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Symptom-to-FRU Index

The symptom-to-FRU Index lists the symptoms and errors
and the possible causes. The most likely cause is listed
first.

Note

Perform the FRU replacement or actions in the
sequence shown in the “FRU/Action” columns. If a
FRU replacement did not solve the problem, put the
original FRU back in the computer. Do not replace a
nondefective FRU.

This index can also help you determine the next possible
FRUs to be replaced when servicing a computer.

Numeric error codes show the errors detected in POST or
system operation. In the following error codes, X can be
any number.

If no codes are available, use narrative symptoms.

If the symptom is not listed, go to “Undetermined
Problems” on page 46.

Note

For IBM devices not supported by diagnostic codes in
the ThinkPad notebook computers, see the manual for
that device.

Numeric Error Codes

Symptom / Error

FRU / Action in Sequence

10X

101: Interrupt failure.

102: Timer failure.

103: Timer interrupt
failure.

104: Protected mode
failure.

105: Last 8042
command not
accepted.
107: NMI test failure.
108: Timer bus test
failure.

109: Low meg-chip
select test.

1. System board.

IBM ThinkPad 560X (2640-60x, 70x) HMM

Содержание ThinkPad 560X

Страница 1: ...S05L 1768 00 IBM Mobile Systems ThinkPad 560X 2640 60x 70x Hardware Maintenance Manual October 1997...

Страница 2: ......

Страница 3: ...S05L 1768 00 IBM Mobile Systems ThinkPad 560X 2640 60x 70x Hardware Maintenance Manual October 1997 IBM...

Страница 4: ...re periodically made to the information herein these changes will be incorporated in new editions of the publication IBM may make improvements or changes to the products or the programs described in t...

Страница 5: ...lines and safety information required to service computers The product specific section includes service reference and product specific parts information Important This manual is intended for trained...

Страница 6: ...02 03 Mobile Systems HMM Volume 3 ThinkPad Computers Models 365 380 385 560 760 SelectaDock 84H8099 S82G 1503 05 Mobile Systems HMM Volume 4 ThinkPad Computers Models 380 385 560 760 765 770 SelectaDo...

Страница 7: ...skette 06J0333 S06J 0333 ThinkPad 500 2603 Advanced Diagnostics Diskette 71G3702 S71G 3702 ThinkPad 510 2604 Advanced Diagnostics Diskette 83G8095 S83G 8095 ThinkPad 700 9552 Reference Diskette 42G201...

Страница 8: ...vi IBM ThinkPad 560X 2640 60x 70x HMM...

Страница 9: ...afety Information 11 Laser Compliance Statement 16 ThinkPad 560X 2640 60x 70x 19 Read This First 21 Checkout Guide 26 Symptom to FRU Index 36 Running the Diagnostics 47 Related Service Procedures 53 P...

Страница 10: ...viii IBM ThinkPad 560X 2640 60x 70x HMM...

Страница 11: ...sure that all diskette fixes are installed prior to replacing any FRUs listed in this manual Use the following strategy to prevent unnecessary FRU replacement and service expense If you are instructed...

Страница 12: ...first error code The cause of the first error code can result in false error codes being displayed If no error code is displayed see if the error symptom is listed in the Symptom to FRU Index for the...

Страница 13: ...h diskette drives Diskette Capacity 1 44MB Drive 2 88MB Drive 1 0MB Read Write Read Write 2 0MB Read Write Read Write 4 0MB Not Compatible Read Write Diskette Drive Identifying Mark 5 25 Inch 360KB Ex...

Страница 14: ...causer un court circuit Bevor nach einem FRU Austausch der Computer wieder angeschlossen wird mu sichergestellt werden da keine Schrauben Federn oder andere Kleinteile fehlen oder im Geh use vergesse...

Страница 15: ...geladen kurzgeschlossen oder Feuer oder Wasser ausgesetzt werden Die Batterie kann schwere Verbrennungen oder Ver tzungen verursachen Bei der Entsorgung die rtlichen Bestimmungen f r Sonderm ll beacht...

