Service and Support information
Getting help around the world
International Warranty Service (IWS) is available for customers
who are moving products or traveling to countries where their
product (as identified by the 4-digit machine type) is sold and
serviced by IBM or IBM-authorized representatives. Warranty
service delivery methods of the country providing the service will
be in effect. IBM reserves the right to change or modify its
service delivery methods by country at any time without notice.
Service procedures differ by country, and some service and
parts may not be available in all countries because of the laws of
that particular country. In some countries, fees may apply to
service provided on-site in remote locations.
To register, call one of the following IWS Offices:
The IWS office will issue an International Warranty Service
Certificate, which you can use wherever IBM or IBM resellers
sell and service this product.
Before you call for service, have on hand:
The exact wording of any error messages
Information on the configuration of your hardware and
software
A description of the problem
Information on any options installed on your system,
including serial numbers
Southeast Asia, Australia, New Zealand, and Hong Kong:
61-2-9354-4171
Canada, Latin America, and the U.S.:
1-800-497-7426
or
248-740-1215
Europe, Middle East, and Africa:
44-1475-893638
Japan, Korea, China (except Hong Kong), and Taiwan:
81-462-73-7598
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