14: ...remains moisten a soft lint free cloth with water or a 50 50 mixture of isopropyl alcohol and water that does not contain impurities 4 Wring out as much of the liquid as you can 5 Wipe the display again do not let any liquid drip into the computer 6 Be sure to dry the display before closing it Care for the fingerprint reader The following actions could damage the fingerprint reader or cause it not...

Страница 15: ...rrors without messages 15 A password problem 16 A power switch problem 17 Keyboard problems 17 UltraNav problems 18 Standby or hibernation problems 20 Computer screen problems 22 Battery problems 24 Hard disk drive problems 25 A startup problem 26 Fingerprint authentication problems 27 Other problems 27 Copyright Lenovo 2006 7 ...

Страница 16: ...ore tips can be found in the following sections of Access Help v Preventing problems v Spills on the keyboard What are the main hardware features of my new ThinkPad computer See the ThinkPad tour section of Access Help Where can I find the detailed specifications for my machine See www lenovo com think support I need to upgrade a device or I need to replace one of the following the hard disk drive...

Страница 17: ...factory contents on page 43 of this Guide How can I contact the Customer Support Center See Chapter 8 Getting help and service on page 53 of this Guide For the phone numbers of the Customer Support Center nearest to you see Worldwide telephone list on page 60 Where can I find warranty information See the separate Safety and Warranty Guide for detailed warranty information For the warranty applicab...

Страница 18: ...hat might prevent you from accessing this help system Error messages Notes 1 In the charts x can be any character 2 The version of PC Doctor referred to here is PC Doctor for Windows Message Solution 0175 Bad CRC1 stop POST task The EEPROM checksum is not correct block 6 Have the computer serviced 0176 System Security The System has been tampered with This message is displayed if you remove the Se...

Страница 19: ...the error enter the BIOS Setup Utility 0192 System Security Embedded Security hardware tamper detected The Security Chip has been replaced with a different one Have the computer serviced 0199 System Security Security password retry count exceeded This message is displayed if you enter a wrong supervisor password more than three times Confirm the supervisor password and try again To clear the error...

Страница 20: ... computer s memory with PC Doctor If you have increased memory just before turning the computer on reinstall it Then test the memory with PC Doctor 0250 System battery error The backup battery which is used to preserve the configuration information such as the date and time while the computer is turned off is depleted Replace the battery and run BIOS Setup Utility to verify the configuration If yo...

Страница 21: ... the partition on the hard disk has halted computer startup Either the Predesktop Area has been deleted or the hard disk contains corrupt data To try to restart your computer complete one of the following v If the Predesktop Area has been deleted 1 Press F1 to open the BIOS Setup Utility 2 Select Security Predesktop Area Access Predesktop Area 3 Set this item to Disabled 4 Save and exit v If the a...

Страница 22: ...sk serviced The power on password prompt A power on password or a supervisor password is set Type the password and press Enter to use the computer If the power on password is not accepted a supervisor password might have been set Type the supervisor password and press Enter If you still see the same error message have the computer serviced The hard disk password prompt A hard disk password is set ...

Страница 23: ...and the machine does not beep while starting up Note If you are not sure whether you heard any beeps turn off the computer then turn it on again and listen again If you are using an external monitor refer to Computer screen problems on page 22 Solution If a power on password is set press any key to display the power on password prompt and then type the correct password and press Enter If the power...

Страница 24: ...olution Your screen saver or power management may be enabled Touch the TrackPoint or the touch pad or press a key to exit the screen saver or press the power switch to resume from standby or hibernation mode Problem The DOS full screen looks smaller Solution If you use a DOS application that supports only 640 480 resolution VGA mode the screen image might look slightly distorted or appear smaller ...

Страница 25: ...vo authorized servicer or a marketing representative to have the system board replaced Proof of purchase is required and a fee will be charged for parts and service A power switch problem Problem The system does not respond and you cannot turn off the computer Solution Turn off the computer by pressing and holding the power switch for 4 seconds or more If the computer is still not reset remove the...

Страница 26: ...ck the ThinkPad Advanced Mini Dock or the ThinkPad Essential Port Replicator make sure that the keyboard cable is correctly connected to the keyboard mouse Y connector and the keyboard mouse Y connector is connected to the ThinkPad Advanced Dock the ThinkPad Advanced Mini Dock or the ThinkPad Essential Port Replicator If the connection is correct disconnect the cable and make sure that the built i...