Страница 16: ...usgesetzt werden Bei der Entsorgung die rtlichen Bestimmungen f r Sonderm ll beachten Beim Ersetzen der Batterie nur Batterien des Typs verwenden der in der Ersatzteilliste aufgef hrt ist Der Einsatz...

Страница 17: ...ber 100 C erhitzt oder verbrannt werden Auch darf ihr Inhalt nicht mit Wasser in Verbindung gebracht oder der zur richtigen Polung angebrachte Verbindungsstecker entfernt werden Bei der Entsorgung die...

Страница 18: ...brechen wenn er unsachgem behandelt wird oder der Computer auf den Boden f llt Wenn der Bildschirm besch digt ist und die darin befindliche Fl ssigkeit in Kontakt mit Haut und Augen ger t sollten die...

Страница 19: ...burn combustible materials or personnel Bien que le voltage des batteries principales soit peu lev le court circuit ou la mise la masse d une batterie peut produire suffisamment de courant pour br ler...

Страница 20: ...terface Die Stromzufuhr mu abgeschaltet alle Stromkabel aus der Steckdose gezogen der Akku entfernt und alle Verbindungskabel abgenommen sein bevor eine FRU entfernt wird Prima di rimuovere qualsiasi...

Страница 21: ...he customer s personnel are not in a hazardous position Place removed covers and other parts in a safe place away from all personnel while you are servicing the machine Keep your tool case away from w...

Страница 22: ...nplug it ask the customer to power off the wall box that supplies power to the machine and to lock the wall box in the off position If you need to work on a machine that has exposed electrical circuit...

Страница 23: ...l accident occurs Use caution do not become a victim yourself Switch off power Send another person to get medical aid Safety Inspection Guide The intent of this inspection guide is to assist you in id...

Страница 24: ...external ground pin and frame ground b The power cord should be the appropriate type as specified in the parts listings c Insulation must not be frayed or worn 4 Remove the cover 5 Check for any obvi...

Страница 25: ...ent the part from touching your clothing Most clothing is insulative and retains a charge even when you are wearing a wrist strap Use the black side of a grounded work mat to provide a static free wor...

Страница 26: ...g CAUTION Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure O uso de controles ajustes ou desempenho de procedi...

Страница 27: ...e evite exposi o direta com o feixe de luz Rayonnement laser si carter ouvert vitez de fixer le faisceau de le regarder directement avec des instruments optiques ou de vous exposer au rayon Laserstra...

Страница 28: ...18 IBM ThinkPad 560X 2640 60x 70x HMM...

Страница 29: ...d Symptoms 44 Power Related Symptoms 45 Other Symptoms 45 Intermittent Problems 45 Undetermined Problems 46 Running the Diagnostics 47 PC Card PCMCIA Slots Test 48 Universal Serial Bus USB Test 48 Dis...

Страница 30: ...2030 Inverter Card 79 2040 LCD Cable and Hinges 81 Locations 85 Front View 85 Bottom View 86 Rear View 87 Parts Listing 560X 2640 60x 70x 88 LCD FRU DSTN 90 LCD FRU TFT 91 Common and Option Parts List...

Страница 31: ...orrect drive data or programs might be overwritten Replace FRUs only for the correct model When you replace a FRU make sure the model of the machine and FRU part number are correct by referring to the...

Страница 32: ...ews as follows Plastic to Plastic Turn an additional 90 degrees after the screw head touches the surface of the plastic part Logic card to Plastic Turn an additional 180 degrees after the screw head t...

Страница 33: ...hem Before replacing multiple FRUs try removing or exchanging each FRU one by one in the designated sequence to see if the symptoms change What to Do First The servicer must include the following in t...

Страница 34: ...ors caused by excessive force Damage caused by liquid spilled into the system Damage caused by the improper insertion of a PC Card or the installation of an incompatible card Damage caused by foreign...

