Troubleshooting Charts
No Error Codes or Messages
Problem
Action
The screen is blank and
you don't hear any beeps.
Note: If you are not sure
whether you heard any
beeps, power the
computer off; then power
it on again, and listen
again.
If you are using an
external monitor, go to
“External Monitor
Problems” on page 124.
If a power-on password is set, press any key to display the power-on password
prompt, and then type the correct password and press Enter (see page 70).
If the power-on password does not appear, the brightness control might be set
to minimum brightness. Adjust the brightness.
If the screen still remains blank, make sure that:
The battery pack is installed correctly.
The AC Adapter is connected to the computer and the power cord is
plugged into a working electrical outlet.
The computer power is on. (Power on the power switch again for
confirmation.)
If these items are correct and the screen remains blank, have the computer
serviced.
The screen is blank and
you hear a continuous
beep, or two or more
beeps.
Have the computer serviced.
Only the cursor appears.
Reinstall your operating system and power on the computer.
If you still have a problem, have the computer serviced.
Chapter 4. Solving Computer Problems
111
Title: C79FPMST CreationDate: 06/22/98 12:26:52
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