background image

Solution:

This is a normal characteristic of the cursor. Wait several seconds

until the cursor returns to the normal state.

Problem:

The mouse or pointing device does not work.

Solution:

Make sure that the pointing-device cable is enabled in the ThinkPad

Configuration Program.Make sure that the mouse or pointing-device cable is
securely connected to the computer.

Try using the TrackPoint. If the TrackPoint works, the error might be due to
the mouse.

If your mouse is incompatible with the IBM PS/2 mouse, disable the
TrackPoint, using the ThinkPad Configuration Program.

Note:

For more information, see the manual supplied with the mouse.

Problem:

The mouse buttons do not work.

Solution:

Change the mouse driver to

Standard PS/2 Port Mouse

, and then

reinstall

IBM PS/2 TrackPoint

. Refer to the Software Selection CD for

installing the driver.

Problem:

The scrolling or magnifying glass function does not work.

Solution:

See the mouse driver in Device Manager, and make sure that the

IBM PS/2 TrackPoint

driver is installed.

Problem:

The cursor does not move after the computer awakens from one of

the power management modes.

Solution:

Make sure you followed the instructions correctly when you

installed Windows with the Advanced Power Management (APM) option.

Problem:

Some or all keys on the keyboard do not work.

Solution:

If the problem occurred immediately after the computer returned

from standby mode, enter the power-on password if any is set.

If an external keyboard is connected, the numeric keypad on your computer
does not work. Use the numeric keypad on the external keyboard.

If an external numeric keypad or a mouse is connected:

1.

Turn off the computer.

2.

Remove the external numeric keypad or the mouse.

Chapter 2. Solving computer problems

19

Содержание ThinkPad X22

Страница 1: ...ThinkPad X22 Service Troubleshooting Guide...

Страница 2: ...to you This publication could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the p...

Страница 3: ...12 Chapter 3 Getting service 27 Getting help on the Web 27 Getting help by fax 28 Calling IBM 28 Appendix Product warranty and notices 31 Warranty Statements 31 IBM Statement of Limited Warranty for...

Страница 4: ...iv ThinkPad X22 Service Troubleshooting Guide...

Страница 5: ...ces If a 3 pin power cord is provided with this products it must be used with a properly grounded outlet To Connect Turn everything OFF Turn everything OFF First attach all cables to devices Attach th...

Страница 6: ...ions including the following v Do not use your computer in or near water v During electrical storms Do not use your computer with the telephone cable connection Do not connect the cable to or disconne...

Страница 7: ...v Keep the battery pack away from fire v Do not expose it to water or rain v Do not attempt to disassemble it v Do not short circuit it v Keep it away from children Do not put the battery pack in tras...

Страница 8: ...ction below when installing or reconfiguring the Mini PCI option To avoid shock hazard disconnect all the cables and the ac adapter when you install the Mini PCI option or open the covers of the syste...

Страница 9: ...with a higher rating CAUTION To reduce the risk of fire electrical shock or injury when using telephone equipment always follow basic safety precautions such as v Never install telephone wiring during...

Страница 10: ...x ThinkPad X22 Service Troubleshooting Guide...

Страница 11: ...clicking one of the topics shown This opens another window where you can view hundreds of help topics by browsing the table of contents using the index or performing a search View help topics to lear...

Страница 12: ...sers to access mobile resources read tips and true stories and share your own advice 2 Customize your ThinkPad with accessories software and services 3 A one click guide to service on the Web for your...

Страница 13: ...ps 4 Cleaning your computer 5 Features Processor Intel Mobile Tualafin Processor Memory Built in 128MB Maximum 640MB Storage devices 2 5 inch hard disk drive Display The color display uses TFT technol...

Страница 14: ...ilable if the modem Mini PCI Card or the Combo Mini PCI Card is installed Ethernet connector available if the Ethernet Mini PCI Card or the Combo Mini PCI Card is installed UltraPort connector to supp...

Страница 15: ...ning or when the battery is charging Your computer dissipates some heat during normal operation This heat is a function of the level of system activity and battery charge level Extended contact with y...

Страница 16: ...e lens on the CD or DVD ROM tray v Wait until you hear the CD or DVD ROM click into the center pivot of the CD or DVD ROM drive before closing the CD or DVD ROM tray v When replacing your hard disk dr...

Страница 17: ...Take care not to turn your computer over while the ac adapter is plugged in This could break the adapter plug v If you replace the hard disk drive in your computer reinstall the plastic cover v Store...