Страница 35: ...ce the click buttons of the TrackPoint III will not work See the note in 1050 Keyboard Unit on page 66 7 Replace the screws 8 Power on the computer and wait until the POST ends 9 Verify that the passw...

Страница 36: ...r Systems Checkout on page 30 POST does not complete No beep or error codes are indicated Symptom to FRU Index on page 36 and then use the No Beep Symptoms table POST beeps but no error codes are disp...

Страница 37: ...er test detects an error FRU code 10 appears Replace the system board 6 If the controller test runs without errors the drive read write tests start automatically If a drive test detects an error FRU c...

Страница 38: ...DIMM cards are available for increasing memory capacity Memory errors might stop system operations show error messages on the screen or hang the system Use the following procedure to isolate memory pr...

Страница 39: ...test did not find an error suspect a problem with the port replicator of the system expansion bus 8 Power off the computer and reconnect the port replicator 9 Power on the computer and run the followi...

Страница 40: ...Checking Operational Charging on page 31 Checking the Battery Pack on page 31 Checking the Backup Battery on page 32 Checking the AC Adapter You are here because the computer fails only when the AC Ad...

Страница 41: ...the DC DC card Then reinstall the battery pack If the reinstalled battery pack is not charged go to the next section Checking the Battery Pack Battery charging will not start until the Fuel Gauge show...

Страница 42: ...ng figure If the voltage is correct replace the system board If the voltage is not correct replace the backup battery If the backup battery discharges quickly after replacement replace the system boar...

Страница 43: ...e TrackPoint III pointer You must readjust it if the temperature has exceeded its normal temperature range This symptom does not indicate a hardware problem No service actions are necessary if the poi...

Страница 44: ...power indicator blinks orange Either the PS2 OFF or PS2 SUSpend command is set in the ThinkPad Configurations program Notes 1 In the ThinkPad Configurations program the computer can be set to Will not...

Страница 45: ...its hibernation mode and resumes operation when the power on switch is pressed When power is turned on the hibernation file in the boot record on the hard disk drive is read and system status is resto...

Страница 46: ...r codes show the errors detected in POST or system operation In the following error codes X can be any number If no codes are available use narrative symptoms If the symptom is not listed go to Undete...

Страница 47: ...61 Dead battery 1 Go to Checking the Backup Battery on page 32 2 Backup battery 3 System board 163 Time and date were not set 1 Set time and date 2 System board 173 Configuration data was lost 1 Selec...

Страница 48: ...configuration 1 Check if the configuration was changed For example check if a DIMM card was added 196 A read error occurred in the hibernation area of the hard disk drive 1 Run the hard disk drive te...

Страница 49: ...nication cable 3 System board 12XX 1201 Serial_B test failure 1 System board infrared 17XX 1701 Hard disk controller failure 1780 1790 Hard disk 0 error 1781 1791 Hard disk 1 error 1 Hard disk drive 2...

Страница 50: ...90305 I9990301 Hard disk error I9990302 Invalid hard disk boot record I9990305 No bootable device 1 Verify the operating system is installed on the hard disk drive If not install the operating system...

Страница 51: ...ing down due to low battery voltage Connect the AC Adapter or install a fully charged battery Allow the system to completely shut down before changing the battery Two short beeps with error codes POST...

Страница 52: ...ze appears different from actual size Go to Memory Checkout on page 28 The system configuration does not match the installed devices Go to Checking the Installed Devices List on page 49 The system han...

Страница 53: ...an error occurs and a FRU code is displayed replace the parts shown by the FRU code Keyboard or TrackPoint III Related Symptoms Symptom Error FRU Action in Sequence The keyboard one or more keys does...

Страница 54: ...djusted 1 Reseat the LCD connectors 2 LCD assembly 3 System board LCD screen unreadable Characters missing pels Screen abnormal Wrong color displayed 1 See important note for LCD Related Symptoms 2 Re...