Страница 27: ... ThinkPad Advanced Dock the ThinkPad Advanced Mini Dock or the ThinkPad Essential Port Replicator If your mouse is incompatible with the PS 2 mouse disable the TrackPoint using the ThinkPad Configuration Program Note For more information see the manual supplied with the mouse Problem The mouse buttons do not work Solution If your ThinkPad computer has the TrackPoint only this problem may occur Cha...

Страница 28: ...age 72 If these items are correct have the computer serviced Problem The critical low battery error message is displayed and the computer immediately turns off Solution The battery power is getting low Connect the ac adapter to the computer or replace the battery with a fully charged one Problem When you take action to return from standby mode the computer display remains blank Solution Check whet...

Страница 29: ...ur system may stop responding and you cannot turn off the computer In this case you need to reset the computer If you have not saved your data it may be lost To reset the computer press and hold the power button for 4 seconds or more If the system is still not reset remove the ac adapter and the battery Problem Your computer does not enter standby or hibernation mode Solution Check whether any opt...

Страница 30: ...up Utility see BIOS Setup Utility in Access Help Problem The Fn F12 key combination does not cause the computer to enter hibernation mode Solution The computer cannot enter hibernation mode If you are using one of the communication PC Cards To enter hibernation mode stop the communication program and then remove the PC Card or disable the PC Card slot Click the Safely Remove Hardware icon in the t...

Страница 31: ...monitor type is correct To check these settings do as follows Open the Display Properties window 1 Click the Settings tab 2 Check whether the screen resolution and color quality are correctly set 3 Click Advanced 4 Click the Adapter tab 5 Make sure ATI Mobility xxxxx ATI Mobility RADEON xxxxx ATI Mobility FIRE GL xxxxx or Intel xxxxx is shown in the adapter information window Note The device drive...

Страница 32: ...ng video playback DVD playback or game applications Solution Do either of the following If you are using 32 bit color mode change the color depth to 16 bit mode If you are using a desktop size of 1280 1024 or larger reduce the desktop size and the color depth Battery problems Problem The battery cannot be fully charged by the power off method in the standard charge time for your computer Solution ...

Страница 33: ...f the computer for one minute to reset the protector then turn on the computer again Problem The battery does not charge Solution You cannot charge the battery when it is too hot If the battery feels hot remove it from the computer and allow it to cool to room temperature After it cools reinstall it and recharge the battery If it still cannot be charged have it serviced Hard disk drive problems Pr...

Страница 34: ...ayed at the lower left of the screen press the blue ThinkVantage button The Rescue and Recovery workspace opens 3 From the Rescue and Recovery workspace you can do the following Rescue and Restore your files folders or backups Configure your system settings and passwords Communicate by using the internet and link to the support site Troubleshoot and diagnose problems using diagnostics In the top p...

Страница 35: ...ifferent from when you registered your fingerprint Your finger is wet A finger is used that has not been enrolled To improve the situation try the following Clean or wipe your hands to remove any excess dirt or moisture from the fingers Enroll and use a different finger for authentication If your hands are too dry apply lotion to them Other problems Problem The computer locks or does not accept an...

Страница 36: ... devices Refer to the ThinkPad Configuration Program Problem The computer can not play a CD or the sound quality is not good Solution Be sure that the disk meets the standards for your country Usually a disk that meets the local standards is marked with a CD logo on the label If you use a disc that does not meet these standards we cannot guarantee that it will play or that if it does play the soun...

Страница 37: ...hnology tab 4 From the list select the mode you want 5 Click OK Problem You cannot connect using the built in wireless networking card Solution If the computer display is closed open it and try again Problem The computer cannot connect to the local network shared devices or network printers but can connect to the Internet Solution On your desktop click the Symantec Client Security icon then click ...

Страница 38: ...on Check that your computer has the minimum required memory to run the application Refer to the manuals supplied with the application Check the following The application is designed to operate with your operating system Other applications run correctly on your computer The necessary device drivers are installed The application works when it is run on some other computer If an error message appears...

Страница 39: ...splayed at the lower left of the screen press the ThinkVantage button The Rescue and Recovery workspace opens 4 Click Access BIOS The System Restart Required window is displayed 5 Click Yes The computer restarts and the BIOS Setup Utility menu appears 6 If you have set a supervisor password the BIOS Setup Utility menu appears after you enter the password You can start the utility by pressing Enter...