Страница 18: ...6 ThinkPad X22 Service Troubleshooting Guide...

Страница 19: ...the hard disk drive only if you upgrade it or have it repaired The connectors and bay of the hard disk drive were not designed for frequent changes or drive swapping Attention Handling a hard disk dri...

Страница 20: ...d disk drive bay then secure it firmly into place Note Make sure that the label on the hard disk drive is facing the bottom of the computer 11 Reinstall the screw that secures the hard disk drive 12 R...

Страница 21: ...on board help Access ThinkPad 4 Using the cursor keys move to the item you want to change When that item is highlighted press Enter A submenu is displayed 5 On that submenu modify the items you wish...

Страница 22: ...shipped with your computer This software includes your pre installed operating system applications and device drivers You can restore your pre installed software using either the Product Recovery prog...

Страница 23: ...ecovery CD to restore your pre installed software do the following 1 If your computer has a CD ROM or DVD ROM drive connect it 2 Insert the Recovery CD into the CD ROM or DVD ROM drive 3 Save all your...

Страница 24: ...ter 2 Insert the Recovery Repair diskette into the drive then turn on the computer 3 Follow the on screen instructions Solving computer problems If you do not find your problem here refer to Access Th...

Страница 25: ...to the normal operation Message 0200 Hard disk error Solution The hard disk is not working Make sure the hard disk drive is attached firmly Run the BIOS Setup Utility then make sure the hard disk dri...

Страница 26: ...t your computer s memory with PC Doctor If you have increased memory just before turning the computer on reinstall it Then test the memory with PC Doctor Message 0250 System battery error Solution The...

Страница 27: ...uration and then restart the computer by using the Exit Saving Changes option under the Restart item or by pressing F10 If there is still a problem have the computer serviced Message 02D0 System cache...

Страница 28: ...GA mode the screen image might look slightly distorted or might appear smaller than the display size This is to maintain compatibility with other DOS applications To expand the screen image to the sam...

Страница 29: ...9 and then Enter to load the default setting Press F10 and then Enter to restart the system Errors without messages Problem The screen is blank and you don t hear any beeps Note If you are not sure wh...

Страница 30: ...ve the computer serviced Power switch problems Problem The system freezes and you cannot turn off the computer Solution Turn off the computer by pressing and holding the power switch for 4 seconds or...

Страница 31: ...oint Refer to the Software Selection CD for installing the driver Problem The scrolling or magnifying glass function does not work Solution See the mouse driver in Device Manager and make sure that th...

Страница 32: ...e is correctly connected to the computer v The keyboard cable is connected to the correct side of the keyboard mouse cable or the ThinkPad Dock If these connections are correct disconnect the keyboard...

Страница 33: ...dicator stays on and the computer does not work Solution The computer automatically enters standby or hibernation mode when the battery is depleted Connect the ac adapter to the computer then press Fn...

Страница 34: ...to make the screen brighter If problem still persists do the Cause and action in the problem below Problem The screen is unreadable or distorted Solution Make sure that v The display device driver is...

Страница 35: ...g discolored or bright dots appear on the screen every time you turn on your computer Solution This is an intrinsic characteristic of the TFT technology Your computer s display contains multiple thin...

Страница 36: ...it to cool to room temperature After it cools reinstall it and recharge the battery If it still cannot be charged have it serviced Hard disk drive problems Problem The hard disk drive makes a rattling...

Страница 37: ...4 seconds or more Problem The computer does not turn off with the power switch Solution If the standby indicator is on and you are working under battery power replace the battery with a fully charged...

Страница 38: ...26 ThinkPad X22 Service Troubleshooting Guide...

Страница 39: ...at support microsoft com directory or you can contact the IBM HelpCenter Some fees might apply Getting help on the Web On the World Wide Web the IBM Web site has up to date information about IBM Pers...

Страница 40: ...repair If the problem is determined to be caused by IBM hardware under warranty trained service personnel are available to provide the applicable level of service v Engineering change management Occa...

Страница 41: ...information for your system Telephone numbers Note Telephone numbers are subject to change without notice For the latest list of IBM HelpCenter telephone numbers and hours of operation visit the Supp...

Страница 42: ...4 0501 New Zealand English 0800 446 149 Norway Norwegian 23 05 32 40 Peru Spanish 349 0050 Portugal Portuguese 21 791 51 47 Spain Spanish 91 662 4916 Sweden Swedish 08 751 52 27 Switzerland German Fre...