Страница 55: ...ors occur only when the port replicator is used See Port Replicator Checkout on page 29 PC Card slot pin is damaged PC Card slot assembly Intermittent Problems Intermittent system hang problems can be...

Страница 56: ...he computer 2 Visually check the attached devices and power supply for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices a Non IBM devices b Devices...

Страница 57: ...der the tested device icon when the test ends without any errors 4 Start the Advanced Diagnostic test by pressing Ctrl A on the basic diagnostic menu screen The ThinkPad FRU connections window appears...

Страница 58: ...check that the card is installed correctly by reseating it If the LED still does not turn on after the card is reseated try using another slot for the test If the LED still does not turn on and the te...

Страница 59: ...es of the icon If a device that is not installed appears in a dark shade for example FDD 2 appears in a dark shade when no second FDD is installed do the following 1 Replace the first device in the co...

Страница 60: ...orrect the problem see the device ID or error code from the previous failure If they have changed the cause might be that the new FRU is detective or that the FRU was incorrectly installed Device ID I...

Страница 61: ...f the computer 066 External diskette drive or FDD Connector of the port replicator 080 PCMCIA 088 External PC Card PCMCIA 009 Parallel port 011 012 Serial port 154 Universal serial bus USB 155 Externa...

Страница 62: ...code is filled with zeros See the reference page before replacing the FRU If the problem persists after replacement of the FRUs go to Undetermined Problems on page 46 FRU Code FRU 10 System board 30 R...

Страница 63: ...tors Password Combinations on page 54 Running a Low Level Format on page 55 Maintenance Diskette Download on page 55 Fn Key Combinations on page 55 Status Indicators The system status indicators show...

Страница 64: ...e Blinking Green Entering suspend mode 7 Power On Green Power on Password Combinations When the power on password POP hard disk password HDP and supervisor password PAP are used the following situatio...

Страница 65: ...an download it from the IBM Internet web site The web site address is as follows http pccbbs raleigh ibm com Fn Key Combinations The following table shows the Fn key and function key combinations and...

Страница 66: ...Intel Pentium MMX 166 MHz L2 cache 560X Intel Pentium MMX 200 MHz L2 cache Intel Pentium MMX 233 MHz L2 cache Bus Architecture PCI Bus Memory Standard 560 8 MB on the system board 560E 16 MB on the sy...

Страница 67: ...lor LCD Diskette Drive External 1 44 MB 2 mode 3 5 inch 1 44 MB 3 mode 3 5 inch for Japan Hard Disk Drive 560 810 MB 2 5 inch IDE interface 1 08 GB 2 5 inch IDE interface 2 1 GB 2 5 inch IDE interface...

Страница 68: ...size as shown in the procedures Safety Notice 1 Translation on page 4 Before the computer is powered on after FRU replacement make sure all screws springs or other small parts are in place and are not...

Страница 69: ...is machine Keep the screw kit P N 12J0808 in your tool bag Always use new screws Use a torque screwdriver if available Screw Information The following types of screws are used in this machine Use the...

Страница 70: ...ct battery can result in ignition or explosion of the battery Turn the computer upside down To replace the battery connect the battery connector using a small screwdriver then insert it into the compu...

Страница 71: ...sure you use the correct screw and tighten it firmly to the torque shown in the table if you have a torque screwdriver Never use a screw that you removed Use a new one Make sure the screw is tightene...

Страница 72: ...1030 Battery Pack Turn the computer upside down 62 IBM ThinkPad 560X 2640 60x 70x HMM...

Страница 73: ...use the correct screw and tighten all screws firmly to the torque shown in the table if you have a torque screwdriver Never use a screw that you removed Use a new one Make sure the screws are tightene...

Страница 74: ...64 IBM ThinkPad 560X 2640 60x 70x HMM...

Страница 75: ...tes Be careful not to remove the Esc key when you remove the frame If the Esc key is removed replace it as shown When replacing the frame verify the TrackPoint III click buttons function correctly If...