Страница 40: ...s You can also select an option in the Restart submenu to load the default settings or discard the changes 9 Select Restart then press Enter Move the cursor to the option you want for restarting your computer then press Enter Your computer restarts Starting BIOS Setup Utility 32 ThinkPad Z61 Series Service and Troubleshooting Guide ...

Страница 41: ...tarting the installation as follows 1 Start the BIOS Setup Utility 2 Select Config The Config submenu opens 3 Select CPU The CPU submenu opens 4 For Core Multi Processing select Disabled 5 Press F10 To install Windows XP and its related software on your computer do as follows Before installing the operating system install Intel Matrix Storage Manager Driver as follows Note Be sure to install Intel...

Страница 42: ...the instructions in the readme file 16 In the device listing on the Device Manager window a yellow mark may appear at the left side of the Universal Serial Bus USB controller If it does appear open its properties and click the Reinstall driver button to install the USB2 0 driver 17 Restore C IBMTOOLS or C SWTOOLS from the backup copy you made before starting the installation 18 Run the Intel Chips...

Страница 43: ...the Startup menu in the BIOS Setup Utility set the CD ROM drive to start first 6 Insert the CD for Windows XP into the CD or DVD drive and restart the computer 7 If you have not yet installed Windows XP Service Pack 2 visit the Microsoft Web site at http www microsoft com windowsxp downloads 8 Download Windows XP Service Pack 2 from the Web site To install it follow the instructions in the readme ...

Страница 44: ...r C IBMTOOLS OSFIXES INTELINF or C SWTOOLS OSFIXES INTELINF 26 Apply the PCMCIA Power Policy Registry Patch To do this go to either C IBMTOOLS OSFIXES PCMCIAPW or C SWTOOLS OSFIXES PCMCIAPW double click install bat and then follow the instructions that appear on the screen 27 Install device drivers They are provided in either the C IBMTOOLS DRIVERS or the C SWTOOLS DRIVERS directory on your hard d...

Страница 45: ...omputer with a single core processor you cannot get access to the hard disk drive Installing Windows 2000 If you are installing Windows 2000 on a computer with a dual core processor disable Core Multi Processing before starting the installation as follows 1 Start the BIOS Setup Utility 2 Select Config The Config submenu opens 3 Select CPU The CPU submenu opens 4 For Core Multi Processing select Di...

Страница 46: ...iver first press F6 10 When prompted select S for Specify Additional Device 11 When prompted insert the diskette that you created in step 2 and press Enter 12 Select Intel 82801 GBM SATA AHCI Controller Mobile ICH7M and press Enter 13 To continue the installation press Enter again Leave the diskette in the drive until the next reboot the software may need to be copied from the diskette again when ...

Страница 47: ...e Note If you cannot find the Supplement files device drivers and application software you need on your hard disk drive or if you want to receive updates and the latest information about them refer to the ThinkPad Web site at http www lenovo com think support site wss TPAD MATRIX html If you do not have a diskette drive you can install Intel Matrix Storage Manager Driver by the following alternati...

Страница 48: ...lect Serial ATA SATA 16 Select AHCI 17 Start Windows 2000 The Welcome to the Found New Hardware Wizard appears 18 Click Next 19 Select Search for a suitable driver for my device recommended and then click Next 20 Select Specify a location and then click Next 21 Specify the path C DRIVERS WIN SATA and click OK The Driver Files Search Results window appears 22 Click Next The Completing the Found New...

Страница 49: ... Supplement files device drivers and application software you need on your hard disk drive or if you want to receive updates and the latest information about them refer to the ThinkPad Web site at http www lenovo com think support site wss TPAD MATRIX html Installing the Windows 2000 Update Module Package The Windows 2000 Update Modules are in one of the following directories C IBMTOOLS OSFIXES W2...

Страница 50: ...42 ThinkPad Z61 Series Service and Troubleshooting Guide ...

Страница 51: ...er Lenovo provides simpler methods of accomplishing the tasks typically associated with these CDs The files and programs for these alternative methods are on your hard disk which eliminates having to locate misplaced CDs and problems associated with using an incorrect CD version The complete backup of all the files and programs that Lenovo preinstalled on your computer resides in a hidden protecte...

Страница 52: ...Recovery workspace opens 4 Click Restore your system and follow the instructions on the screen Recovering data If you performed a backup operation using the Rescue and Recovery program you also have one or more backups stored that reflect the contents of the hard disk as it existed at various points in time These backups might be stored on your hard disk or a network drive or on removable media de...