Страница 43: ...or your reseller The term Machine means an IBM machine its features conversions upgrades elements or accessories or any combination of them The term Machine does not include any software programs whe...

Страница 44: ...nance by you or failure caused by a product for which IBM is not responsible The warranty is voided by removal or alteration of Machine or parts identification labels THESE WARRANTIES ARE YOUR EXCLUSI...

Страница 45: ...ade IBM or your reseller services must be installed on a Machine which is 1 for certain Machines the designated serial numbered Machine and 2 at an engineering change level compatible with the feature...

Страница 46: ...ty and tangible personal property and 2 the amount of any other actual direct damages up to the greater of U S 100 000 or equivalent in local currency or the charges if recurring 12 months charges app...

Страница 47: ...kmanship and 2 conforms to IBM s Official Published Specifications The warranty period for a Machine is a specified fixed period commencing on its Date of Installation The date on your sales receipt i...

Страница 48: ...ervice either at your location or at a service center to keep Machines in or restore them to conformance with their Specifications IBM or your reseller will inform you of the available types of servic...

Страница 49: ...responsible for any of your confidential proprietary or personal information contained in a Machine which you return to IBM or your reseller for any reason You should remove all such information from...

Страница 50: ...the extent permitted by the applicable legislation Extent of Warranty The following replaces the first and second sentences of this Section The warranty does not cover the repair or exchange of a Mac...

Страница 51: ...MIDDLE EAST AFRICA EMEA The following terms apply to all EMEA countries The terms of this Statement of Warranty apply to Machines purchased from an IBM reseller If you purchased this Machine from IBM...

Страница 52: ...led to claim damages from IBM IBM is liable for no more than items 1 and 2 unchanged GERMANY The IBM Warranty for Machines The following replaces the first sentence of the first paragraph of this Sect...

Страница 53: ...t 1893 or the Sale of Goods and Supply of Services Act 1980 are hereby excluded Limitation of Liability The following replaces items one and two of the first paragraph of this Section 1 death or perso...

Страница 54: ...ject of your claim from IBM TURKIYE Production Status The following replaces this Section IBM fulfills customer orders for IBM Machines as newly manufactured in accordance with IBM s production standa...

Страница 55: ...added to this Section To obtain warranty service from IBM call 1 800 565 3344 UNITED STATES OF AMERICA Warranty Service The following is added to this Section To obtain warranty service from IBM call...

Страница 56: ...85 U S A The following paragraph does not apply to the United Kingdom or any country where such provisions are inconsistent with local law INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUB...

Страница 57: ...t errors that might occur if software upgrades or peripheral devices you use or exchange data with do not process date data correctly The foregoing is a Year 2000 Readiness Disclosure Trademarks The f...

Страница 58: ...t FCC emission limits Proper cables and connectors are available from IBM authorized dealers IBM is not responsible for any radio or television interference caused by using other than recommended cabl...

Страница 59: ...rovided You may attach the label to the exterior of the computer in which you install the IBM modem or you may attach the label to the external DAA if you have one Place the label in a location that i...

Страница 60: ...ment does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local...

Страница 61: ...sus n empechent pas la d gradation du service dans certaines situations Actuellement les entreprises de t l communication ne permettent pas que l on raccorde leur mat riel des jacks d abonn sauf dans...

Страница 62: ...such circumstances 3 This equipment may not provide for the effective hand over of a call to another device connected to the same line 4 Under power failure conditions this telephone may not operate...

Страница 63: ...gnetic energy like other radio devices However the level of energy emitted is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones Because Wireless...

Страница 64: ...limits Nevertheless the ThinkPad X22 shall be used in such a manner that the potential for human contact during normal operation is minimized as follows v Caution To comply with FCC RF exposure compl...

Страница 65: ...oor gebruik over afstand groter dan 300m is wel registratie bij BIPT IBPT nodig Voor publiek gebruik buiten gebouwen is licentie van BIPT IBPT verplicht Voor registratie of licentie kunt u contact opn...

Страница 66: ...ure suivre France F Restricted frequency band only channels 10 and 11 2457 MHz and 2462 MHz respectively may be used in France License required for every installation indoor and outdoor installations...

Страница 67: ...ications 1 R Recovery CD using 10 S size machine specifications 2 specifications 1 2 specifications 1 2 continued environment 2 input voltage 3 size 2 temperature 2 T temperature machine specification...

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