Страница 76: ...nit Battery Pack 1030 Frame 1040 Note When replacing the frame verify the TrackPoint III click buttons function If the frame is not in place the click buttons will not function 66 IBM ThinkPad 560X 26...

Страница 77: ...3 2 4 kgcm 2 1 2 4 kgcm 3 9 1 3 kgcm When replacing Make sure you use the correct screw and tighten all screws firmly to the torque shown in the table if you have a torque screwdriver Never use a scre...

Страница 78: ...1070 Speaker Battery Pack 1030 Frame 1040 Keyboard Unit 1050 68 IBM ThinkPad 560X 2640 60x 70x HMM...

Страница 79: ...ply any extra force to the hard disk drive when removing it Battery Pack 1030 Frame 1040 Keyboard Unit 1050 Step Screw No See page 59 Qty Torque 1 1 1 4 kgcm 5 4 2 3 kgcm When replacing Make sure you...

Страница 80: ...tended out Step Screw No See page 59 Qty 1 1 4 4 kgcm When replacing Make sure you use the correct screw and tighten all screws firmly to the torque shown in the table if you have a torque screwdriver...

Страница 81: ...em unit serial number system board system number and other computer unique data 2 Do not power off the computer when restoring the VPD The system unit serial number label is attached to the base cover...

Страница 82: ...tighten all screws firmly to the torque shown in the table if you have a torque screwdriver Never use a screw that you removed Use a new one Make sure the screws are tightened firmly see Screw Tighten...

Страница 83: ...lled 1020 Battery Pack 1030 Frame 1040 Keyboard Unit 1050 LCD Assembly 1060 Speaker 1070 Hard Disk Drive 1080 PC Card Slot Assembly 1090 System Board 1100 Detach the DC DC card from the system board T...

Страница 84: ...concerns The LCD should be replaced if the number of missing discolored or lighted dots in any background is 21 or more Step Screw No See page 59 Qty Torque 2 7 3 3 kgcm When replacing Make sure you...

Страница 85: ...atches Release the latches as shown in step 3 The DSTN LCD has two slide knobs in step 4 When replacing Make sure that all eight latches are engaged properly Make sure that the slide knobs work correc...

Страница 86: ...m When replacing Make sure you use the correct screw and tighten all screws firmly to the torque shown in the table if you have a torque screwdriver Never use a screw that you removed Use a new one Ma...

Страница 87: ...Torque 1 7 4 3 kgcm When replacing Make sure you use the correct screw and tighten all screws firmly to the torque shown in the table if you have a torque screwdriver Never use a screw that you remov...

Страница 88: ...crew and tighten all screws firmly to the torque shown in the table if you have a torque screwdriver Never use a screw that you removed Use a new one Make sure the screws are tightened firmly see Scre...

Страница 89: ...e 2 8 3 3 kgcm When replacing Make sure you use the correct screw and tighten all screws firmly to the torque shown in the table if you have a torque screwdriver Never use a screw that you removed Use...

Страница 90: ...eplacing Make sure you use the correct screw and tighten all screws firmly to the torque shown in the table if you have a torque screwdriver Never use a screw that you removed Use a new one Make sure...

Страница 91: ...the following figure Step Screw No See page 59 Qty Torque 1 7 2 3 kgcm 3 7 3 3 kgcm When replacing Make sure you use the correct screw and tighten all screws firmly to the torque shown in the table i...

Страница 92: ...82 IBM ThinkPad 560X 2640 60x 70x HMM...

Страница 93: ...acing Make sure you use the correct screw and tighten all screws firmly to the torque shown in the table if you have a torque screwdriver Never use a screw that you removed Use a new one Make sure the...

Страница 94: ...84 IBM ThinkPad 560X 2640 60x 70x HMM...

Страница 95: ...tness Control 4 Headphone Jack 5 Microphone Line In Jack 6 Volume Control 7 PC Card Slots 8 PC Card Eject Buttons 9 Battery Pack 1 TrackPoint III 11 LCD Latch 12 Fn Key 13 Keyboard 14 Indicator Panel...