Страница 53: ...es from the computer Note If you are using a PC Card the computer might not be able to enter hibernation mode If this happens turn off the computer 2 Close the computer display and turn the computer over 3 Unlock the battery latch by sliding it to the left 1 Then remove the battery 2 4 Install a fully charged battery 5 Turn the computer over again Connect the ac adapter and the cables to the compu...

Страница 54: ...rd disk drive v Do not drop the drive or subject it to physical shocks Put the drive on a material such as soft cloth that absorbs the physical shock v Do not apply pressure to the cover of the drive v Do not touch the connector The drive is very sensitive Incorrect handling can cause damage and permanent loss of data on the hard disk Before removing the hard disk drive make a backup copy of all t...

Страница 55: ... secures the hard disk drive cover then remove the cover ThinkPad Z61m and Z61e computer Remove the screw that secures the hard disk drive cover 1 and slide the cover 2 1 2 Upgrading the hard disk drive Chapter 7 Upgrading and replacing devices 47 ...

Страница 56: ...Lift up the hard disk cover and remove it 3 5 Remove the hard disk by pulling out the tab ThinkPad Z61t computer Upgrading the hard disk drive 48 ThinkPad Z61 Series Service and Troubleshooting Guide ...

Страница 57: ...rew 10 Reinstall the battery 11 Turn the computer over again Connect the ac adapter and the cables to the computer Replacing memory Important Read Safety and Warranty Guide before replacing memory Increasing memory capacity is an effective way to make programs run faster You can increase the amount of memory in your computer by installing a double data rate DDR synchronous dynamic random access me...

Страница 58: ...hen you try to start the computer To install an SO DIMM do the following 1 Touch a metal table or a grounded metal object This action reduces any static electricity in your body that could damage the SO DIMM Do not touch the contact edge of the SO DIMM 2 Turn off the computer then disconnect the ac adapter and all cables from the computer 3 Close the computer display and turn the computer over 4 R...

Страница 59: ...ne by pressing out on the latches on both edges of the socket at the same time Be sure to save it for future use 8 With the notched end of the SO DIMM toward the contact edge side of the socket firmly insert the SO DIMM into the socket at an angle of about 20 degrees then pivot it downward until it snaps into place 9 Reinstall the palm rest Push the palm rest down and towards the keyboard until it...

Страница 60: ...on message is displayed at the lower left of the screen press the ThinkVantage button ThinkVantage Rescue and Recovery screen opens 3 Click Access BIOS The System Restart Required window is displayed 4 Click Yes The computer restarts and the BIOS Setup Utility screen opens The Installed memory item shows the total amount of memory installed in your computer For example if your computer has 256 MB ...

Страница 61: ...m directory or you can contact Customer Support Center at the phone number s listed in Worldwide telephone list on page 60 Some fees might apply Getting help on the Web The Lenovo Web site on the World Wide Web has up to date information about ThinkPad computers and support The address for the Personal Computing home page is www lenovo com think You can find support information for your ThinkPad c...

Страница 62: ...o com think support and click Warranty then follow the instructions on the screen Refer to your Lenovo hardware warranty for a full explanation of Lenovo warranty terms Be sure to retain your proof of purchase to obtain warranty service If possible be near your computer when you make your call in case the technical assistance representative needs to help you resolve a computer problem Please ensur...

Страница 63: ...ty service Service methods and procedures vary by country and some services might not be available in all countries International Warranty Service is delivered through the method of service such as depot carry in or on site service that is provided in the servicing country Service centers in certain countries might not be able to service all models of a particular machine type In some countries fe...

Страница 64: ...56 ThinkPad Z61 Series Service and Troubleshooting Guide ...

Страница 65: ...rts and labor during the first year of the warranty period and b parts only on an exchange basis in the second and third years of the warranty period Your Service Provider will charge you for any labor provided in performance of the repair or replacement s in the second and third year of warranty period Machine Type Country or Region of Purchase Warranty period Types of Warranty Service 9440 US Ca...

Страница 66: ...1 year Battery pack 1 year 6 1 Other Parts and Labor 1 year Battery pack 1 year 7 1 0674 US Canada Mexico Brazil Australia Japan Parts and Labor 3 years Battery pack 1 year 6 1 Other Parts and Labor 3 years Battery pack 1 year 7 1 Types of Warranty Service If required your Service Provider will provide repair or exchange service depending on the type of warranty service specified for your Machine ...

Страница 67: ...ier or Depot Service You will disconnect the failing Machine for collection arranged by your Service Provider A shipping container will be provided to you for you to return your Machine to a designated service center A courier will pick up your Machine and deliver it to the designated service center Following its repair or exchange the service center will arrange the return delivery of the Machine...

Страница 68: ...7 11 3028888 and 0800110756 Central Africa Contact the nearest IBM Business Partner Argentina 0800 666 0011 Spanish Australia 131 426 English Austria 01 24592 5901 01 211 454 610 German Belgium 02 210 9820 Dutch 02 210 9800 French warranty service and support 02 225 3611 Bolivia 0800 0189 Spanish Brazil Sao Paulo region 11 3889 8986 Toll free outside Sao Paulo region 0800 7014 815 Brazilian Portug...

Страница 69: ...nish France 0238 557 450 warranty service and support software 0810 631 020 hardware 0810 631 213 French Germany 07032 15 49201 warranty service and support 01805 25 35 58 German Greece 30 210 680 1700 Guatemala 335 8490 Spanish Honduras Tegucigalpa San Pedro Sula 232 4222 San Pedro Sula 552 2234 Spanish Hungary 36 1 382 5720 India 1600 425 6666 Alternate Toll Free 91 80 2678 8940 English Indonesi...

Страница 70: ...g 352 298 977 5063 French Malaysia 1800 88 8558 English Bahasa Melayu Malta 356 23 4175 Mexico 001 866 434 2080 Spanish Middle East 44 0 1475 555 055 Netherlands 31 20 514 5770 Dutch New Zealand 0800 733 222 English Nicaragua 001 800 220 1830 Lenovo Customer Support Center toll free Spanish Norway 6681 1100 warranty service and support 8152 1550 Norwegian Panama 206 6047 Spanish 001 866 434 2080 L...

Страница 71: ...4 54 German French Italian Taiwan 886 2 8723 9799 Mandarin Thailand 1 800 299 229 Thai Turkey 00800 4463 2041 Turkish United Kingdom 01475 555 055 warranty service and support software 08457 151 516 hardware 08705 500 900 English United States 1 800 426 7378 English Uruguay 000 411 005 6649 Spanish Venezuela 0 800 100 2011 Spanish Vietnam For northern area and Hanoi 84 4 8436675 For southern area ...

Страница 72: ...64 ThinkPad Z61 Series Service and Troubleshooting Guide ...

Страница 73: ... Video Tier 1 CRUs Battery X X X X Hard disk drive X X X X Optical drive X X X Ultrabay device X X X AC adapter and power cord X TrackPoint cap X Tier 2 CRUs Memory X X X X Keyboard X X X Palm rest integrated with touch pad and fingerprint reader X X X X PCI Express Mini Card X X X Communication Daughter Card X X X You can find instructions for replacing CRUs in Access Help To open Access Help cli...

Страница 74: ...e Hardware Maintenance Manual and Online Videos available from the Support Web site http www lenovo com think support site wss document do lndocid part video v The Customer Support Center For the telephone number of the Support Center for your country or region see Worldwide telephone list on page 60 66 ThinkPad Z61 Series Service and Troubleshooting Guide ...

Страница 75: ...view USB connectors USB connector ThinkLight Power status indicators Ultrabay Slim IEEE 1394 connector Touch pad Fingerprint reader Digital Media Reader PC Card slot System status indicators ThinkVantage button TrackPoint pointing device Integrated camera Wireless radio switch Copyright Lenovo 2006 67 ...

Страница 76: ...Rear view Power jack Modem connector Monitor connector Ethernet connector Your ThinkPad at a glance 68 ThinkPad Z61 Series Service and Troubleshooting Guide ...

Страница 77: ...ader Video out connector System status indicators ThinkVantage button TrackPoint pointing device Integrated camera Wireless radio switch Rear view USB connector Power jack Monitor connector Modem connector Ethernet connector IEEE 1394 connector Audio jacks ExpressCard PC Card slots Your ThinkPad at a glance Appendix C Overview of your ThinkPad computer 69 ...

Страница 78: ... by 1200 depending on the model External monitor Up to 2048 by 1536 v Brightness control Keyboard v Fingerprint reader on some models v 89 key 90 key or 94 key v UltraNav TrackPoint and touch pad v Fn key function v ThinkVantage button v Volume control buttons v ThinkLight External interface v Integrated camera on some models v PC Card slot Type II PC Card on some models v ExpressCard slot on some...