Страница 96: ...Bottom View 1 System Expansion Connector 2 Power Shutdown Switch 3 Memory Slot 4 Memory Slot Cover 5 Battery Pack Latch 86 IBM ThinkPad 560X 2640 60x 70x HMM...

Страница 97: ...Power Switch 3 IR Port 4 External Diskette Drive Connector 5 External Monitor Connector 6 Parallel Connector 7 Serial Connector 8 Universal Serial Port 9 External Input Device Connector 1 Power Jack...

Страница 98: ...Parts Listing 560X 2640 60x 70x 88 IBM ThinkPad 560X 2640 60x 70x HMM...

Страница 99: ...t I O 05K4643 7 System Board 200 MHz 12J1693 System Board 233 MHz 12J1694 8 Card Bus Slot 12J1696 9 Rubber Cap I O 46H4151 10 EMI Spring 46H4145 11 Base Cover 12J1690 12 DIMM Cover 46H4131 13 PC Card...

Страница 100: ...U DSTN Index System Unit 1 LCD Cover Set 12J1700 2 Control Knob 12J1702 3 LCD Panel 4 Inverter Card 12J1703 5 Shield Sheet 46H4165 6 LCD Cable 12J1701 7 Hinges 46H4155 90 IBM ThinkPad 560X 2640 60x 70...

Страница 101: ...2J1704 Index System Unit 1 LCD Cover Set 05K4602 2 Control Knob 11J9664 3 LCD Panel 4 Inverter Card 11J9632 5 Shield Sheet 46H4165 6 LCD Cable 12J1705 7 Hinges 11J9663 Hinge Spacer 05K4658 ThinkPad 56...

Страница 102: ...12J1706 Index System Unit 1 LCD Cover Set 05K4603 2 Control Knob 11J9664 3 LCD Panel 4 Inverter Card 82H5509 5 Shield Sheet 46H4165 6 LCD Cable 12J1707 7 Hinges 11J9663 92 IBM ThinkPad 560X 2640 60x 7...

Страница 103: ...erman 97H3875 Greek 97H3889 Hebrew 97H3887 Italian 97H3877 Japanese 97H3893 Korean 97H3894 Latin Spanish 97H3890 Norwegian 97H3881 Portuguese 97H3885 Russian 97H3892 Spanish 97H3880 Swedish or Finnish...

Страница 104: ...arranty for the system unit does not apply to all options Headset 85G1529 810 MB Hard Disk Drive Assembly 39H2220 1 08 GB Hard Disk Drive Assembly 39H2221 2 1 GB Hard Disk Drive Assembly 83H7080 4 0 G...

Страница 105: ...an 84G6292 Norwegian 84G6310 Swedish 84G6304 U K English 84G6298 U S English 84G2530 Black Keyboard French 84G6285 German 84G6279 Italian 84G6291 Norwegian 84G6309 Swedish 84G6303 U K English 84G6297...

Страница 106: ...t Indies United States of America Venezuela 13H5267 Abu Dhabi Albania Antigua Bahrain Brunei Dubai Fiji India Ireland Kenya Kuwait Macao Malaysia Nigeria Oman People s Republic of China including Hong...

Страница 107: ...Saudi Arabia Suriname Taiwan Trinidad West Indies United States of America Venezuela 25H2209 Austria Belgium Bulgaria Czech Republic Egypt Finland France Germany Greece Hungary Iceland Indonesia Nethe...

Страница 108: ...ca Venezuela 76H3518 Austria Belgium Bulgaria Czech Republic Egypt Finland France Germany Greece Hungary Iceland Indonesia Netherlands Norway Poland Portugal Romania Slovakia Spain Sweden Turkey forme...

Страница 109: ...or pending patent applications covering subject matter in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to the...

Страница 110: ...IBM Part Number 05L1768 Printed in U S A S 5L 1768...

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