Страница 79: ...some models v Ultrabay Slim on some models v Docking connector v Integrated wireless LAN feature on some models v Integrated Bluetooth feature on some models v Integrated wireless WAN feature on some models v External monitor connector Features Appendix C Overview of your ThinkPad computer 71 ...

Страница 80: ... 95 F Not operating 5 to 43 C 41 to 110 F At altitudes above 2438 m 8000 ft Maximum operating temperature 31 3 C 88 F Note When you charge the battery pack its temperature must be at least 10 C 50 F v Relative humidity Operating with no disc in the drive 8 to 90 Operating with a disc in the drive 8 to 80 Heat output v 65W or 90W maximum depending on the model Power source ac adapter v Sine wave in...

Страница 81: ...t that is compliant to Bluetooth Specification 2 0 EDR as defined by the Bluetooth SIG Following profiles are supported by Bluetooth Daughter Card v Generic Access v Service Discovery v Serial Port v Dial up Networking v FAX v LAN Access using PPP v Personal Area Network v Generic Object Exchange v Generic Object Push v File Transfer v Synchronization v Audio Gateway v Headset v Printer v Human In...

Страница 82: ...xpress Mini Card or Bluetooth Daughter Card may be restricted by the proprietor of the building or responsible representatives of the organization These situations may for example include v Using the integrated wireless cards on board of airplanes or in hospitals v In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are ...

Страница 83: ...C 27709 U S A Attention Lenovo Director of Licensing LENOVO GROUP LTD PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions therefore this stat...

Страница 84: ...data for their specific environment Television output notice The following notice applies to models that have the factory installed television output feature This product incorporates copyright protection technology that is protected by U S patents and other intellectual property rights Use of this copyright protection technology must be authorized by Macrovision and is intended for home and other...

Страница 85: ...uthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Responsible party Lenovo United States In...

Страница 86: ...s the property of the company you must do so in accordance with the Law for Promotion of Effective Utilization of Resources The computer is categorized as industrial waste It should be properly disposed of by an industrial waste disposal contractor certified by a local government In accordance with the Law for Promotion of Effective Utilization of Resources IBM Japan provides through its PC Collec...

Страница 87: ... that person s instructions For details visit the IBM Japan Web site at www ibm com jp pc environment recycle battery If you use a ThinkPad computer at home and need to dispose of a battery pack you must comply with local ordinances and regulations Important information for the European Directive 2002 96 EC Notice This mark applies only to countries within the European Union EU and Norway This app...

Страница 88: ...on page 81 v If you already have a licensed copy of the software you are entitled to make and use one additional copy of the software you have About IBM Lotus Notes With your standalone limited use Notes client you can integrate your most valuable messaging collaborative and personal information management PIM resources like e mail calendar to do list allowing you to access them while connected to...

Страница 89: ...proof of entitlement Purchasing Upgrades Additional Licenses and Technical Support Software upgrades and technical support are available for a fee through IBM s Passport Advantage Program For information about purchasing additional licenses for Notes SmartSuite or other Lotus products visit http www ibm com or http www lotus com passport To order a CD Important Pursuant to this Offer you may order...

Страница 90: ...830 To inquire about an order contact Smartsuiteapac modusmedia com Trademarks The following terms are trademarks of Lenovo in the United States other countries or both Lenovo ThinkPad PS 2 Rapid Restore Rescue and Recovery ThinkLight ThinkPad TrackPoint ThinkVantage Ultrabay UltraNav The following terms are trademarks of International Business Machines Corporation in the United States other count...

Страница 91: ... or both Intel Pentium and Intel SpeedStep are trademarks of Intel Corporation in the United States and or other countries For a complete list of Intel trademarks see www intel com sites corporate tradmarx htm Other company product or service names may be trademarks or service marks of others Appendix E Notices 83 ...

Страница 92: ...84 ThinkPad Z61 Series Service and Troubleshooting Guide ...

Страница 93: ...ibernation problems 20 I important tips 3 K keyboard problems 17 L locations 67 P password problems 16 setting 4 PC Doctor for Windows 10 power switch problems 17 problems battery 24 computer screen 22 diagnosing 10 fingerprint reader 27 hard disk 25 hibernation 20 keyboard 17 password 16 power management 20 power switch 17 standby 20 startup 26 TrackPoint 18 troubleshooting 10 UltraNav 18 R rear ...

Страница 94: ...86 ThinkPad Z61 Series Service and Troubleshooting Guide ...

Страница 95: ......

Страница 96: ...Part Number 41W3129 Printed in China 1P P N 41W3129 ...

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